Medical Secretary

3 days ago

Torquay, United Kingdom Torbay And South Devon Nhs Foundation Trust Full time

Job summary We are looking for an enthusiastic member of staff to join our existing secretarial team within the Head and Neck Department as a Medical Secretary to our Oral and Maxillofacial, Orthodontics and Restorative Dentistry Team.The ideal candidate will have proven admin experience, be willing to audio type and be able to provide excellent customer care.We will provide training for our patient records systems and the hospital databases, such as PAS and e-Referral system.Experience of using Microsoft applications would be advantageous.
We would expect the candidate to have proven relevant experience of working in a similar role.If you are a good communicator and can work both independently and as part of team we would like to hear from you.
Main duties of the job Responsible for providing an in-depth administrative support to the OMFS clinical team and the wider department.This will include tracking of investigations including those on Oncology pathways.
Audio typing of clinics and ensuring all RTT and outcomes are completed accurately.Assist with telephone enquiries from patients, GPs and other agencies in a courteous and helpful manner.
Liaising with medical staff and other departments as necessary.
About us The Head and Neck Department consists of Ear, Nose and Throat, Oral and Maxillofacial Surgery, Orthodontics, Restorative Dentistry and Plastic Surgery.
The Head and Neck service is very busy and the secretarial team is key to ensure things run smoothly and efficiently.
It is therefore imperative that each member of the team works well under pressure and as a team player but equally as important that they are able to work independently and priorities workload effectively.
One of the main rewards of this role is knowing you have made a difference and enhanced a patient's experience within the department.
For an informal discussion please contact: Rachel Murphy, Why work with us Job description Job responsibilities Good standard of general education to include GCSE in Maths and English or equivalentExperience in a similar secretarial roleAbility to work as part of a team or independently within a team environmentPeriods of prolonged concentration during typing of clinicsFull Vacancy details can be found on the attached Job Description/Person Specification.
Please refer to your suitability to the post in your supporting information from the role requirements or person specification.
Person Specification Essential and desirable Essential Good standard of education - Maths and English GCSE / Equivalent Typing to RSA II / OCR II (WPM 40) Experience in similar secretarial/administrative role Knowledge of Microsoft Office software including Excel Customer care experience Ability to work on own and part of a team Audio typing experience High level of attention to detail Ability to communicate with all (verbally and in writing) Desirable Knowledge of Trust patient administrative systems and software Knowledge of patient target list (PTL) Knowledge of referral to treatment (RTT) Previous experience working in the NHS / medical / hospital setting Minute Taking Medical Terminology qualification

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