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Front Of House Team Leader

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Cambourne, United Kingdom Wells & Co Full time

Front of House Team Leader - The Carpenter's Arms - Cambridge The Carpenter Arms is a local neighbourhood hangout with a glorious beer garden serving up freshly made artisan pizzas, bubbling pots of comfort food and seriously tasty beers.
Standing proud on Victoria Road in the heart of Cambridge; I'd guess you'd call us one big happy family who are always here for both our local and out of town guests.
What we will offer you in return: Competitive hourly salary 28 days holiday Company Pension scheme Retail and Beer discounts Refer a friend Bonus Meals on duty Employee assistance programme Benefits portal Career development programme Fun culture surrounded by a supportive team Great working environment and great prospects
Your role as Team Leader / Supervisor: We are looking for a talented, motivated and passionate Front of House Team Leader to lead our team in delivering an exceptional customer experience and a mouth-watering food offering.
Team Leader duties include: Taking responsibility for the customer journey, ensuring their experience is second to none Taking accurate orders and working closely with kitchen staff Ensuring payments and receipts are correct Confidently recommending menu and drinks offerings Observing service and standards and reporting any incidents or issues Being a supportive and proactive leader You will need to demonstrate: Previous Leadership experience in a hospitality or customer facing environment Enthusiasm and passion for food and beer The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment A result driven and ambitious individual keen to develop your career and your teams