Customer Advisor
2 weeks ago
Do you love working in customer service?Want to work at a company recently named in The Sunday Times Best Places to Work 2024?AXS, a leading global ticketing, data, and marketing solutions provider, are hiring Customer Advisors for their offices in Birmingham.You willresolve customer enquiries and sell tickets for AXS and its clients,provide a highly professional customer experience via all channels including telephone, email, social media and live chatbe knowledgeable about all areas of the business as your role will cover customer calls, customer queries and complaints, whilst always striving for first point resolution.understand that the customer's experience begins with you and have the enthusiasm and positivity to drive our brand forward, make ticketing fast, fun and simple, where great experiences begin.We're looking for people whoHave relevant experience within a contact centre customer services function dealing with customer after sales service queries, requests and correspondence by phone, e-mail, post and face-to-face.Have strong customer service skills and decision-making skills.Have an excellent telephone manner and are a courteous listener who maintains patience and empathy even when under pressureAre target driven, self-motivated and proactive.Are able to work under pressure in a fast-paced environment.We'll give you a thorough induction on how we work at AXS and AEG, our parent company. Our induction and onboarding programme is a great way to meet other new starters and to learn about our culture and values. We will give you training in our systems, policies, and procedures so that you'll be set up for success. From the moment new employees join us, they're welcomed with open arms and a plethora of exciting perks. Not only can they choose a free show and to climb The O2, but we also ensure that our employees are continuously engaged and rewarded throughout their journey with us.You can find out more about life at AXS here: https://aegeurope.com/brands/axs/Where: This role is based in our Birmingham office near Birmingham International Airport and the NEC. You will work 5 days out of 7, including weekend and bank holiday working.Start Date: Monday 5th January 2026Interview Process: Our Interview process will be a 10 minute prescreening call on Monday 15th December and if successful assessment centre interview on Thursday 18th December.So why apply?Find out why our employees love working here: https://aegeurope.com/life-at-aeg/AEG is an inclusive organisation where we value everybody's contribution. We empower and trust our people to do the right thing. We go the extra mile, for our customers and each other, every time. We are always open to new ideas and respect all opinions. We support and bring out the best in each other. We really value our people and inspire them to be the best in class, alwaysOur commitment to inclusionWe are committed to fostering a diverse and inclusive workforce. We believe in equality of opportunity for all and our approach to recruitment and selection is fair, open and based purely on merit. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you require reasonable adjustments in any recruitment process with us, please make us aware
-
Customer Service Associate
2 weeks ago
Birmingham, United Kingdom Switch Advisor Consultants Full time**About us** Switch Advisor Consultants is a small business in Birmingham. We are professional, customer-centric and fast-paced. Our work environment includes: - Casual work attire - On-the-job training - Growth opportunities - Safe work environment **Responsibilities**: - Provide excellent customer service to customers. - Answer customer inquiries in a...
-
Customer Service Associate
1 week ago
Birmingham, United Kingdom Switch Advisor Consultants Full time**About us** Switch Advisor Consultants is a small business in Birmingham. We are professional, customer-centric and fast-paced. Our work environment includes: - Casual work attire - On-the-job training - Growth opportunities - Safe work environment **Responsibilities**: - Provide excellent customer service to customers. - Answer customer inquiries in a...
-
Customer Advisor
2 weeks ago
Birmingham, United Kingdom Sigma Connected Full time**Are you looking to join a vibrant, forward thinking, all-round fabulous business?** **Do you have fantastic communication skills and a curious mind?** **Do you work well in a face to face engaged and supportive environment?** **If the answer is YES, keep reading! We have the PERFECT opportunity for you!** **Position Summary** Our Customer Advisors are...
-
Customer Advisor
5 days ago
Birmingham, United Kingdom Stellantis &You UK Full timeCustomer Advisor based in our Birmingham Central dealership: 100 Small Heath Hwy, Birmingham B10 0BT, United Kingdom A competitive bonus OTE of up to £35k A full valid UK driving licence is required for this role. About Us Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands,...
-
Customer Advisor
7 hours ago
Birmingham, United Kingdom Stellantis &You Full timeCustomer Advisor based in our Birmingham Central dealership: 100 Small Heath Hwy, Birmingham B10 0BT, United Kingdom - A competitive bonus OTE of up to £35k - A full valid UK driving licence is required for this role. **About Us** Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of...
-
Customer Advisor
2 weeks ago
Birmingham, United Kingdom Boots Full time253880BR **Customer Advisor**: - Birmingham, Fort Dunlop - Fixed Term - Part-time **The hourly rate for this role is £12.40 and up to £14.13 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s your first job and you’re looking to gain...
-
Customer Sales Advisor
4 days ago
Birmingham, United Kingdom Pertemps Birmingham Commercial Full time**Customer Sales Advisor - Birmingham - Full Time**Are you an experienced Customer Sales Advisor, seeking that next step in your career with excellent career opportunities, a generous bonus scheme!! If so you will be bound to be interested in this excellent career opportunity with in this fast growing UK business’s operational heart of the company. Who...
-
Customer Advisor
2 weeks ago
Birmingham, United Kingdom Stellantis &You UK Full timeCustomer Advisor based in our Birmingham South dealership: Bristol Rd, Selly Oak, Birmingham B29 6LR, United Kingdom A competitive bonus OTE of up to £33k A full valid UK driving licence is required for this role. About Us Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands,...
-
Customer Advisor
1 week ago
Birmingham, United Kingdom Boots Full time**The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s your first job and you’re looking to gain some valuable experience, or you have experience with retail and you’re looking for...
-
Customer Advisor
1 week ago
Birmingham, United Kingdom Stellantis &You Full timeRole Description Communicate clearly with customers & colleagues. Adopt new digital systems and processes as part of our digitalisation strategy. Propose and sell-up the additional work advised through the Vehicle Health Check process. Quote & sell Service Plans to retain customers to the group. You will also be the go-to person when the customer wants us...
