IT Lead Support Engineer

5 days ago


Swindon, United Kingdom Fynity Full time
Lead IT Support Engineer -
We are on the lookout for a Lead IT Support Engineer to join the team of a globally recognized Fintech business that is at the forefront of Technology innovation. If you’re looking to make a real impact while advancing your career in IT, this is the role for you.

As a Lead IT Support Engineer , you’ll play a pivotal role in ensuring smooth IT operations across the organization.

You’ll manage ticket workflows, assist in configuring systems, and help maintain a high standard of service delivery. This is a fantastic opportunity to gain exposure to both software development and cloud engineering, setting the stage for your next career move.

Act as a point of escalation for the Service Desk team.
Manage and resolve IT tickets efficiently while providing exceptional support.
Review and approve system configurations.
Strong experience in IT support with a focus on ticket management.
Solid understanding of IT infrastructure and systems.
Can read and write a basic level SQL and Java Code.
Career Growth: Learn new programming languages and gain hands-on cloud engineering experience.
Certifications: We’ll sponsor your AWS certifications to help you achieve your goals.
Hybrid Work: Enjoy the flexibility of working 2-3 days a week in our Swindon office.
Earn up to £40,000 plus a 10% performance bonus.

If you are looking for your next opportunity then please APPLY NOW for immediate consideration.

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