Collections and Recoveries Executive
2 weeks ago
Our client was established in 1996 to provide flexible and accessible finance to SMEs across the country. Now, more than 20 years on, they have grown to become one of the UK's largest, independent finance houses. They have continued to deliver leading-edge finance solutions through a unique combination of teamwork and technology.From this continued success they are now looking to recruit a Collections Recoveries Executive to allow them to continue their exciting growth plans.Their aim is to take the service they offer to the next level, to push the boundaries of what's available, and to create great customer experiences consistent with their values. Does that sound like something you'd like to be part of?As a Collections Recoveries Executive, you will play a crucial role in supporting the business meeting it's targets by identifying bad debt and risk and working closely with customers to minimise this. You'll work with customers to negotiate options which are viable for the business, whilst still providing an exceptional level of service.Role responsibilities;Maintain and administer a portfolio of arrears cases (early, mid and late arrears) with the aim of collecting arrears payments placing accounts back into formulaNegotiate with customers and equipment suppliers in respect of arrears/ equipment issues, in a polite, respectful manner, maintaining appropriate professional boundariesUse tact and discretion when negotiating with the customer/ supplier to maintain relationships and promote a positive image of Propel FinanceDetermine can't pay from won't pay cases and act accordinglyImplement working knowledge of our legal options should the customer not pay, and the agreement is terminatedAdhere to applicable law and internal processes at all timesDifferentiate between regulated and unregulated customers and act according to law and the contracts signedRemain vigilant to potential fraudulent customer activityRecommend legal action on appropriate accounts with supporting evidence gathered showing a clear route to a successful financial recoveryWork to agreed targets and deadlinesAssist management with reporting and case summariesKey skills required;Excellent telephone manner with the ability to actively listenCustomer Service Experience ideally within the finance industryProficient with Microsoft OfficeAble to work in a high volume, pressured environmentDemonstrate empathy & understandingManage difficult conversationsFlexible and ability to prioritiseSolution mindsetSo, why would you want to work here?They have a great working environment and they are an ambitious business. They achieve so much because of their people. Everyone in the business, no matter their team or role can shape the outcome, share ideas, make suggestions, and have their voice heard. It's a truly collaborative place to work.They embrace hybrid working and with modern offices in Newport, London and Manchester, plus a field-based sales team, you'll never be too far away from colleagues.This role is based in Newport, with two days in the office per week giving you the best of both worldsBenefits you can expect: 25 days annual leave + bank holidaysHalf a day's seasonal shopping holidayThe day off for your birthday2 additional days holiday after 5 years' serviceHybrid working options.Private Medical InsuranceSubsidised gym membershipPension schemeLots of company events and rewardsOur client is proud to be a member of Stonewall's Diversity Champions programme and are committed to improving workplace inclusion.The Curve Group is Propel's outsource partner for Recruitment and a "Data Processor". The Curve Group will hold the information you submit but Propel will have access to it. You can find their privacy policy here
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Collections and Recoveries Executive
3 weeks ago
Newport, United Kingdom Propel Finance Full timeEstablished in 1996 to provide flexible and accessible finance to SMEs across the country Propel has since grown to become one of the UK’s largest finance houses. From this continued success we are now looking to recruit a Collections and Recoveries Executive to allow us to continue our exciting growth plans. Putting customers at the heart of everything...
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Collections and Recoveries Executive
3 weeks ago
Newport, United Kingdom Propel Finance Full timeJob Description Established in 1996 to provide flexible and accessible finance to SMEs across the country Propel has since grown to become one of the UK’s largest finance houses. From this continued success we are now looking to recruit a Collections and Recoveries Executive to allow us to continue our exciting growth plans. Putting customers at the heart...
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Collections and Recoveries Executive
4 weeks ago
Langstone, Newport, United Kingdom Curve Group Holdings Ltd Full timeOur client was established in 1996 to provide flexible and accessible finance to SMEs across the country. Now, more than 20 years on, they have grown to become one of the UK's largest, independent finance houses. They have continued to deliver leading-edge finance solutions through a unique combination of teamwork and technology.From this continued success...
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Collections and Recoveries Executive
2 months ago
Langstone, Newport, United Kingdom CV-Library Full timeOur client was established in 1996 to provide flexible and accessible finance to SMEs across the country. Now, more than 20 years on, they have grown to become one of the UK's largest, independent finance houses. They have continued to deliver leading-edge finance solutions through a unique combination of teamwork and technology. From this continued...
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Collections and Recoveries Executive
2 months ago
Langstone, Newport, United Kingdom CV-Library Full timeOur client was established in 1996 to provide flexible and accessible finance to SMEs across the country. Now, more than 20 years on, they have grown to become one of the UK's largest, independent finance houses. They have continued to deliver leading-edge finance solutions through a unique combination of teamwork and technology. From this continued...
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Collections and Recoveries Agent
5 months ago
Newport, United Kingdom Yolk Recruitment Full time**Collections and Recoveries Agent - 2 months - Hybrid - Newport - Immediate Start** Yolk Recruitment are working with an established financial organisation to help recruit a Finance Analyst on a temporary basis to join their team. **What you will be doing as the Collections and Recoveries Agent** - Maintain and administer a portfolio of arrears cases with...
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Business Support Manager
4 weeks ago
Newport, Newport, United Kingdom Curve Group Holdings Ltd Full timeBusiness Support Manager - Collections and RecoveriesAt Curve Group Holdings Ltd, we are seeking a highly skilled Business Support Manager to join our team. As a key member of our collections and recoveries department, you will play a crucial role in building the infrastructure and approach to managing names in the Watch Book and Business Support lists.Key...
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Collections and Recoveries Specialist
3 weeks ago
Newport, Newport, United Kingdom Propel Finance Full timeWe are looking for a skilled Collections and Recoveries Specialist to join Propel Finance.The successful candidate will play a key role in identifying and managing bad debt, working closely with customers to find solutions that meet both their needs and our business objectives.Key Responsibilities:Maintain and administer a portfolio of arrears cases, with...
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Collections and Recoveries Specialist
1 month ago
Newport, Newport, United Kingdom Propel Finance Full timeAt Propel Finance, we're committed to providing exceptional customer service while driving business growth. As a Collections and Recoveries Specialist, you'll play a vital role in identifying bad debt and risk, working closely with customers to minimize these issues. Your key responsibilities will include maintaining and administering a portfolio of arrears...
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Business Support Manager
2 months ago
Newport, United Kingdom CV-Library Full timeOur client was established in 1996 to provide flexible and accessible finance to SMEs across the country. Now, more than 20 years on, they have grown to become one of the UK's largest, independent finance houses. They have continued to deliver leading-edge finance solutions through a unique combination of teamwork and technology. From this continued...
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Business Support Manager
2 months ago
Newport, United Kingdom Curve Group Holdings Ltd Full timeOur client was established in 1996 to provide flexible and accessible finance to SMEs across the country. Now, more than 20 years on, they have grown to become one of the UK's largest, independent finance houses. They have continued to deliver leading-edge finance solutions through a unique combination of teamwork and technology.From this continued success...
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IT Disaster Recovery Manager
2 months ago
Newport, United Kingdom Hays Full timeAbout the Company I am seeking a highly skilled IT Disaster Recovery Manager to join a leading utilities company based in South Wales. This role is crucial in ensuring the resilience and continuity of the company’s IT operations. About the Role Develop, implement, and maintain comprehensive disaster recovery plans and strategies. Ensure the...
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IT Disaster Recovery Manager
2 months ago
Newport, United Kingdom Hays Full timeAbout the Company I am seeking a highly skilled IT Disaster Recovery Manager to join a leading utilities company based in South Wales. This role is crucial in ensuring the resilience and continuity of the company’s IT operations.About the Role Develop, implement, and maintain comprehensive disaster recovery plans and strategies. Ensure the company’s IT...
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IT Disaster Recovery Manager
2 months ago
Newport, United Kingdom Hays Full timeAbout the Company I am seeking a highly skilled IT Disaster Recovery Manager to join a leading utilities company based in South Wales. This role is crucial in ensuring the resilience and continuity of the company’s IT operations.About the Role Develop, implement, and maintain comprehensive disaster recovery plans and strategies. Ensure the company’s IT...
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IT Disaster Recovery Manager
2 months ago
Newport, United Kingdom Hays Full timeAbout the Company I am seeking a highly skilled IT Disaster Recovery Manager to join a leading utilities company based in South Wales. This role is crucial in ensuring the resilience and continuity of the company’s IT operations.About the Role Develop, implement, and maintain comprehensive disaster recovery plans and strategies. Ensure the company’s IT...
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IT Disaster Recovery Manager
2 months ago
Newport, United Kingdom HAYS Full timeAbout the Company I am seeking a highly skilled IT Disaster Recovery Manager to join a leading utilities company based in South Wales. This role is crucial in ensuring the resilience and continuity of the company’s IT operations.About the Role Develop, implement, and maintain comprehensive disaster recovery plans and strategies. Ensure the company’s IT...
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Cpc Recovery Driver
5 months ago
Newport, United Kingdom FMG Repair Services Full timeThis is an exciting opportunity for an experienced **CPC Recovery Driver** to join the UK’s leading Accident and Collision Repair specialists in **Newport.** As part of a team of professional drivers you are a critical to the smooth running of the Operation. The **CPC Recovery Drivers** job is to collect and deliver customers vehicles, **driving trucks up...
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Executive Director Commercial
3 weeks ago
Newport, United Kingdom Propel Finance Full timeEstablished in 1996 to provide flexible and accessible finance to SMEs across the country Propel has since grown to become one of the UK’s largest finance houses. From this continued success we are now looking to recruit a Collections and Recoveries Executive to allow us to continue our exciting growth plans. Putting customers at the heart of everything...
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Cpc Recovery Driver
5 months ago
Newport, United Kingdom FMG Repair Services Full timeThis is an exciting opportunity for an experienced **CPC Recovery Driver** to join the UK’s leading Accident and Collision Repair specialists in **Newport.** As part of a team of professional drivers you are a critical to the smooth running of the Operation. The **CPC Recovery Drivers** job is to collect and deliver customers vehicles, **driving trucks up...
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IT Disaster Recovery Manager
2 months ago
Newport, Wales, Wales, United Kingdom HAYS Full timeAbout the Company I am seeking a highly skilled IT Disaster Recovery Manager to join a leading utilities company based in South Wales. This role is crucial in ensuring the resilience and continuity of the company’s IT operations.About the Role Develop, implement, and maintain comprehensive disaster recovery plans and strategies. Ensure the company’s IT...
