Collections and Recoveries Specialist

1 month ago


Newport, Newport, United Kingdom Propel Finance Full time

At Propel Finance, we're committed to providing exceptional customer service while driving business growth. As a Collections and Recoveries Specialist, you'll play a vital role in identifying bad debt and risk, working closely with customers to minimize these issues. Your key responsibilities will include maintaining and administering a portfolio of arrears cases, negotiating with customers and suppliers, and using tact and discretion to maintain relationships and promote a positive image of Propel Finance.

Key Skills:

  • Excellent communication and negotiation skills
  • Ability to work in a high-volume, pressured environment
  • Proficient in Microsoft Office
  • Customer service experience, ideally within the finance industry

Benefits:

  • 25 days annual leave + bank holidays
  • 2 additional days holiday after 5 years' service
  • Opt-in Private Medical Insurance
  • Subsidized gym membership

We're proud to be a member of Stonewall's Diversity Champions programme and committed to improving workplace inclusion.



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