Technical Support Chemist

2 weeks ago

Wollaston, United Kingdom Scott Bader Full time

You’ll drive efficient and effective development and customer support via CRM Sales Tool and Accolade system.

Some of your key responsibilities:

  • You’ll Support regional and project portfolio on Composite, Adhesive and Tooling businesses, in alignment with Business priorities.
  • You will manage and execute short/medium term Technical Service and development activities.
  • You’ll develop and maintain a technical support activity that delivers customer technical support along the following axis: build knowledge of customer products and applications; Provide appropriate product recommendations; Support customer’s new product qualification process.
  • You will be a key contributor to the development of the scientific expertise of Composite, Adhesive and Tooling businesses.
  • You’ll translate customer requirements and application needs into direct product solutions in target markets and applications. Implementing new products at customers in close cooperation with other functions (sales, marketing, R&D, and manufacturing)

What do I need to be successful in this role?

  • We’d love for you to hold a degree or equivalent in Chemistry or a related subject.
  • You hold experience of scaling polymer manufacture to pilot and production scales.
  • You have a strong understanding of the practical application of commonly used composite manufacturing techniques and processes
  • You’re adept at working within a laboratory environment with previous experience in providing technical support to the businesses and their customers.
  • You are a strong communicator, someone who can clearly and effectively communicate with internal and external contacts at all levels both verbally and in writing.

What’s in it for me?

  • A competitive salary alongside inclusion into our company bonus scheme. Our Group Staff Bonus & Profit Performance Pay bonus scheme reinforces the Scott Bader principle of working together for a common goal and sharing in our successes.
  • Enhanced employer pension contribution whereby Scott Bader will contribute a maximum of 2x your contribution, up to a maximum of 10%.
  • Private medical insurance alongside a host of further discounts and employee benefit schemes
  • 25 days annual leave entitlement plus Bank Holidays – We also offer the opportunity to purchase an additional 5 day’s annual leave in case you need a couple of extra days.
  • We offer all our employees one full day per year to complete volunteering work of your choice which is fully paid. Alongside this, if you are thinking about fundraising for your favourite charity or local community event, we will happily match the funds that you have raised up to a maximum of £1000 in any one year.
  • Our Head Office sits within 44 acres of Northamptonshire countryside, nestled within the village of Wollaston. Access to free onsite car parking, electric car charging points, discounted cafeteria and even an onsite swimming pool.

Who are Scott Bader?

Scott Bader is an employee-owned global manufacturer of advanced composites, structural adhesives and functional polymers. Established in 1921, we have a century of expertise in manufacturing high-quality, innovative products for a variety of markets around the world. Scott Bader now employs 800 people across 7 manufacturing sites and 18 offices worldwide.

We are committed to expanding our global reach, with recent ventures including North America, India, Japan and Australia, while continuing to build on our reputation for innovation, outstanding quality and technical expertise.

Scott Bader is different to most other companies. Our business is based on the simple principle of maintaining a balance between our social purpose and business needs. In 1951 we became the first UK company to hold a Common Ownership Certificate when the Bader family handed over their shares to The Scott Bader Commonwealth Limited – in simple terms, this means that Scott Bader colleagues own and are responsible for the success and overall wellbeing of the company.

Diversity & Inclusion

Our aim is to create an environment that is welcoming to all people, and ensures we treat each other and customers with respect. We appreciate different and fresh ways of thinking, encouraging innovation where colleagues feel they can express their views freely, and create a working atmosphere in which everyone is able to deliver a high-quality service.

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