User Researcher
7 hours ago
Our client are a top tier consultancy looking for User Researchers with Active Security Clearance.
Key Responsibilities
- Plan, design, and conduct user research activities to gather insights that inform design and development decisions.
- Collaborate with multidisciplinary teams, including Product Managers, Designers, Developers, and Analysts, to ensure research is integrated into the product development lifecycle.
- Develop research strategies and methodologies aligned with project objectives and GDS principles.
- Facilitate usability testing sessions, workshops, and interviews to identify user needs, pain points, and behaviors.
- Analyse and present research findings through actionable insights, user personas, journey maps, and recommendations.
- Ensure all research activities are conducted ethically and securely, adhering to SC requirements and government regulations.
- Advocate for user-centered design principles and GDS best practices within the team and to stakeholders.
- Support service assessments and contribute to meeting GDS service standard requirements.
Essential Skills and Experience
- Active SC Clearance: Must hold valid Security Clearance.
- GDS Experience: Proven experience in delivering user research for GDS-compliant services.
- Strong understanding of GDS principles, including service assessments, accessibility standards, and agile ways of working.
- Demonstrated expertise in qualitative and quantitative research methods, including usability testing, user interviews, surveys, and data analysis.
- Ability to communicate complex findings clearly and persuasively to technical and non-technical stakeholders.
- Experience working in agile, multidisciplinary teams.
- Proficiency in creating deliverables such as user personas, journey maps, and research reports.
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