User Researcher

3 days ago


United Kingdom Stealth iT Consulting Full time

Our client are a top tier consultancy looking for User Researchers with Active Security Clearance.


Key Responsibilities

  • Plan, design, and conduct user research activities to gather insights that inform design and development decisions.
  • Collaborate with multidisciplinary teams, including Product Managers, Designers, Developers, and Analysts, to ensure research is integrated into the product development lifecycle.
  • Develop research strategies and methodologies aligned with project objectives and GDS principles.
  • Facilitate usability testing sessions, workshops, and interviews to identify user needs, pain points, and behaviors.
  • Analyse and present research findings through actionable insights, user personas, journey maps, and recommendations.
  • Ensure all research activities are conducted ethically and securely, adhering to SC requirements and government regulations.
  • Advocate for user-centered design principles and GDS best practices within the team and to stakeholders.
  • Support service assessments and contribute to meeting GDS service standard requirements.

Essential Skills and Experience

  • Active SC Clearance: Must hold valid Security Clearance.
  • GDS Experience: Proven experience in delivering user research for GDS-compliant services.
  • Strong understanding of GDS principles, including service assessments, accessibility standards, and agile ways of working.
  • Demonstrated expertise in qualitative and quantitative research methods, including usability testing, user interviews, surveys, and data analysis.
  • Ability to communicate complex findings clearly and persuasively to technical and non-technical stakeholders.
  • Experience working in agile, multidisciplinary teams.
  • Proficiency in creating deliverables such as user personas, journey maps, and research reports.


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