Critical Facilities Technician

3 days ago

slough, United Kingdom Iron Mountain Full time

Iron Mountain Data Centre Services provide secure, scalable, and reliable solutions for businesses to manage and protect their critical IT infrastructure. With state-of-the-art facilities, Iron Mountain offers a range of services including colocation, cloud services, interconnection, and managed services.


The Role


Iron Mountain is seeking a Critical Facilities Technician in Slough , with an electrical bias. The right candidate will play a key role within our data centre, performing regular maintenance on electrical and mechanical systems to ensure reliability for our customers.


The Critical Facilities Technician provides technical and facility support in a 24x7 data center environment, including maintenance and oversight of electrical, HVAC, civil and building management systems.


Although experience within a data centre would be advantageous, candidates with critical facilities experience from other sectors, such as healthcare, warehousing, aviation, telecommunications etc would also be considered.


Responsibilities:


  • Take ownership of IMDC’s critical power, cooling/environmental, security & support systems and facilities to meet or exceed uptime service levels.
  • Proactively support the safety of the environment & occupants and ensure all safety procedures are adhered to while performing work.
  • Perform limited maintenance tasks to ensure smooth operation of the data center heating and cooling systems and overall facility.
  • Permit and monitor contract vendors.
  • Monitor, resolve and update all assigned service tickets using IMDC’s ticketing system. Including trouble tickets and customer installations of electrical and physical equipment.
  • Take daily operational readings of all mechanical and electrical equipment and inspect buildings, grounds, and all equipment for unsafe or malfunctioning operation.
  • Escort and periodically check vendors while performing maintenance to ensure that the rules and operating procedures are followed.
  • Assist in arranging access and creating work authorisations and changes for internal works or for vendors.greater than Remove if not required
  • Proactively identify issues and take the needed steps to resolve. Assist with service delivery tasks when needed.


Key Skills, Requirements and Competencies:


  • Experience in a critical operations environment and/or data center experience preferred, but not required.
  • Relevant electrical, electrical installation, electrical engineering, mechanical engineering, or a related field is required.
  • Multi tasking - we use several different systems to manage ticket queues and work tasks can change throughout the day.
  • Attention to detail - ability to understand and follow a documented process and Iron Mountain’s safety code, role is very process driven.
  • Organization & prioritization - following processes and managing your time with minimal supervision to get work done efficiently and on time.
  • Dedication & desire to learn - we would like you to grow your career within Iron Mountain.
  • Customer service mentality - we are customer focused.
  • Opportunities for overtime work will be available.
  • Working hours and shifts are varied and nights, weekends and holidays may be required.


What we offer


  • A competitive remuneration and benefits package including Healthcare
  • Solid support system where you will have a safe place to voice your opinion, share feedback, and be your true authentic self
  • Global connectivity to learn from 26,000+ teammates across 52 countries.
  • A winning team who embrace diversity, inclusion, and our differences.
  • An opportunity to work in a dynamic environment in a high trust position

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