Data Centre Critical Facilities Specialist

4 weeks ago

Slough, Slough, United Kingdom Iron Mountain Full time
About the Role

We are seeking a highly skilled and motivated Critical Facilities Technician to join our team at Iron Mountain. As a Critical Facilities Technician, you will be responsible for providing technical and facility support in a 24x7 data center environment, including maintenance and oversight of electrical, HVAC, civil and building management systems.

Key Responsibilities
  • Take ownership of IMDC's critical power, cooling/environmental, security & support systems and facilities to meet or exceed uptime service levels.
  • Proactively support the safety of the environment & occupants and ensure all safety procedures are adhered to while performing work.
  • Perform limited maintenance tasks to ensure smooth operation of the data center heating and cooling systems and overall facility.
  • Permit and monitor contract vendors.
  • Monitor, resolve and update all assigned service tickets using IMDC's ticketing system.
  • Take daily operational readings of all mechanical and electrical equipment and inspect buildings, grounds, and all equipment for unsafe or malfunctioning operation.
  • Escort and periodically check vendors while performing maintenance to ensure that the rules and operating procedures are followed.
  • Assist in arranging access and creating work authorisations and changes for internal works or for vendors.
  • Proactively identify issues and take the needed steps to resolve. Assist with service delivery tasks when needed.
Requirements and Competencies
  • Experience in a critical operations environment and/or data center experience preferred, but not required.
  • Relevant electrical, electrical installation, electrical engineering, mechanical engineering, or a related field is required.
  • Multi tasking - we use several different systems to manage ticket queues and work tasks can change throughout the day.
  • Attention to detail - ability to understand and follow a documented process and Iron Mountain's safety code, role is very process driven.
  • Organization & prioritization - following processes and managing your time with minimal supervision to get work done efficiently and on time.
  • Dedication & desire to learn - we would like you to grow your career within Iron Mountain.
  • Customer service mentality - we are customer focused.
  • Opportunities for overtime work will be available.
  • Working hours and shifts are varied and nights, weekends and holidays may be required.
What We Offer
  • A competitive remuneration and benefits package including Healthcare.
  • Solid support system where you will have a safe place to voice your opinion, share feedback, and be your true authentic self.
  • Global connectivity to learn from 26,000+ teammates across 52 countries.
  • A winning team who embrace diversity, inclusion, and our differences.
  • An opportunity to work in a dynamic environment in a high trust position.

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