Customer Team Leader

9 hours ago

Streatham Hill, United Kingdom Co-op Full time

Closing date: 20-12-2024 Customer Team Leader Location: Unit 2 Thrayle House, 145 Stockwell Road , Stockwell, SW9 9TN Pay: £14.47 per hour including London allowance Contract: 30 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. You'll be covering shifts in this store and another nearby store which will be discussed at interview.

Considering applying for this job Do not delay, scroll down and make your application as soon as possible to avoid missing out.
Full, paid training provided You can now apply for this role using your mobile device (no CV needed)
You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales.
We’re looking for Customer Team Leaders to join our team at Co-op.
When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.
As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.
At Co-op, we do things a different way. For over 175 years we’ve been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.
What you’ll do
  • Friendly and thoughtful service – you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations
  • Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected
  • Make sure that the store remains safe, legal, and fully operational
  • Manage diligence checks and stock accuracy to make shopping a great experience for our customers
  • Support your store manager by deputising when they’re not working and delivering a variety of HR processes
  • Lead the way when introducing new products and services in your store – work closely with your team to implement change and encourage open and honest feedback
  • Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan
This job would suit people who have
  • A genuine care for the needs of customers and members
  • The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor
  • Great people skills, with the ability to build positive relationships with customers and colleagues
  • Strong organisational and problem-solving skills
  • A desire to learn, grow and develop your leadership skills
  • The flexibility to work a range of different shifts
Why Co-op?
  • Full, paid training and dedicated support for your personal development and career progression
  • 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends)
  • A pension scheme with up to 10% employer contributions
  • Wagestream– a money management app giving you access to a percentage of your pay as you earn it
  • 36 days of holiday (including bank holidays, pro rata for part time colleagues)
  • Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 
  • 24/7 employee assistance service
  • Rotas shared three weeks in advance and accessible on your phone
  • Cycle-to-work scheme
Building an inclusive workplace 
We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve.
If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.
If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.
You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.
You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing.
As part of the application process for this job, you’ll need to complete two online assessments. It will take around 20 minutes to complete these tests.
#2

  • Customer Team Leader

    23 hours ago

    Streatham Hill, United Kingdom Co-op Full time

    Closing date: 20-12-2024Customer Team Leader   Location: Unit 2 Thrayle House, 145 Stockwell Road , Stockwell, SW9 9TN Pay: £14.47 per hour including London allowance Contract: 30 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and...

  • Customer Team Leader

    1 day ago

    Streatham Hill, United Kingdom Co-op Full time

    Closing date: 20-12-2024Customer Team Leader   Location: Unit 2 Thrayle House, 145 Stockwell Road , Stockwell, SW9 9TN Pay: £14.47 per hour including London allowance Contract: 30 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and...

  • Customer Team Leader

    20 hours ago

    Streatham Hill, Greater London, United Kingdom Co-op Full time

    Closing date: 20-12-2024 Customer Team Leader Location: Unit 2 Thrayle House, 145 Stockwell Road , Stockwell, SW9 9TN Pay: £14.47 per hour including London allowance Contract: 30 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and...

  • Customer Team Leader

    23 hours ago

    Streatham Hill, Greater London, United Kingdom Co-op Full time

    Closing date: 20-12-2024 Customer Team Leader Location: Unit 2 Thrayle House, 145 Stockwell Road , Stockwell, SW9 9TN Pay: £14.47 per hour including London allowance Contract: 30 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and...

  • Customer Team Leader

    4 weeks ago

    Streatham Hill, Greater London, United Kingdom Co-op Full time

    Closing date: 21-11-2024Customer Team Leader   Location: Unit 2 Thrayle House, 145 Stockwell Road , Stockwell, SW9 9TN Pay: £14.47 per hour including London allowance Contract: 30 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and...

  • Team Leader

    6 months ago

    Streatham, United Kingdom Card Factory Full time

    Job Introduction **Location: Streatham** **Contracted Hours Available: 20** Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this. With a real focus on customer experience and operational excellence, our Team Leaders...

  • Team Leader Flexible Hours Part or Full Time

    9 hours ago

    Streatham Hill, United Kingdom Co-op Full time

    Closing date: 20-12-2024 Customer Team Leader Location: Unit 2 Thrayle House, 145 Stockwell Road , Stockwell, SW9 9TN Pay: £14.47 per hour including London allowance Contract: 30 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and...

  • Team Leader

    6 months ago

    Burgess Hill, United Kingdom Card Factory Full time

    Job Introduction **Location: Burgess Hill** **Contracted Hours Available: 6** Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this. With a real focus on customer experience and operational excellence, our Team...

  • Team Leader

    6 months ago

    Burgess Hill, United Kingdom Card Factory Full time

    Job Introduction Location: Burgess Hill Contracted Hours Available: 6 Role Responsibility We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this. With a real focus on customer experience and operational excellence, our...

  • Team Leader

    4 weeks ago

    Brierley Hill, United Kingdom Greene King Full time

    Company Description As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.   Join us at Flaming Grill, where we’re famous for flame-grilled food and sizzling skillets. We’re all about...

  • Customer Service Team Leader

    3 weeks ago

    Hessle and Hill Top, United Kingdom Age UK Full time

    Do you have a passion for retail and excellent communication skills? We are seeking a Customer Service Team Leader to join our Hessle team, responsible for delivering exceptional customer experiences and supporting our Store Managers and Sales Assistants and volunteers.Key responsibilities include:Collaborating with the Shop Manager to achieve sales...

  • Team Leader

    6 months ago

    Burgess Hill, United Kingdom Beefeater Full time

    **Team Leader Restaurant - Burgess Hill - The Acorn Beefeater** Come and be a Restaurant Team leader at the Acorn Beefeater in Burgess Hill. Act as the vital link between the kitchen and our Front of House team and put the ‘super’ into Supervisor! Lead and manage your team to amazing customer service every time. Immediate start. **PAY RATE: ** Up to...

  • Team Leader

    6 months ago

    Easton on the Hill, United Kingdom Chartered Institute of Procurement and Supply Full time

    Here at **Chartered Institute of Procurement & Supply (CIPS),** we have a new and exciting opportunity available for a **Team Leader - Member Services (UK)** **to join our team on a **full-time, permanent basis. **We are offering** **Hybrid Working** - flexibility to work from home and at our main office based in the UK at **Easton House, Lincolnshire.** In...

  • Room Leader

    6 months ago

    Streatham, United Kingdom Tigerlily Childcare Recruitment Full time

    **Nursery Room Leader** - Streatham, London** **Paying up to 30k** We are seeking a Room Leader at this lovely setting in Streatham. As Room Leader you will be passionate about working with children, watching them develop under your care and looking to continue your career with a reputable nursery committed to happiness of the children and staff. They...

  • Operations Team Leader

    6 months ago

    Kings Hill, United Kingdom Cabot Financial Full time

    Are you an experienced Team Leader? Do you have experience within the Collections Industry? Do you enjoy leading people to success? If you’ve answered yes, then you could be the right person to join the Customer Operations team in our Kings Hill office, ME19 4UA! **What you can expect as an Customer Operations Team Leader**: - Salary of £32-39k -...

  • Team Leader

    6 months ago

    Brierley Hill, United Kingdom Priority Recruitment Full time

    **Job Title**: Team Leader **Location**: Dudley **Pay rate**: £26644.80 to £27190.80 **Job Type**: Full-time, Permanent, 42 hours **Shift and schedule**: Weekend availability **Priority Recruitment** are excited to present this brand-new opportunity for a **Team Leader in Dudley.** This is an excellent opportunity to join a residential home for...

  • Kfc Team Leader

    6 months ago

    Burgess Hill, United Kingdom EG Group Full time

    **Role**:KFC Team Leader **Location**:Burgess Hill, RH15 9NN **Hours**:Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**:£12.25 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: EG Group **EG Group recruiting on behalf of YUM!** At KFC, everyone gets a seat at our table. We feed our people’s potential - to be their best...

  • Team Leader

    2 weeks ago

    Burgess Hill, United Kingdom OakGar Recruitment Full time

    Are you looking for an opportunity as a Team Leader where you can obtain clear progression while making a difference to the lives of others? We have an exciting opportunity with a leading care specialist who are looking for a care team leader to oversee their service in Burgess Hill, West Sussex. The service specialises in supporting individuals with...

  • Team Leader

    3 weeks ago

    Burgess Hill, United Kingdom CV-Library Full time

    Are you looking for an opportunity as a Team Leader where you can obtain clear progression while making a difference to the lives of others? We have an exciting opportunity with a leading care specialist who are looking for a care team leader to oversee their service in Burgess Hill, West Sussex. The service specialises in supporting individuals with...

  • Room Leader

    6 months ago

    Streatham, United Kingdom Bretsa Full time

    **About us**: Are you passionate about nurturing young minds and providing a safe and stimulating environment for children to learn and grow? We are seeking a dedicated and kind Room Leader to join our enthusiastic team in our Baby room! **Responsibilities and requirements of a Room Leader**: - _Leadership:_ Providing strong leadership to the team, guiding...