Service Desk Manager

2 weeks ago


Lancashire, United Kingdom InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Full time

Are you an operational and performance-driven individual who can ensure first-class customer service?

Very focussed on Networking they are looking for a Service Desk Manager who can improve the operational performance of a team of 10. You will have direct management of 3 Service Desk Analysts. Direct line management of 3 Service Desk Analysts
Improve the operational performance of a team of 10
Improve project handover into support portal
Service Monthly reviews
Scheduling of rota
ITIL certified
Target, performance & results driven
Flexible & agile
This role requires a Service Desk Manager who is can oversee day to day activities of the service desk operations to ensure users and clients receive the support they need.


  • Service Desk Manager

    2 weeks ago


    Lancashire, United Kingdom InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Full time

    Service Desk Manager OpportunityWe are seeking an experienced Service Desk Manager to join our team at InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment. As a Service Desk Manager, you will be responsible for overseeing the day-to-day activities of our service desk operations, ensuring that users and clients receive the support they...


  • Lancashire, United Kingdom InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Full time

    Service Desk ManagerAre you a results-driven professional with a passion for delivering exceptional customer service?As a Service Desk Manager at InfraView, you will be responsible for overseeing the day-to-day activities of our service desk operations to ensure that our users and clients receive the support they need. This includes managing a team of 10,...


  • Lancashire, United Kingdom InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Full time

    Service Desk ManagerAre you a results-driven professional with a passion for delivering exceptional customer service? We're seeking a skilled Service Desk Manager to join our team at InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment.Key Responsibilities:Lead a team of 10 Service Desk Analysts to improve operational performance and...


  • Lancashire, United Kingdom InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Full time

    Service Desk ManagerAre you a results-driven professional with a passion for delivering exceptional customer service? We're seeking a skilled Service Desk Manager to join our team at InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment.Key Responsibilities:Lead a team of 10 Service Desk Analysts to improve operational performance and...


  • Lancashire, United Kingdom InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Full time

    Service Desk ManagerAre you a results-driven professional with a passion for delivering exceptional customer service? We're seeking a skilled Service Desk Manager to lead our team of 10 and drive operational performance.Key Responsibilities:Direct management of 3 Service Desk AnalystsImprove operational performance of the teamProject handover into support...


  • Lancashire, United Kingdom InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Full time

    Service Desk Manager Job DescriptionWe are seeking a highly skilled and experienced Service Desk Manager to join our team at InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment. As a key member of our team, you will be responsible for overseeing the day-to-day activities of our service desk operations to ensure that our users and clients...


  • Lancashire, United Kingdom InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Full time

    Are you a seasoned IT professional looking for a new challenge?InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment is seeking a highly skilled Service Desk Manager to join our team.The ideal candidate will have a proven track record of improving operational performance, managing teams, and delivering exceptional customer service.Key...


  • Lancashire, United Kingdom QA Apprenticeships Full time

    **Employer description**: VernaCare are an award-winning global supplier of everyday healthcare essentials. We work to create quality products which are proven to help improve the lives of patients, residents and healthcare professionals by reducing the risk of healthcare-associated infections. As pioneers for safe and hygienic care, we continue to innovate...

  • Service Desk Manager

    4 weeks ago


    Blackburn, Lancashire, United Kingdom Reboot Recruit Full time €55,000

    Service Desk Manager Northern Manchester – Flexible & Hybrid Up to £55,000 + Benefits The client We are fortunate to be working with this North Western VAR who specialises in Managed IT, Cloud, and Telephony services for businesses and educational institutions. With over 30 years of industry expertise, it emphasizes exceptional customer service...


  • Chorley, Lancashire, United Kingdom GK Recruitment Ltd Full time

    Are you ready to join a major health tech provider? Do you thrive in: improving Service Delivery, Improving processes within an agile environment, Improving and developing your support & delivery team members. If you're passionate about Service delivery improvements. Then, We want to hear from you. We offer a hybrid role and a competitive package...


  • Chorley, Lancashire, United Kingdom GK Recruitment Ltd Full time

    Are you ready to join a major health tech provider? Do you thrive in: improving Service Delivery, Improving processes within an agile environment, Improving and developing your support & delivery team members. If you're passionate about Service delivery improvements. Then, We want to hear from you. We offer a hybrid role and a competitive package...

  • Service Desk Team Lead

    5 months ago


    Lancashire, United Kingdom The Candidate Full time

    **Service Desk Team Lead - Lancashire - £35,000-40,000 DOE - Luxury Retail** Our client have a fantastic opportunity for a motivated and passionate 2nd Line / IT Supervisor / IT Team Lead to join their team on a permanent basis! Our client is a well respected luxury goods brand based in Lancashire, and has an outstanding reputation of creating a...


  • Chorley, Lancashire, United Kingdom GK Recruitment Ltd Full time

    Are you ready to join a major health tech provider? improving Service Delivery, Improving processes within an agile environment, Improving and developing your support & delivery team members. If you're passionate about Service delivery improvements. We offer a hybrid role and a competitive package to attract the best talent. You - Our ideal person...


  • Chorley, Lancashire, United Kingdom GK Recruitment Ltd Full time

    Are you ready to join a major health tech provider? improving Service Delivery, Improving processes within an agile environment, Improving and developing your support & delivery team members. If you're passionate about Service delivery improvements. We offer a hybrid role and a competitive package to attract the best talent. You - Our ideal person...


  • Preston, Lancashire, United Kingdom NMS Recruit Full time

    NMS Recruit are seeking an experienced Audio Visual Service Desk Technician to join an award-winning AV integrator with 20 years of industry experience. The role is ideal for Audio Visual Engineers looking to step away from the tools or individuals with a technical mindset and strong customer service skills. Reporting into the Service Desk Supervisor duties...


  • Preston, Lancashire, North West, Lancashire, United Kingdom NMS Recruit Full time

    NMS Recruit are seeking an experienced Audio Visual Service Desk Technician to join an award-winning AV integrator with 20 years of industry experience. The role is ideal for Audio Visual Engineers looking to step away from the tools or individuals with a technical mindset and strong customer service skills. Reporting into the Service Desk Supervisor duties...


  • South Ribble, Lancashire, United Kingdom NMS Recruit Ltd Full time

    NMS Recruit are seeking an experienced Audio Visual Service Desk Technician to join an award-winning AV integrator with 20 years of industry experience. The role is ideal for Audio Visual Engineers looking to step away from the tools or individuals with a technical mindset and strong customer service skills. Reporting into the Service Desk Supervisor duties...

  • Service Manager

    1 month ago


    Chorley, Lancashire, United Kingdom Henderson Scott Full time

    Service Manager - £50-55K - Chorley (Hybrid role)My client is looking for a Service Manager to join and lead our Managed Service support desk. This role requires an individual with previous experience managing a support team within an IT MSP. In this role you will ensure 1st, 2nd & 3rd line engineers deliver exceptional customer experience.Duties &...

  • Service Manager

    1 month ago


    Chorley, Lancashire, United Kingdom Henderson Scott Full time

    Service Manager - £50-55K - Chorley (Hybrid role)My client is looking for a Service Manager to join and lead our Managed Service support desk. This role requires an individual with previous experience managing a support team within an IT MSP. In this role you will ensure 1st, 2nd & 3rd line engineers deliver exceptional customer experience.Duties &...


  • Chorley, Lancashire, United Kingdom GK Recruitment Ltd Full time

    £45 - 55,000 + benefits + Career Progression and the chance "to make a difference" Are you ready to join a major health tech provider? Do you thrive in: improving Service Delivery, Improving processes within an agile environment, Improving and developing your support & delivery team members. If you're passionate about Service delivery improvements ....