Human Resources Officer

1 week ago

NewcastleunderLyme, United Kingdom Alchemy Full time
Job Description

Alchemy is headquartered in Dublin, Ireland, and is ranked as the 11th-fastest growing tech company in Ireland in Deloitte's Technology Fast 50. Our global operations span multiple continents, with facilities for device warehousing, triage, grading, and reverse solutions in the USA, UK, Australia, Dubai, Hong Kong, Mexico, South Korea, Taiwan, and Japan. We process and ship secondary tech to businesses and consumers across Europe, with shipping locations in Ireland and France, supported by multiple sales offices worldwide.


At Alchemy, we’re not just reshaping the circular tech market – we’re creating opportunities for people. Our pioneering technology connects every step of the circular tech market, empowering consumers and businesses alike. From trade-in to remarketing, we offer a seamless experience, partnering with manufacturers, mobile carriers, and retailers to deliver value securely and transparently. Our proprietary technology makes it possible for consumers and businesses to recover value safely and securely from their used devices.


We also own LoopMobile, a leading online retailer of pre-owned devices, serving major markets including the United States, Europe, the United Kingdom, and Australia.


At the heart of Alchemy are our people. We believe that diverse perspectives fuel innovation, and we welcome talent from all backgrounds to help us shape the future of circular tech market. Our global team is made up of innovators, problem-solvers, and creators who are passionate about making a difference.


If you’re looking to join a dynamic, fast-paced environment where your contribution matters, come and join us. We’re the fastest growing global company in the circular tech market - and we’d love for you to be part of it.

Explore more at


ROLE DESCRIPTION

This new and exciting role requires an individual that is highly motivated with a passion for people and has the capability and experience to significantly contribute to the company’s performance by supporting people processes and solutions on multiple areas and overall workforce effectiveness in line with the business objectives and by ensuring compliance with local laws and legislations.


Key Responsibilities


  • Provides support to the business in the areas of Employee Relations, Employment Law compliance, Recruitment and Selection, Talent Development, Employee Engagement, Change Management and Process improvement, Performance Management.
  • Manages administration for new hires and exits - i.e. issuing letters of offer for employment, contracts of employment, handling background checks, work visas, employee termination documents, exit interviews, and updating related systems and records.
  • Takes part in the design and delivery of onboarding of all local and UK based regional/global roles.
  • Provides required data for payroll processes, deals with employee queries about payroll.
  • Manages employee relations issues (e.g., investigating employee and/or supervisor complaints regarding conduct, performance, or attendance, mediation between employees, monitoring diversity/equal employment, compliance, etc.)
  • Ensures people guidance and support is delivered in compliance with company policies and procedures and applicable laws.
  • Ensures all employees complete the relevant Health & Safety training and adhere to all Health and Safety policies and procedures.
  • Provides monthly, quarterly, annual People analytics and makes judgments and recommendations based on analysis.
  • Consults with managers to ensure the consistent application of and adherence to company people policies and procedures.
  • Identifies and implements strategies that measurably improve employee engagement, wellbeing and retention.
  • Coaches and consults with employees and people managers on each step of performance management process.
  • Supports Learning & Development plans: identifies, develops, facilitates employee trainings accordingly.
  • Plays a key role in the business building trusted partnerships through consultative and collaborative efforts.
  • Strives for continuous improvement with process and procedures.
  • Promotes an environment of diversity and inclusion and ensuring a consistent, equal, and fair treatment of all employees.
  • Takes part in the execution of all people projects.
  • Assists in any ad hoc activities.


We Have:

  • An experienced, innovative bunch of people – leaders in their field - unparalleled in tech trade in solutions and remarketing
  • Sophisticated partners and investors that give Alchemy a financial edge and credibility
  • A creative and fun environment with great flexibility for the right candidate to make the role their own
  • Outstanding technology platforms and solutions that are available globally to our customers
  • A disruptive business model that makes Alchemy a compelling partner to customers and suppliers alike
  • A winning attitude based on our ability to deliver and our appetite to do so


You Have:


  • Up to date knowledge of UK employment law and legislations
  • A demonstrated passion for people, our culture and values.
  • Undergraduate degree in a relevant field
  • Professional in Human Resources (PHR) certification / Employment Law Certification
  • Demonstrated knowledge and experience across multiple people processes.
  • Experience working across all levels of an organization with multi-cultural employees and proven ability to adapt to a variety of styles and circumstances.
  • Excellent attention to detail and problem-solving skills.
  • Highly team oriented with a positive and collaborative approach.
  • Professional and highly effective written and verbal communication capabilities
  • Self-starter, results oriented, resourceful, and well-organized.
  • Demonstrates a high degree of professionalism and experience working with sensitive and confidential information.
  • Ability to lead and teach others.
  • Ability to deliver/facilitate training i.e. onboarding
  • A willingness to travel occasionally when required.
  • Any exposure to Eastern European Employment Law would be desirable, but not essential.

Job Types: Permanent, Full-time

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