Pensions Governance VP

1 week ago

London, United Kingdom Meraki Talent Ltd Full time
Job Description

Pensions Governance VP - IDRP's

London or Glasgow

6 Month FTC (with potential to extend)


As a VP Pensions Governance you will be responsible for managing the resolution of complex member queries, complaint cases, IDRPs and Pension Ombudsman cases, including drafting responses to members and the Pensions Ombudsman.


  • Evaluative judgement and analytical skills are essential along with excellent written and verbal communication skills to present complex issues in a concise and readily understood form and to engage with a diverse range of stakeholders.
  • The role holder should be well informed and considerate in reviewing challenges (financial, ethical, regulatory, policy) posed and be able to prove rationale for recommendations / decisions.
  • Strong attention to detail, and a real commitment to delivering high quality outputs is required.
  • Self-motivated, resourceful, organised and proactive with a proven capability to deliver to plan.
  • You will be working with a professional in-house pensions team and their advisers and you have the opportunity to shape how we evolve our approach to addressing member complaints and we better manage member expectations.

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