Removals Branch Manager

3 days ago


Greater London, United Kingdom Alchemy Global Talent Solutions Full time
Job Description

An international removals company is looking for an experienced Removals Branch Manager to join their team based in South-West London.


As a Removals Branch Manager, you will play a crucial role in managing all aspects of the branch, from staff coordination to financial performance. The ideal candidate will have a strong background in the removals or logistics industry.


Responsibilities:

  • Oversee the day-to-day operations of the removals branch, ensuring smooth and efficient delivery of services.
  • Manage and lead a team of removal operatives, drivers, and administrative staff.
  • Monitor and maintain stock levels, equipment, and vehicle fleet, ensuring they meet operational needs.
  • Develop and maintain relationships with removal clients, ensuring high levels of customer satisfaction.
  • Manage the removals branch budgets and ensure financial targets are met.
  • Organise and schedule jobs, ensuring optimal use of resources and timely delivery.
  • Implement and uphold company policies and health and safety regulations.
  • Recruit, train, and mentor removals staff, ensuring their ongoing development.
  • Handle any customer complaints or issues promptly and professionally.
  • Report regularly to senior management on the branch’s performance and key metrics.


Requirements:

  • Proven experience in a branch management or similar role within the removals or logistics industry.
  • Strong leadership skills with the ability to manage and motivate a team.
  • Excellent organisational and time-management abilities.
  • Sound financial acumen with experience managing budgets and achieving financial targets.
  • In-depth knowledge of health and safety regulations within the removals industry.
  • Exceptional customer service and communication skills.


Reach out to Alchemy Global Talent Solutions today.



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