CRM Manager

2 weeks ago


birmingham, United Kingdom Propel Full time

Propel is collaborating with a growing retail company to find new CRM talent to help fuel their growth and reach their customer-centric objectives.


The Company

  • This company in the retail space is highly focused on offering the best to their customers, whichever channel they come through.
  • Their marketing team is crucial to ensuring clear customer communications and timely offers that are personalised and tailored to suit their audience.
  • They now have an opportunity for new CRM talent to join the team and help them drive solid email marketing campaigns across a nurtured customer lifecycle.


The Opportunity

  • Join a successful marketing team to support CRM communications primarily across email marketing but may also include other common channels
  • Help with customer segmentation for personalisation and tailored campaigns to customers
  • Nurture customers across their lifecycle, from acquisition welcome journeys to seasonal campaigns like Christmas and retaining customers to the brand
  • Opportunity for direct line management but this isn't compulsory if you prefer more of an individual contributor role within the team


Requirements:

  • Prior CRM experience across email marketing and customer lifecycle marketing
  • Previous retail experience is very desirable, or a similar customer-centric industry
  • Attitude is super important - this is a lovely team of people who roll their sleeves up and dive into their work head first Everyone is supportive, collaborative, and along for the journey of reaching the team's objectives.


Practical Info:

  • Location : Birmingham area
  • WFH : office 3 days, home 2 days
  • Compensation : up to £45,000 DOE


In summary, whether you're currently a senior executive looking for a step-up into a manager role, or if you're already a manager and fancying a new challenge, this opportunity could suit applicants at different stages of their career, so please submit your CV or reach out to the team directly for more information


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