Quality Manager
3 weeks ago
Quality ManagerWe are delighted to support the growth of a UK-based manufacturer known for its cutting-edge CCTV systems and Public Address & General Alarm (PAGA) solutions. As they continue their impressive growth, they are now seeking an experienced QA/QC/HSE Manager to lead and drive quality initiatives across their organization. This role offers a unique opportunity to make a significant impact on the business's quality, efficiency, and compliance processes.Why Join Us?This position is ideal for a quality-focused professional who thrives in a proactive environment. By joining this team, you'll be part of an innovative company committed to enhancing safety and reliability in critical communication and security systems. You'll work cross-functionally to identify improvement opportunities and implement meaningful changes that support both operational success and customer satisfaction.Core Responsibilities:
- Quality Assurance Program Management: Lead and coordinate quality assurance programs, ensuring robust processes and standards are consistently maintained.
- Audit Leadership: Conduct scheduled internal audits and communicate insights to senior management, advising on necessary improvements.
- Customer Complaint Resolution: Track and analyze customer complaints, reporting issues to management, and implementing preventive measures.
- Non-Conformance Resolution: Address and resolve Non-Conformance Reports (NCRs), ensuring timely closeout and corrective actions.
- Business Improvement Initiatives: Work closely with cross-functional teams to identify and implement process improvements, enhancing both efficiency and productivity.
- Compliance with Standards: Stay informed on evolving standards (such as ISO 9001 and ATEX) and ensure the company’s processes align with industry requirements.
- QMS and Health & Safety Oversight: Oversee the company’s Quality Management System (QMS) and Health & Safety protocols, particularly for ATEX certification requirements.
- External Audit Management: Manage external audit processes, including ISO 9001 and ATEX Quality Assurance Notification, ensuring the company meets or exceeds quality standards.
- Training and Induction: Conduct quality and safety inductions for new employees, fostering a culture of compliance and excellence from day one.
- Proactive Approach: Forward-thinking mindset to identify and mitigate potential issues early.
- Initiative and Independence: Comfortable working autonomously, taking ownership of quality initiatives.
- Organizational Expertise: Strong organizational skills, with the ability to manage multiple priorities.
- Analytical and Problem-Solving Skills: Adept at assessing and addressing complex quality and compliance issues.
- Precision and Accuracy: High attention to detail, with a strong focus on accuracy.
- Adaptability: Flexibility to adjust and respond to evolving project requirements and company goals.
- Customer Focus: Committed to delivering high-quality products and services to meet customer expectations.
- Collaborative Mindset: A team player with strong interpersonal skills to work effectively across departments.
- Lead impactful quality and safety initiatives that directly contribute to operational excellence.
- Work with a dedicated team on innovative projects that support critical infrastructure and safety solutions.
- Participate in a collaborative culture that values continuous improvement and empowers employees to make meaningful contributions.
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