Appeals Officer

1 week ago

Liverpool, United Kingdom Ronald McDonald House Charities UK Full time
Job Description

Job Purpose

We are looking for an Appeals Officer with the right experience and motivation, to drive fundraising support in the community across Merseyside and the North West, to secure vital funding for our major refurbishment of Ronald McDonald House Alder Hey. Our Mac House Appeal is to raise the final £2.2 million required for our most ambitious refurbishment project to date, providing our oldest and largest Ronald McDonald House with a major transformation to better support families at Alder Hey Children’s Hospital.


You are independent, able to work instinctively and have the ability to translate our story into inspiring content. Above all, you are naturally able to build rapport with others to establish relationships and grow income in your region.


Key Responsibilities

  • Working closely with the Alder Hey Appeal Project Manager to drive the Charity’s £2.2 million Mac House Appeal
  • Cultivating and recruiting new and existing supporters and volunteers to participate in a range of third-party fundraising events to secure community income for the appeal
  • Working with the Alder Hey Appeal Project Manager to build a strategy for your region, build relationships, and grow income and awareness
  • Collaborating with the Alder Hey Appeal group to maximise all opportunities across all income streams
  • Working effectively with teams across the wider Charity, playing a key role in House teams, as well as the Income Generation team
  • Working with the Marketing and Communications department to produce appropriate fundraising materials and ensuring that all public relations opportunities are fully maximised
  • Representing Ronald McDonald House Charities UK at fundraising meetings, events, and presentations outside normal office hours (evenings and weekends), as required
  • Accurate use of in-house database to record communications and bank income, ensuring financial and non-financial activity is recorded
  • Ensuring that all fundraising conforms to industry best practice and legal requirements
  • Undertaking any other duties of a compatible nature, as may be required from time to time by management


Knowledge and Experience

  • Proven Fundraising experience or experience of working in a customer-facing role and the ability to manage relationships with a diverse range of people
  • Experience of developing annual plans and budgets, producing reports on progress and against objectives and financial targets
  • Knowledge of using a database to carry out day-to-day administrative duties
  • Experience working independently and as part of a wider team


Our Diversity Statement

We aim to cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences should be celebrated as this enables us to be a better team - one that makes better decisions, drives innovation, and delivers better results.

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