Technical Delivery Lead- AWS

2 months ago

London, United Kingdom Nephos Technologies Full time

Noted as one of Europe’s fastest-growing companies, Nephos Technologies specialises in solving complex data problems for large customers. Our purpose is to support organisations to unlock the hidden value of data so they can innovate, transform and drive change in a modern digital world.
Our vision is to become the data system integrator that organisations turn to when they want to break from the norm, tackle the impossible and materialise visions. At Nephos Technologies, our values guide the behaviours of how we strive to develop our company, engage with our clients, and support the development of our staff. Innovation, Integrity, and Independence.

As the business is entering into an exciting phase of growth, the Technology Solution Group (TSG) are looking to add a Technical Delivery Lead (TDL) to the team, who will own all technical delivery aspects for identified offerings within our Data Governance as a Service (DGaaS) Managed Service framework aligned to our Data Governance offerings. This will be for specific customer(s) and report to the TDL Team Lead for our Data Driven solutions.

This role would suit someone passionate about becoming a subject matter expert for software solution(s) that support delivering data-focused outcomes for customer(s) data governance initiatives, in the areas of data discovery, data minimization, and data classification use cases.

The individual should understand software solution architecture, and have a proven ability of designing, planning, configuring, and driving value-based outcomes for the above-mentioned use cases.

Role responsibilities cover a wide range of activities related to customer service rollout, platform design, implementation, support, and ongoing management.

Taking the Customer on a journey to use technology to help them scale their Data Governance initiatives.
with our customers to help them understand more about our Data Governance software offerings and how we will use these to help achieve their outcomes.
Participate in platform implementation to enable it is built and tested to specification.
Own the planning and design of the capacity and scalability of the technical solution to meet the needs of growing customer demands.
Manage, design, and/or provide technical oversight for the onboarding or offboarding of data sources, including policies and configurations to ensure smooth onboarding, scans activities and results meet client requirements.
Plan and provide oversight for changes related to infrastructure, networking, security, and applications.
Act as a liaison between technical teams and the customer to ensure effective communication and relationship management.
Own delivery of outcome after presales and customer sign-off and oversee implementation to ensure service meets specification.
Collaborate with cross-functional teams, such as pre-sales, engineering, project, and product management to ensure smooth running of the service.
Collaborate with internal teams to identify areas for improvement and enhanced service delivery.
3+ Years in a technical application support/ analyst role.
~ Proven experience in the installation, configuration, and support of enterprise applications.
~ Good understanding of both Structured and Unstructured data.
~ Good understanding of Linux OS systems.
~ Good understanding of cloud platforms, such as AWS and/or Azure.
~ Experience in system-wide monitoring solutions, such as LogicMonitor, Zabbix or similar.
~ An understanding of networking protocols TCP/IP stack, DNS and VPN.
~ Experience of BigID (or other technical discovery tool) software platform – advantageous.
~ Experience with Python, Postman – advantageous.
~ Experience with Data Visualisation tools (i.e. PowerBI, Tableau) – advantageous.


Problem Solving – Excellent issue analysis, troubleshooting and fault-finding skills.
Leadership Skills – Demonstrates strong leadership qualities and behaviours, inspires, and motivates others.
Decision Making – Makes timely and effective calculated decisions based on sound judgement and analysis.
Approachability – Always has time to listen, helps and support even when they're busy themselves.
Time Management – Ability to manage multiple tasks efficiently and effectively.
A competitive salary of up to £65k per annum depending on experience.
~ Health insurance which includes annual dental and vision allowance
~ Health assured (employee assistance programme) includes access to counselling services
~ Travel support if over 100 miles away from the office
~ Hybrid working from day 1
~2 Social Impact days per year for volunteering
~ Fun company and team social events once a month
~ Enhanced Maternity, Paternity and Adoption leave
~3% yearly performance-related bonus
~ Opportunity to work in the fastest growth area in the IT sales landscape – Data
~ The opportunity to buy and sell up to 5 days holiday
~ Personalised career road map and continuous development
~ Recognition awards including employee of the month prize and annual awards awarding £4000 to spend on a holiday

Inclusion and diversity are paramount to us here at Nephos. If you require any assistance or reasonable adjustments during your application process with us, then please do not hesitate to contact us - we will always be happy to help.

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