Administration Lead

2 days ago

Spennymoor, United Kingdom Sharpsmart UK Full time
Job Description

Sharpsmart is a part of the Daniels Family; a large international business with operations across Australia, South Africa, United Kingdom, Canada, and the United States. An essential service provider to Healthcare, Daniels Health & Sharpsmart were founded with the vision of “making healthcare safer” – we have achieved this through innovative safety products and clinically-focused waste services that lead the industry.


As we continue to expand, we're excited to open our doors for a Administration Lead to join our team The candidate we’re looking for is someone who takes ownership and has self-driven initiative and a “do what it takes” attitude. Day to day you will be providing high-quality administration, managing processes inline with business needs and co-ordinating alongside our Operational & Transport teams.


Key role focus

  • Managing the whole administration of customer order from point of order placement to clean submittal to billing​
  • Analysing data against requests to confirm requirements and coordinating internal departments to accommodate customer requests
  • Working towards Service Level Agreements and ROI standards
  • Reviewing and interpreting data sets to obtain information to submit performance metrics/reports, fulfil information requests and drive efficiencies​
  • Maintaining accurate electronic and hardcopy records, files and documentation along with support for any requests internally
  • Managing inventory of office consumables and lead on office initiatives to maintain standards​
  • Support and attend Customer Visits
  • Constantly look for new ways to better/improve the current administrative process


Candidate Profile

  • 2+ years of administrative experience (retail, operational, hospitality or corporate will be considered)
  • Strong knowledge of administrative process and procedures
  • Intermediate to Advance with computer systems (Microsoft office suite, etc.)
  • Strong communication skills both written and verbal
  • Proven experience in improving processes and procedures
  • A positive "can-do" attitude and approach to responsibilities with an ability to meet new challenges and changes with an open mind
  • Ability to react positively with sudden and unexpected changes in demand
  • Strong attention to detail, all work accurate and performed to a high standard
  • Excellent organizational skills


What we can offer

  • Competitive salary package plus bonus potential
  • Pension
  • Private Healthcare and Dental care options
  • Employee benefits scheme including financial planning, gym scheme, discounts across a range of retail, days out & leisure, travel, motoring, food & drink plus much more.
  • Genuine investment throughout your career for professional development
  • Company events and networking opportunities
  • Stability as an essential service to healthcare, ensuring a non-seasonal and stable business environment

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