Call Handler
2 weeks ago
Job Title: Customer Service - Patient TransportSalary: £11.75 Per hourLocation: Enfield, LondonOur client, a large international company, is seeking a dedicated and experienced Customer Service Representative to join their team in Enfield, London. The successful candidate will be responsible for providing excellent customer service, handling complaints, and coordinating patient transport to hospitals, ensuring timely and efficient transport services are provided to patients.Key Responsibilities:
- Manage incoming calls and emails from patients regarding patient transport requests and queries.
- Schedule patient transportation appointments, ensuring that all necessary details are recorded and communicated to transport personnel.
- Monitor and track transport requests and ensure that all transportation services are provided within the required timeframe.
- Provide excellent customer service to patients and healthcare professionals, responding to any queries or concerns in a timely and professional manner.
- Handle and resolve customer complaints, following the company's complaint handling procedures.
- Liaise with healthcare professionals to determine the transportation needs of patients, including any necessary medical equipment or assistance.
- Maintain accurate records of patient transportation services, including transportation schedules, patient information, and any other relevant information.
- Proven experience in a customer service and complaints handling role, ideally within the healthcare industry.
- Strong communication skills, both verbal and written.
- Excellent organizational and time-management skills.
- Ability to work independently and as part of a team.
- Proficient in the use of computer software, including Microsoft Office.
- Ability to work in a fast-paced and high-pressure environment.
- Strong problem-solving skills and attention to detail
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Call Handler
7 months ago
North London, United Kingdom MMP Consultancy Full timeMMP Consultancy are working with a fantastic organisation to recruit a Call Handler to join them on a Temporary Contract based in North London. We are seeking enthusiastic individual who thrives in challenging atmospheres and can remain calm under pressure. You will be responsible for answering and redirecting calls. Ensuring all queries are dealt with in a...
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Call Handler
5 months ago
London, United Kingdom Brilliance Consultancy Services Full time**About us** We are professional and agile. Our work environment includes: - Modern office setting - Food provided **Overview**: We are currently seeking Handlers to join our team. As a Handler, you will play a crucial role in the efficient operation of our facility. This position offers an opportunity to work in a dynamic environment and contribute to...
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Call Handler
5 months ago
London, United Kingdom Sencare recruitment limited Full timeAs a Call Handler, you will be responsible for receiving and managing incoming calls from customers. You will play a crucial role in providing exceptional customer service and ensuring the efficient operation ofsystems. Responsibilities include: - Answer incoming calls from customers in a professional and courteous manner - Provide assistance and support to...
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Call Handler
5 months ago
London, United Kingdom The Hyde Group Full time**London Bridge** **Up to £27,000** Hyde is looking to recruit a Call Handler. internally you will be known as a First Response Complaints Officer. Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is...
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Call Handler
6 months ago
London, United Kingdom Home Made Full time**Call Handler | Home Made** - Are you energised by speaking with new people and like to work within a dynamic and diverse team?_ - We are looking for Sales Professionals to join our Sales Development team who are results driven and are focused on exceeding targets.Our Sales Development team is the first point of contact with potential renters, the first...
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Call Handler
1 month ago
London, United Kingdom Home Made Full timeCall HandlerHome MadeJoin our diverse team of Sales Professionals and be a key part of revolutionising the renting experience for our customers!In this role you will be the first point of contact with our potential renters and the first part of our sales process. Youll be qualifying warm leads through inbound and outbound calls to understand whatour...
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Veterinary Call Handler
6 months ago
London, United Kingdom Companion Care Full timeIf you enjoy providing great service and working in a team, we have just the opportunity for you at our Companion Care New Malden Practice. Our practice is going to be extended and refurbished later this year which is a very exciting prospect for us. **What your typical day will look like** Our Call Handlers are responsible for but not limited to,...
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Call Handler
5 months ago
London, United Kingdom Home Made Full time**Call Handler | Home Made** - Are you energised by speaking with new people and like to work within a dynamic and diverse team?_ - We are looking for Sales Professionals to join our Sales Development team who are results driven and are focused on exceeding targets._ Our Sales Development team is the first point of contact with potential renters, the...
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Inbound Call Handler
5 months ago
London, United Kingdom Home Made Full time**Inbound Call Handler** **| Home Made** Join our diverse team of Sales Professionals and be a key part of revolutionizing the renting experience for our customers! In this role, you will be the first point of contact with our potential renters and the first part of our sales process. You'll be qualifying warm leads through inbound and outbound calls, to...
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Clinic Call Handler and Float Medical Secretary
5 months ago
London, United Kingdom Orthopaedic Specialists Full timeABOUT THE ORTHOPAEDIC SPECIALIST GROUP: As a group of internationally acclaimed orthopaedic consultants treating adults and pediatrics. Orthopaedic Specialists prides itself on two things: innovation and outstanding care. We understand that undergoing medical treatment can be daunting, which is why our mission is to minimise pain and to get patients back to...
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Contact Centre Call Handler
6 months ago
London, United Kingdom Penrose Health Full time**Our Patients Need You!**: At Penrose Health, our mission is to provide **the best healthcare** to our patients. We're a friendly team looking for like-minded people who can help us fulfill this mission and make a real difference to our patients' lives! **The job**: You will be working with our front-line Call Handlers and Clinical teams to support the...
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Ecrs Call Handler
6 months ago
London, United Kingdom City of London Police Full time**Type of contract: FTC ( **1 Year, to be reviewed thereafter) **Rank/Grade**:C **Directorate/Department**:Economic Crime Directorate (ECD)/NFIB **Vetting level required: RV/ **CTC **Location**:City of London Police, Guild Yard East, London, EC2 **Salary**:£29,030 plus £6,710 per annum London Weighting We have an exciting opportunity to join the...
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Inbound Call Handler
5 months ago
London, United Kingdom Home Made Full time**Inbound Call Handler** **| Home Made** - Are you energised by speaking with new people and like to work within a dynamic and diverse team?_ - We are looking for Sales Professionals to join our Sales Development team who are results driven and are focused on exceeding targets.Our Sales Development team is the first point of contact with potential renters,...
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Inbound Call Handler
5 months ago
London, United Kingdom Home Made Full time**Inbound Call Handler** **| Home Made** We are looking for Sales Professionals to join our Sales Development team who are results driven and are focused on exceeding targets. You will be the first point of contact with our potential renters and the first part of our sales process. You will speak to them about what they are looking for and ultimately...
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Inbound Call Handler
5 months ago
London, United Kingdom Home Made Full time**Inbound Call Handler** **| Home Made** We are looking for Sales Professionals to join our Sales Development team who are results driven and are focused on exceeding targets. Our Sales Development team is the first point of contact with potential renters, the first part of our sales process, qualifying what they are looking for and ultimately matching...
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Call Handler
6 months ago
London, United Kingdom Home Made Full time**Call Handler (Inbound)** **| Home Made** - Are you energised by speaking with new people and like to work within a dynamic and diverse team?_ - We are looking for Sales Professionals to join our Sales Development team who are results driven and are focused on exceeding targets.Our Sales Development team is the first point of contact with potential renters,...
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Inbound Call Handler
5 months ago
London, United Kingdom Home Made Full time**Inbound Call Handler** **| Home Made** We are looking for Sales Professionals to join our Sales Development team who are results driven and are focused on exceeding targets. Our Sales Development team is the first point of contact with potential renters, the first part of our sales process, qualifying what they are looking for and ultimately matching...
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Nhs Contact Centre Call Handler
6 months ago
London, United Kingdom Penrose Health Full time**Our Patients Need You!**: At Penrose Health, our mission is to provide **the best healthcare** to our patients. We're a friendly team looking for like-minded people who can help us fulfill this mission and make a real difference to our patients' lives! **The job**: You will be working with our front-line Call Handlers and Clinical teams to support the...
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Call Handler
6 months ago
London, United Kingdom Bridge of Hope Full time** Call Handler - Work from Home** **Full Time only: there is no provision for part time** **Start date: ASAP** **Temp to perm** We are currently recruiting for our Outsourcing Client; this will be on two different campaigns, one a government contract and the second supporting a well known transport company. The first contract is expected to last 4 to 8...
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Inbound Call Handler
5 months ago
London, United Kingdom Home Made Full timeInbound Call Handler**| Home Made** - Are you energised by speaking with new people and like to work within a dynamic and diverse team?_ - We are looking for Sales Professionals to join our Sales Development team who are results driven and are focused on exceeding targets._ Our Sales Development team is the first point of contact with potential renters,...