Data Center Support Engineer

3 days ago

London, United Kingdom CDS, a Hewlett Packard Enterprise company Full time

Who We Are

CDS, a Hewlett Packard Enterprise company is a wholly owned subsidiary of Hewlett Packard Enterprise (HPE) , providing field service capabilities to Hewlett Packard Enterprise customers as well delivering the difference in business oriented services, such as development, support and maintenance of applications, virtualisation, automation, cloud and infrastructure administration.

CDS is present in 11 European countries with more than 1,800 employees, and embraces all of Hewlett Packard Enterprise’s values and commitments to employees and customers alike.

Role Overview

We are looking for an experienced Data Centre Support Engineer, the role will primarily involve the provision of cabling activities i.e. installation, termination and testing of all data centre interlink cabling & patching using CAT-5e, CAT-6/6A and fibre optic cabling (single and multi-mode).

The role also includes the DC hardware deployments, this activity includes all stages from physical delivery through to the end point installation. The hardware consists of the main industry OEM’s including HPE, Dell and IBM servers plus various standard network devices.

The role will include provision of Data Centre support functions such as but not limited to IMAC-D and the escorting of external resources. The role also requires a good working knowledge of Microsoft Office Suite and some Ticket Management experience as you will required to update the customers Servicenow queues as well as providing regular email and IM communications with customers globally.

Based on customer sites in Lewisham and London Docklands covering 37.5 hr week across Mon – Sun

The tasks will include (but not limited to):

  • Installations, maintenance of customer equipment.
  • Installation, termination and testing of all data centre interlink cabling inc. CAT-5e, CAT-6 6A, fibre optic.
  • Maintain a high level of customer satisfaction by clarifying customer needs and ensuring that they are met. Handles customer-relations problems promptly and appropriately.

Required skills and attributes

  • Must have strong knowledge of HPE Proliant, Blade servers & Dell Servers.
  • Experience of patch cabling in DC environment.
  • Good knowledge of Service Now (SNOW)
  • Sound knowledge of ESD working practice
  • Sound knowledge of general Health & Safety
  • Good MS Office tool skills
  • Strong Customer relationship skills and ability to manage complex customer problems
  • Display calmness and the ability to solve problems under pressure.
  • Team player and strong interpersonal skills
  • Good communication skills, both written and verbal.

#SuccessThroughPeople #WeDeliverTheDifference

Visit our privacy policy here :

And here you can access to our GDPR policy :

Be challenged. Be inspired. Help us deliver the difference.

At CDS, we are an equal opportunity employer. We attract and retain the best-qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age, or disability.

  • Data Center Operations Engineer

    4 days ago

    London, Greater London, United Kingdom Vantage Data Centers Full time

    About Vantage Data CentersVantage Data Centers is a leading wholesale data center provider in North America with campuses in six strategic markets.Job DescriptionWe are seeking a skilled Controls Engineer to join our team. The successful candidate will be responsible for delivering various projects, participating in commissioning meetings, and driving works...

  • Data Center Design Engineer

    4 days ago

    London, Greater London, United Kingdom Amazon Data Services UK Limited Full time

    About the JobThe Colocation Regional Engineer role at Amazon Data Services UK Limited offers an exciting opportunity to join our team of experts in designing, building, and operating mission-critical data centers. As a key member of our Data Center Field Engineering Team, you will be responsible for driving Mechanical/Electrical Engineering services,...

  • Data Center Lease Administrator

    4 weeks ago

    London, Greater London, United Kingdom Vantage Data Centers Full time

    Job OverviewVantage Data Centers is seeking a skilled Contract Administrator to ensure compliance with data center leases across the EMEA region.As a key member of the Customer Experience & Lease Compliance department, you will work closely with cross-functional teams to deliver high-quality results and meet deadlines.The ideal candidate will have experience...

  • Global Data Center Infrastructure Specialist

    2 weeks ago

    London, Greater London, United Kingdom Amazon Data Services UK Limited Full time

    A competitive salary of £90,000 - £110,000 per annum.About the JobAs a Colocation Regional Engineer at Amazon Data Services UK Limited, you will play a key role in driving the delivery of high-quality data center infrastructure projects. You will work closely with cross-functional teams to design, plan, and implement enterprise data centers that meet...

  • Senior Data Center Relationship Strategist

    1 week ago

    London, Greater London, United Kingdom Vantage Data Centers Full time

    Vantage Data Centers is a leading provider of hyperscale data center solutions, known for innovation, sustainability, and exceptional service. We are experiencing rapid growth and committed to delivering scalable, flexible, and resilient infrastructure to meet dynamic customer needs.About the RoleWe seek an experienced Regional Relationship Manager to...

  • Data Center Engineer

    2 weeks ago

    London, Greater London, United Kingdom NTT Global Data Centers Full time

    Job SummaryWe are seeking a highly skilled Data Center Engineer to join our team at NTT Global Data Centers. As a critical facilities maintenance specialist, you will be responsible for planning, managing, and implementing the delivery of facilities maintenance services to our data centers.

  • Data Center Engineering Operations Trainee

    6 months ago

    London, United Kingdom Amazon Data Services UK Limited - E17 Full time

    High school diploma or equivalent education - 18 years or older - Experience with Microsoft Office Amazon Web Services (AWS) is growing rapidly, and we are looking for trainee technicians to join our Data Center team as part of our Work-Based Learning Program (WBLP). These trainees will participate in our 12-week work and training program in an AWS Data...

  • Data Center Operations Manager

    3 weeks ago

    London, Greater London, United Kingdom Amazon Data Services UK Limited Full time

    About the RoleAs a Technical Program Manager at Amazon Data Services UK Limited, you will play a critical role in driving the remediation of issues found during our audit program. This involves collaborating with multi-functional regional teams in EMEA to mitigate and ultimately remediate risks from Amazon's Colocation Data Center providers.Key...

  • Data Center Infrastructure Specialist

    3 weeks ago

    London, Greater London, United Kingdom Vantage Data Centers Full time

    About Vantage Data CentersVantage Data Centers is a leading provider of data center infrastructure services, committed to delivering exceptional customer experiences through our team's expertise and passion.

  • Technical Solutions Director, Data Center Services

    2 weeks ago

    London, Greater London, United Kingdom Vantage Data Centers Full time

    About Vantage Data CentersVantage Data Centers is a leading provider of data center infrastructure solutions. We are committed to delivering high-quality services that meet the evolving needs of our customers.Our mission is to provide innovative and reliable data center solutions that enable businesses to achieve their goals.Job DescriptionThe Technical...

  • Data Center Engineer

    3 weeks ago

    London, Greater London, United Kingdom Vantage Data Centers Full time

    About Vantage Data CentersWe celebrate diversity and intentionally seek out opportunities to learn from one another's experience.Vantage Data Centers powers, cools, protects and connects the technology of the world's well-known hyperscalers, cloud providers and large enterprises.We offer an exciting environment where creativity thrives and differences are...

  • Global Data Center Transformation Manager

    2 weeks ago

    London, Greater London, United Kingdom Amazon Data Services UK Limited Full time

    Job DescriptionWe are seeking a highly skilled Data Center Transformation Manager to join our team at Amazon Data Services UK Limited.About the JobIn this role, you will be responsible for driving remediation of issues found during our audit program. You will work closely with multi-functional regional teams in EMEA to mitigate and ultimately remediate risks...

  • Data Center Facility Operations Manager

    3 weeks ago

    London, Greater London, United Kingdom Amazon Data Services UK Limited Full time

    About the JobWe are seeking an experienced Data Center Facility Engineer to join our team at Amazon Data Services UK Limited.Key ResponsibilitiesOversee the operation and maintenance of electrical and mechanical infrastructure for Data Centers (DC) in Amazon Web Services (AWS) Cloud regions.Ensure the implementation of safety procedures and maintain the...

  • Data Center Pre-Construction Expert

    3 weeks ago

    London, Greater London, United Kingdom Amazon Data Services UK Limited - E17 Full time

    About the RoleAt Amazon Data Services UK Limited - E17, we are seeking a skilled Pre-Construction Manager to join our team. As a key member of our infrastructure delivery team, you will play a critical role in the development of our data centers.ResponsibilitiesDrive practical constructability standards in design documentation.Provide input into global...

  • Data Center Development Director

    3 weeks ago

    London, Greater London, United Kingdom QTS Data Centers Full time

    The Director of European Data Center Development is responsible for managing customer deployment project delivery for each sold deal within each QTS location. This role requires strong interpersonal, communication and organizational skills, with the ability to self-direct and manage multiple large, multi-faceted projects.Key ResponsibilitiesManage the...

  • Data Center Professional

    3 weeks ago

    London, Greater London, United Kingdom Vantage Data Centers Full time

    About Vantage Data CentersAt Vantage Data Centers, we're committed to creating a workplace of inclusion, equity, respect, and acceptance. Our diverse team celebrates individuality and fosters a culture of growth and development.As a leading provider of data center solutions, we power, cool, protect, and connect the technology of the world's top hyperscalers,...

  • Data Center Operations Engineer

    3 weeks ago

    London, Greater London, United Kingdom Amazon Full time

    Data Center Operations EngineerAmazon Web Services is seeking an experienced Data Center Operations Engineer to join our team in Korea. This critical role involves ensuring the physical infrastructure of our data centers operates at 100% availability while providing first-class customer service.This position is responsible for the on-site management of shift...

  • Cloud Career Professional

    2 weeks ago

    London, Greater London, United Kingdom Vantage Data Centers Full time

    About UsVantage Data Centers is a leading provider of innovative data center solutions, committed to delivering reliable, efficient, and sustainable infrastructure for the world's top hyperscalers, cloud providers, and large enterprises.Our MissionWe empower businesses to thrive in the digital landscape by providing flexible, scalable, and secure data center...

  • Data Center Pre-Construction Specialist

    2 weeks ago

    London, Greater London, United Kingdom Amazon Data Services UK Limited - E17 Full time

    About the RoleWe are seeking an experienced Data Center Pre-Construction Specialist to join our team at Amazon Data Services UK Limited - E17. As a key member of our global delivery team, you will be responsible for driving the pre-construction process for data center projects from initial planning to execution.Job DescriptionIn this role, you will work...

  • Data Center Operations Specialist

    2 weeks ago

    London, Greater London, United Kingdom Vantage Data Centers Full time

    About UsVantage Data Centers is a leader in providing mission-critical data center infrastructure. Our team is dedicated to delivering exceptional service and reliability, ensuring our customers' critical operations run smoothly.