Digital Services Manager

2 weeks ago

Evesham, United Kingdom Karndean Designflooring UK Full time
Job Description

In 1973, Karndean started life as a small family business. Now we are one of the world's most renowned and respected luxury flooring brands. We recognise our people as being the key drivers of our success and its their passion and innovation that have allowed us to continue growing as a business.


We have an exciting opportunity for a Digital Services Manager to join us, working as part of the Global Services Team leading and developing our in-house digital team.


The Digital Services Manager is a forward-looking, commercially savvy, digital professional who combines technical know-how with excellent soft skills to successfully communicate and collaborate at all stakeholder levels. Accountable for our global website platform, related online tools and agency partnerships, this person is comfortable using analytics to inform recommendations for change and is interested in new technology development and continual improvement to support Group goals for business growth and industry leadership.


Responsibilities:


  • Manage global and regional initiatives related to digital improvements, running a clear project plan and having accountability for keeping on track in terms of time and budget.
  • Lead and develop the central digital team (website executive, website assistant, PPC/SEO specialist) overseeing their day to day work and actively supporting their personal development.
  • Actively research and review new software and tools that will enhance customer experience and engagement.
  • Communicate with senior stakeholders and regional digital teams around the world to share insight gathered and best practice recommendations.
  • Build and maintain strong relationships with regional digital stakeholders.
  • Regular horizon scanning to understand what is coming in terms of CMS development, online legislation, AI capabilities and changes to reporting tools.
  • Manage the relationship with our third party suppliers, overseeing day to day web support and ensuring any critical P1 incidents are dealt with quickly and efficiently.
  • Using GA4 data, provide insightful reporting on online performance, assessing current state and recommending improvements.
  • Technical knowledge – working knowledge of CMS, UX, web design, SEO, Google Ads, GA4 and related software that ensures a rounded digital experience.
  • Monitor competitor websites and tools.
  • Work with Group stakeholders to develop central digital strategy that ties in with broader IT and business strategies.
  • Liaise with regional digital marketing teams to develop regional digital strategy, support local initiatives and introduce fresh ideas and recommendations.
  • Ensure the digital budget is closely controlled, having accountability for all spend related to the website platform and its tools.


  • Collaborate with other Group team managers to ensure joined-up thinking and activity across online and offline marketing, bring ideas and solutions to the table as required.

Skills


  • Line management and agency management skills with track record in getting the best out of individuals and third party providers.
  • Highly organised and able to work independently with excellent project and budget management experience.
  • Strong analysis and reporting skills.
  • Excellent communication skills – able to communicate knowledgably about online systems and analytics and translate this into day-to-day language.
  • High emotional intelligence – listening, collaborating, adapting, information sharing are all key skills for success in this role.

Experience


  • Extensive digital marketing experience in both technical and strategic website development and management, SEO, GTM and analytics (PPC knowledge desirable but not essential).
  • Direct use of WYSIWYG web content management systems.
  • Demonstrable experience of direct people management and development.
  • Very good understanding of Google Analytics and related reporting tools.
  • Demonstrable experience of CMS editing and administration.
  • Some experience of managing digital projects is essential.

Character Profile

  • A genuine interest in digital development and a desire to try out new ideas and technologies.
  • Positive, collaborative approach, happy to engage with stakeholders at all levels and in different countries.
  • Comfortable working on several items in parallel with ability to flex.
  • Reliable and well-organised.
  • Keen to develop personally with an appetite for gaining new skills.

Our Company:


Karndean International UK is based in Evesham, Worcestershire across three sites with excellent facilities. We offer a huge range of benefits but here are some of the headlines:


  • Competitive salary
  • Flexible and hybrid working
  • Employee discount
  • Health care cover
  • 24 days holiday + a day off for your birthday
  • Enhanced pension scheme
  • Enhanced sick pay
  • Enhanced maternity and paternity benefits
  • Learning and development opportunities
  • Paid Volunteering day
  • Regular employee awards with up to £1,000 monetary prizes


As part of our company you will enjoy working with a team of incredibly passionate, fun people with opportunities to contribute innovative ideas directly to the executive leadership team and progress your career.

  • Digital Services Manager

    3 weeks ago

    Evesham, United Kingdom Karndean Designflooring UK Full time

    In 1973, Karndean started life as a small family business. Now we are one of the world's most renowned and respected luxury flooring brands. We recognise our people as being the key drivers of our success and its their passion and innovation that have allowed us to continue growing as a business.We have an exciting opportunity for a Digital Services Manager...

  • Digital Services Manager

    3 weeks ago

    Evesham, United Kingdom Karndean Designflooring UK Full time

    In 1973, Karndean started life as a small family business. Now we are one of the world's most renowned and respected luxury flooring brands. We recognise our people as being the key drivers of our success and its their passion and innovation that have allowed us to continue growing as a business.We have an exciting opportunity for a Digital Services...

  • Digital Services Manager

    3 weeks ago

    Evesham, United Kingdom Karndean Designflooring UK Full time

    In 1973, Karndean started life as a small family business. Now we are one of the world's most renowned and respected luxury flooring brands. We recognise our people as being the key drivers of our success and its their passion and innovation that have allowed us to continue growing as a business.We have an exciting opportunity for a Digital Services Manager...

  • Digital Services Manager

    3 weeks ago

    Evesham, United Kingdom Karndean Designflooring UK Full time

    In 1973, Karndean started life as a small family business. Now we are one of the world's most renowned and respected luxury flooring brands. We recognise our people as being the key drivers of our success and its their passion and innovation that have allowed us to continue growing as a business.We have an exciting opportunity for a Digital Services Manager...

  • Global Digital Services Manager Lead

    3 weeks ago

    Evesham, Worcestershire, United Kingdom Karndean Designflooring UK Full time

    About This RoleWe are seeking a highly skilled Digital Services Manager to join our Karndean International UK team.The successful candidate will be responsible for leading and developing our in-house digital team, driving digital improvements, and overseeing our global website platform.Key Responsibilities:Manage global and regional digital initiatives,...

  • Digital Marketing Executive

    1 week ago

    Evesham, United Kingdom Baillie Recruitment Ltd Full time

    DIGITAL MARKETING EXECUTIVE Evesham (hybrid), £32-36k, Perm, 8.30am-4.30pm Monday to Friday  We are seeking a highly motivated and experienced Digital Marketing Executive to join our team in Evesham, UK. As a full-time employee, you will be responsible for managing and implementing various digital marketing strategies to drive growth and increase brand...

  • Digital Marketing Executive

    2 weeks ago

    Evesham, United Kingdom Baillie Recruitment Ltd Full time

    DIGITAL MARKETING EXECUTIVEEvesham (hybrid), £32-36k, Perm, 8.30am-4.30pm Monday to Friday  We are seeking a highly motivated and experienced Digital Marketing Executive to join our team in Evesham, UK. As a full-time employee, you will be responsible for managing and implementing various digital marketing strategies to drive growth and increase brand...

  • Digital Marketing Professional

    1 week ago

    Evesham, Worcestershire, United Kingdom Baillie Recruitment Ltd Full time

    Job Summary:We are seeking a highly motivated and experienced Digital Marketing Executive to join our team in Evesham, UK.About the RoleThis is an exciting opportunity for a skilled digital marketer to drive growth and increase brand awareness for our company.Main ResponsibilitiesManage and implement various digital marketing strategies using CMS tools such...

  • Digital Marketing Strategist

    2 weeks ago

    Evesham, Worcestershire, United Kingdom Baillie Recruitment Ltd Full time

    Evesham, UKAbout the RoleWe are seeking a highly motivated and experienced Digital Marketing Executive to join our team in Evesham, UK.As a full-time employee, you will be responsible for managing and implementing various digital marketing strategies to drive growth and increase brand awareness for our company.The ideal candidate will have a strong...

  • Digital Marketer

    6 months ago

    Evesham, United Kingdom Morris Commercial Ltd Full time

    We are looking for a creative and highly motivated marketing graduate to join our team! To be successful in this role, you must have: - Strong interpersonal and time management skills - The ability to work to internal and external deadlines - Outstanding presentation skills and meticulous attention to detail - A logical, solutions focused mind set - Strong...

  • Digital Transformation Lead

    2 weeks ago

    Evesham, Worcestershire, United Kingdom Karndean Designflooring UK Full time

    Job OverviewWe are seeking a seasoned Digital Services Manager to join our Global Services Team in Karndean Designflooring UK.This is an exciting opportunity for a forward-thinking professional to lead and develop our in-house digital team, responsible for our global website platform, related online tools, and agency partnerships.The ideal candidate will...

  • Digital Marketing Campaign Coordinator

    23 hours ago

    Evesham, Worcestershire, United Kingdom Baillie Recruitment Ltd Full time

    Job DescriptionWe are seeking a highly motivated and experienced Digital Marketing Executive to join our team in Evesham, UK.Key Responsibilities:Create engaging website content using CMS tools such as Zoho to drive growth and increase brand awareness.Develop effective SEO strategies using SEMrush to improve website rankings and drive organic traffic.Analyze...

  • Video Editor

    5 months ago

    Evesham, United Kingdom Digital Tonic Full time

    Digital Tonic are thrilled to be working with a leading homewares brand in Evesham as they look to hire an experienced Video Editor for the Creative team. There's a good hybrid working model, and you'll only need to be in the office one day a week. This is an exciting opportunity to really develop their video offering whilst also managing the photography...

  • Digital Art and Design Lead

    4 days ago

    Evesham, Worcestershire, United Kingdom Harrison Products Co Full time

    About the Role:Harrison Products Co is seeking a talented Brand Graphic Designer and Digital Creative to lead our design efforts and drive innovation. As a key member of our team, you will play a critical role in shaping the visual identity of our brand and developing engaging digital content.The successful candidate will have a strong portfolio showcasing...

  • Digital Engineering Manager

    1 month ago

    Evesham, Worcestershire, United Kingdom Fusion People Full time

    **Engineering Supervisor Opportunity**We are seeking a skilled Engineering Supervisor to join our team at HMP Long Lartin. As an Engineering Supervisor, you will play a key role in overseeing and coordinating electrical, plumbing, ventilation, and other building systems works on site.The successful candidate will have a strong technical knowledge of building...

  • Office Assistant

    5 months ago

    Evesham, United Kingdom Vintage Prints Full time

    **Office Assistant / Digital Printer** Initially to provide printing support and assistance in a busy office and craft workshop environment. Once trained, you will be working unsupervised. Hourly rate is the starting rate but once fully trained and able to work totally unsupervised, this will be increased. **What you’ll be doing** - Prioritising &...

  • Office Assistant

    6 months ago

    Evesham, United Kingdom Vintage Prints Full time

    **Office Assistant / Digital Printer** To provide printing support and assistance in a busy office and craft workshop environment. **What you’ll be doing** - Prioritising & printing orders via Photoshop & Fiery. - Working with an Excel spreadsheet to manage orders (you will not be required to create formulas, simply understand what they are and be able...

  • Facilities Manager

    20 hours ago

    Evesham, United Kingdom Lynx Employment Services Ltd Full time

    Facilities ManagerWe are seeking a dedicated and experienced Facilities Manager to oversee the maintenance and operations of our clients facilities. The ideal candidate will possess strong leadership skills and a solid understanding of mechanical and electrical systems. This role requires effective project management abilities, as well as the capacity to...

  • Facilities Manager

    2 days ago

    Evesham, United Kingdom Lynx Employment Services Ltd Full time

    We are seeking a dedicated and experienced Facilities Manager to oversee the maintenance and operations of our clients facilities. The ideal candidate will possess strong leadership skills and a solid understanding of mechanical and electrical systems. This role requires effective project management abilities, as well as the capacity to supervise a team...

  • Insights Manager

    2 weeks ago

    Evesham, United Kingdom Karndean Designflooring UK Full time

    In 1973, Karndean started life as a small family business. Now we are one of the world's most renowned and respected luxury flooring brands. We recognise our people as being the key drivers of our success and its their passion and innovation that have allowed us to continue growing as a business.We have an exciting opportunity for an Insights Manager to...