Learning and Development Manager

3 weeks ago

City of London, United Kingdom Howells Recruitment Full time
Job Description

Role summary:


Are you ready to take the next step in your Learning & Development career within a welcoming and collaborative environment? Join a forward-thinking organisation where you can lead impactful programmes, engage with industry professionals, and make a real difference. This is your chance to drive innovation, shape educational initiatives, and grow professionally while being part of a supportive team that values your expertise and creativity.


Our Client is seeking an experienced Learning and Development Manager to oversee and deliver a comprehensive Programme of Learning and Insights. This role requires an individual who can manage both online and in-person learning initiatives while ensuring all activities meet accreditation standards. You will play a key role in driving member engagement, managing educational content, and leading on Diversity, Equity & Inclusion (D,E&I) and Mental Health in Business programmes. Additionally, you will be responsible for managing an internal learning platform and developing new learning modules aligned with industry needs.


Our Client:


Our Client is a vibrant, fast-growing non profit organisation founded in 2011 dedicated to representing the unique needs and interests of MGAs across the UK insurance market. They currently have 170 full members representing over £6.1bn of underwriting capacity. With a focus on innovation, collaboration, and industry leadership, our Client provides members with cutting-edge learning opportunities, advocacy, and a dynamic platform for networking and growth.


Joining our Client means being part of a forward-thinking community that is shaping the future of insurance and delivering real value to its members.


Key Responsibilities:


Programme Management:

  • Lead the end-to-end delivery of the Programme of Learning and Insights, including scheduling, coordination with presenters, and logistics management.
  • Engage members for participation in both online and in-person learning sessions and gather inputs for promotional materials.
  • Collaborate with the Events and Sponsorship Director to secure event venues and meet sponsor requirements.
  • Oversee attendee registrations and respond to queries.
  • Maintain detailed records of all programme activities and results.


Facilitation and Hosting:

  • Serve as the host for events, introducing speakers or panel discussions and facilitating audience engagement.
  • Organise focus groups to determine key topics, and work with speakers to prepare presentations.
  • Ensure that all events meet accreditation standards (CII) and submit annual renewal documentation.


Post-Event Production and Feedback:

  • Manage post-event activities, including video editing and the distribution of attendee feedback surveys.
  • Analyse programme feedback, produce management reports on member attendance and satisfaction, and use data to improve future initiatives.


Learning & Development Platform:

  • Oversee the management of the internal learning platform, ensuring it meets the needs of members and aligns with industry accreditation requirements.
  • Support members in achieving professional certifications by promoting relevant educational resources.


Strategy and Reporting:

  • Develop and implement a comprehensive Learning and Development strategy that aligns with business goals.
  • Identify and source third-party training solutions that meet the evolving needs of members.
  • Maintain up-to-date records of learning initiatives within the CRM and company website.
  • Generate and present reports on programme effectiveness, attendance, and participant feedback.


Diversity, Equity & Inclusion (D,E&I):

  • Oversee the delivery of D,E&I and Mental Health in Business programmes to ensure they reflect current industry standards and member needs.


Key Requirements:


  • Proven experience in Learning and Development, event management, or educational programme delivery.
  • Strong public speaking and presentation skills, with the ability to engage senior-level executives.
  • Highly organised, with the ability to manage multiple projects under pressure.
  • Experience in post-event production tasks, including video editing and survey creation.
  • Strong analytical skills, with the ability to generate insights from feedback and performance data.
  • Familiarity with CRM systems and CII accreditation (desirable but not essential).


Desirable Skills:


  • Knowledge of the insurance, MGA, or related sectors.
  • Understanding of D,E&I and Mental Health in Business best practices.
  • Excellent communication and networking abilities.
  • Proficiency in HubSpot CRM, Excel, and PowerPoint.
  • Strong organisational skills and efficiency in calendar management.

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