Senior Mobile Debt Analyst

2 months ago

Livingston, United Kingdom Sky Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

As the Senior Mobile Debt Analyst in the debt management team, you'll be pivotal towards our overall success. Using your Billing and Debt knowledge, analytical skills and proven relationship management skills, you will help drive and deliver multi million pound improvements to bad debt rates within our Mobile operation.

- Head of Debt Management, Andrew MacRae

What you'll do:

Own Sky's Mobile debt journeys for both Sim only and also CCA regulated loans. Live and breathe the customer journey to recognise where we can improve performance. Enthusiastically embrace the numbers, identifying not just concerns but where we can do better . Provide guidance to all projects and upcoming changes which interact with debt. Share your expert mobile debt knowledge with all stakeholders throughout Sky What you'll bring:

Comprehensive knowledge of Mobile b illing and d ebt within Sky or an equivalent organisation. Ideally with exposure to CCA regulated loan agreements. Strong numerical skills with experience of owning , collating and understanding your KPI's and the ability to share your findings. Proven track record as an analyst identifying and delivering improvements in the b illing and d ebt world or a similar environment. Excellent Relationship management skills with experience of influencing and managing senior stakeholders. Pro-actively self-manage with a focus on quality of delivery within agreed timescales If you don't have the required b illing and d ebt knowledge but do have 5 years plus experience as an analyst and can demonstrate your skills in the other areas , we'd love to hear from you.

Team overview:

COO-Ops

Our Operational Teams are passionate about building the foundations on which our amazing teams run. We provide the operational services that allow Sky to deliver the best service, products, and technology to both our colleagues and our customers. We are passionate about driving improvements to the engine room of our business, and as part of our fast-paced team, no two days are the same.

The Rewards:

There's a reason people can't stop talking about

#LifeAtSky . Our great range of rewards really are something special, here are just a few:

Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work:

We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home.

We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process.

Your office base:

Livingston Watermark House

Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus, there's onsite parking available for cars, motorbikes and bicycles.

You'll be well fed at our subsidised canteen or play a game of pool or table tennis.

Inclusion:

At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working.

We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you.

To find out more about working with us, search

#LifeAtSky

on social media.

A job you love to talk about.

Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

  • Senior Mobile Debt Analyst

    3 months ago

    Livingston, United Kingdom Sky Full time

    Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.As the Senior Mobile Debt Analyst in the debt management team, you'll be pivotal towards our overall...

  • Senior Mobile Debt Analyst

    2 months ago

    Livingston, United Kingdom Sky Full time

    Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.As the Senior Mobile Debt Analyst in the debt management team, you'll be pivotal towards our overall...

  • Senior Mobile Debt Analyst

    3 months ago

    Livingston, EH547HH, West Calder, United Kingdom SKY Full time

    Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.As the Senior Mobile Debt Analyst in the debt management team, you'll be pivotal towards our...

  • Client Onboarding Manager

    3 months ago

    Livingston, United Kingdom Sky Full time

    Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.As the Senior Mobile Debt Analyst in the debt management team, you'll be pivotal towards our overall...

  • Debt Management Specialist

    6 months ago

    Livingston, United Kingdom Sky Full time

    Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. This is an exciting opportunity to Join the Debt Management team as a Debt Management Specialist,...

  • Senior Business Analyst Lead

    15 hours ago

    Livingston, West Lothian, United Kingdom Sky Ireland Limited Full time

    Job DescriptionAs a senior business analyst, you will lead the analysis approach and delivery for projects or programme work streams from a billing perspective throughout the project lifecycle. Your responsibilities will include leading the requirements management process, delivering quality analysis artefacts, and working closely with stakeholders to ensure...

  • Senior Business Systems Analyst

    1 month ago

    Livingston, West Lothian, United Kingdom IQVIA Argentina Full time

    We are seeking a Senior Business Systems Analyst to join IQVIA's laboratory business, supporting industry-leading Clinical Trials Laboratory systems.This position is remote or hybrid, with a state-of-the-art laboratory in Edinburgh, Scotland.We hire passionate innovators who drive healthcare forward through thoughtful and inclusive collaboration.As a Senior...

  • Senior Business Systems Analyst

    1 month ago

    Livingston, West Lothian, United Kingdom IQVIA Argentina Full time

    We are seeking a Senior Business Systems Analyst to join IQVIA's laboratory business. This position is remote.We hire passionate innovators who drive healthcare forward through thoughtful and inclusive collaboration. If you want to discover a career with greater purpose, join us to help make the extraordinary possible.As a Senior Business Systems Analyst,...

  • Senior Business Analyst: Laboratory Systems Specialist

    7 days ago

    Livingston, West Lothian, United Kingdom IQVIA, Inc. Full time

    OverviewIQVIA, Inc. is a leading healthcare technology company that supports the development and delivery of innovative treatments. Our team is seeking a highly skilled Senior Business Analyst to join our laboratory business, Q2 Solutions.

  • Business Analysis Manager Senior

    15 hours ago

    Livingston, West Lothian, United Kingdom Sky Ireland Limited Full time

    About the RoleWe are seeking a senior business analyst to join our Billing Delivery Change team, a team of business analysis professionals working within a world-class billing department. As a member of this team, you will be responsible for leading the analysis approach and delivery for projects or programme work streams from a billing perspective...

  • Senior Cybersecurity Analyst

    5 months ago

    Livingston, United Kingdom Plexus Full time

    Be You - Our people create our best Plexus. Ingrained in our culture of inclusion is the philosophy that each individual offers diverse perspectives, backgrounds and experiences that create great outcomes when we are united as a team.We embrace the differences of all our colleagues, celebrate diversity and welcome applications from underrepresented groups...

  • IT System Analyst

    4 weeks ago

    Livingston, West Lothian, United Kingdom IQVIA Full time

    Job Title: IT System AnalystJob SummaryWe are seeking a highly skilled IT System Analyst to join our team at IQVIA. As an IT System Analyst, you will be responsible for managing and coordinating the support and configuration of our Laboratory Information System (LIS).Key ResponsibilitiesProvide level 3 support for internal end users for LIS systems.Interact...

  • IT System Analyst

    3 weeks ago

    Livingston, West Lothian, United Kingdom IQVIA Full time

    Job Summary:We are seeking a skilled IT System Analyst to join our team at IQVIA. The ideal candidate will have a strong background in laboratory information systems and experience in providing technical support and services.Key Responsibilities:• Provide level 3 support for internal end users for LIS systems.• Interact with software vendors,...

  • Senior Financial Data Analyst

    5 days ago

    Livingston, West Lothian, United Kingdom Sky Ireland Limited Full time

    Job OverviewAs a Financial Analyst at Sky Ireland Limited, you will play a crucial role in supporting accounting and reporting services to Commercial Finance customers. You will work in a controlled environment and collaborate with outsourced partners.Your Key Responsibilities:Review key financial statements and journal postings, including profit and loss...

  • Tech Specialist Citrix

    6 months ago

    Livingston, United Kingdom EasyHiring Full time

    We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data is about building the next and the new. From broadband to broadcast, streaming to mobile, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And...

  • E2e Technical Product Owner

    6 months ago

    Livingston, United Kingdom Sky Full time

    We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services...

  • E2e Technical Product Owner

    6 months ago

    Livingston, United Kingdom Sky Full time

    We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services...

  • Technical Test Lead

    6 months ago

    Livingston, United Kingdom Sky Full time

    We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services...

  • Senior Installation Specialist

    4 days ago

    Livingston, West Lothian, United Kingdom Schindler Group Full time

    We are seeking a skilled Senior Installation Specialist to join our team at Schindler Group. This role involves the design, development, installation, maintenance, and modernization of mobility systems in over 100 countries.Key Responsibilities:Design and develop innovative solutions for elevator installation projects.Maintain and upgrade existing mobility...

  • Billing Operations Team Leader

    5 months ago

    Livingston, United Kingdom Sky Full time

    Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Billing Operations is a multifaceted department where not only do we look after the billing and...