Customer Service
4 weeks ago
Take on a new role, where you’ll have the chance to work with a collaborative and supportive team We’ll look to you to support with the promotion and delivery of lending to customers, as you maintain the highest standards of service throughout the process This is an opportunity for you to progress your career, as we’ll take a real investment in your development towards professional qualifications Your time will be split between client meetings, collaborating with colleagues in our Manchester office, minimum one day a week, or as required, with the remainder working remotely
What you'll do As a Customer Service & Operations Adviser, you’ll be working closely with relationship management teams to generate business from customers and prospective customers. Day-to-day, you’ll be helping to shape transactions and prepare, submit and manage credit applications through to their drawdown. You’ll also be supporting your customers directly through this process, liaising between them and third parties for all lending requirements.
Your responsibilities will include:
Fully implementing processes including limit renewals, lending and security documentation and new lending fulfilments Working with relationship managers to complete all required steps with credit, including instructing valuations, security and credit documentation Providing support to relationship managers in achieving income growth from existing and new customers
The skills you'll need We’re looking for someone who has an understanding of credit and account opening systems and processes. In order to deliver excellent customer service, you’ll have strong communication skills and good attention to detail.
You’ll also need:
Knowledge of business lending processes and schemes The ability to build and apply product and process knowledge to your role Good planning and organisational skills The ability to perform well under pressure
What else you need to know We’re here for our customers when it’s most convenient for them so you’ll need to work flexibly.
Hours Full time – 35hrs Permanent You’ll typically be working 9am - 5pm Monday to Friday
You'll enjoy a comprehensive structured training programme, and on-going coaching and support to enhance your development and open up progression opportunities. When you're ready and have mastered your current role, we’ll help take your career to the next level.
This role is not eligible for Skilled Worker Visa sponsorship so applicants must have an alternative form of right to work in the UK.
How we'll reward you Salary: £23,940 per year (pro rata for hours worked)
You’ll join on a competitive salary of £23,940 and in addition you’ll receive a contribution to help you save for retirement. You can choose from a range of protection, healthcare or lifestyle benefits through NatWest Group Benefits, our fully flexible reward programme. You'll have a generous holiday entitlement of 33 days. (pro rata for hours worked) – you may be required to work Bank Holidays. Visit our
reward and benefits page
for more information on the benefit packages we offer.
-
Customer Service Apprenticeship
6 months ago
Manchester, United Kingdom Customer Service Apprenticeship - CareerMakers Full time**Level 2 Customer Service Practitioner Apprenticeship** **CareerMakers Recruitment** (M4 1LE) are seeking a highly motivated and customer - focused **Customer Service Practitioner** to join their team as an apprentice. In this role, you will be responsible for providing exceptional service to our customers and ensuring their satisfaction with our products...
-
Customer Services
6 months ago
Manchester, United Kingdom Wave for Parodia Full time**Customer Services** **Manchester** **Full Time | Immediate Start** Our client is on the lookout for a Customer Service Advisor in Manchester who possesses a competitive spirit, an entrepreneurial mindset, and a strong team-player mentality. This role is ideal for individuals who thrive on providing exceptional customer service and enjoy working in a...
-
Customer Service
6 months ago
Manchester, United Kingdom Ecton Software LLC Full timeJob description As Customer Service Representative, you will provide a “Gold Standard” level of customer service to the field sales function and customers from start to finish. You will become an expert in your specific field in order to be able to help deliver to the customer. Key duties of the Customer Service Representative; Primary liaison between...
-
Customer Service
5 months ago
Manchester, United Kingdom Aura Full time**Customer Service Representative** **Duties**: - Provide exceptional customer service to customers face to face - Answer customer inquiries and resolve issues in a timely and professional manner - Assist customers with product information, pricing, and sales processing - Handle customer complaints and provide appropriate solutions - Maintain accurate...
-
Customer Service
6 months ago
Manchester, United Kingdom envision ltd Full timeJoin Envision Ltd. as a Customer Service Advisor in Manchester! **Position**: Customer Service Advisor **Location**: Manchester, United Kingdom **Pay**: Competitive Rates of Pay + Uncapped Bonus and Commission Opportunities **Hours**: Full Time Monday to Friday **Key Benefits**: - Competitive pay (up to national living wage) with unlimited bonus...
-
Customer Service
5 months ago
Manchester, United Kingdom Sphynx Marketing Ltd Full timeResponsibilities: - Engage with customers to promote and represent the brand - Provide exceptional customer service and address customer inquiries - Educate customers about the brand's products or services - Assist in setting up and organizing promotional events or campaigns - Distribute promotional materials and samples to potential customers - Collect...
-
Customer Service
5 months ago
Manchester, United Kingdom The Best Connection Employment Group Full time**Title: Customer Service / Administration Assistant** The Best Connection Group - Manchester are currently recruiting a Customer Services Assistant to work at our client based in Manchester, Trafford park. **Hours** - Monday to Friday - 8.00am-17.30pm - 1-hour lunch break **Rate** - £10.87 **Primary purpose of role** - Handling inbound B2B calls...
-
Customer Service
6 months ago
Manchester, United Kingdom The Pilot Group Full time**The Pilot Group - Customer Service** ESL connects the demand and supply of industrial electrical components. As the world shifts to a more electric future, ESL helps customers procure their needs in this space by thinking and operating differently. The company joins supply chains together in a simple and easy-to-deliver way. ESL sources requirements...
-
Manchester, United Kingdom Customer Care Co Full timeJob Title: Results-Driven Light Commercial Vehicle Sales SpecialistAbout the Role:We are seeking a highly motivated and results-driven individual to join our team as a Light Commercial Vehicle Sales Specialist. In this role, you will be responsible for identifying new business opportunities, building strong relationships with customers, and achieving sales...
-
Customer Service
5 months ago
Manchester, United Kingdom The Pilot Group Full time**The Pilot Group - Customer Service** ESL connects the demand and supply of industrial electrical components. As the world shifts to a more electric future, ESL helps customers procure their needs in this space by thinking and operating differently. The company joins supply chains together in a simple and easy-to-deliver way. ESL sources requirements...
-
Customer Service
6 months ago
Manchester, United Kingdom The Pilot Group Full time**The Pilot Group -Customer Service** ESL connects the demand and supply of industrial electrical components. As the world shifts to a more electric future, ESL helps customers procure their needs in this space by thinking and operating differently. The company joins supply chains together in a simple and easy-to-deliver way. ESL sources requirements...
-
Customer Service
5 months ago
Manchester, United Kingdom The Best Connection Employment Group Full time**Title: Customer Service / Administration Assistant** The Best Connection Group - Manchester are currently recruiting a Customer Services Assistant to work at our client based in Manchester, Trafford park. **Hours** - Monday to Friday - 8.00am-17.30pm - 1-hour lunch break **Rate** - £10.87 **Primary purpose of role** - Handling inbound B2B calls...
-
Customer Service
6 months ago
Manchester, United Kingdom POOLE CAP STORE LIMITED Full time'''Duties''' - Answer customer inquiries and resolve issues in a timely and professional manner - Upsell products and services to customers when appropriate - Maintain accurate and detailed customer records through data entry - Analyze customer feedback and provide suggestions for improvement - Communicate effectively with customers to ensure a positive...
-
Customer Service
6 months ago
Manchester, United Kingdom Zuto Full time**Customer Service Sales Representative** **Salary**: £22,600 basic, + £28k OTE **Location**: - Manchester City Centre **What we are offering you**: - £22,600 basic, + £28k OTE based on pace and accuracy - 28 days holidays inclusive of bank holidays, plus an extra day off for your birthday - Award dinners, regular social events, and team nights out...
-
Customer Service
2 months ago
Manchester, United Kingdom CV-Library Full timeRole Overview: Join the Coop Group in Manchester as a Customer Service Advisor and become an integral part of their dynamic team in central Manchester. In this role, you will provide invaluable customer support across Coop's Membership & Ecommerce/Food departments. While comprehensive training will be provided, a solid understanding of IT systems and...
-
Customer Service
3 days ago
Manchester, United Kingdom CV-Library Full timeCustomer Service Advisor - Join a Leading Motor Insurance Company Salary: £13.68 per hour | Hours: Monday to Friday, 9:00 AM - 5:00 PM or 10:00 AM - 6:00 PM Are you passionate about customer service and ready to take the next step in your career? This exciting opportunity is with a well-established and innovative motor insurance company that values...
-
Customer Service
1 day ago
Manchester, United Kingdom Search Full timeCustomer Service Advisor - Join a Leading Motor Insurance Company Salary: £13.68 per hour | Hours: Monday to Friday, 9:00 AM - 5:00 PM or 10:00 AM - 6:00 PM Are you passionate about customer service and ready to take the next step in your career?This exciting opportunity is with a well-established and innovative motor insurance company that values excellent...
-
Customer Service
1 day ago
Manchester, United Kingdom Rullion Limited Full timeJob Title: Customer Service Advisor Duration: Christmas period until end of January 2025 Job Type: Temporary Contract Location: Manchester City Centre (Office-Based) Pay Rate: £12.00 per hour Start Date: 9th Decemeber 2024 Background Checks: DBS and Basic Credit Check Required Role Overview: Join the Coop Group in Manchester as a Customer Service...
-
Customer Service
4 days ago
Manchester, United Kingdom CV-Library Full timeJob Title: Customer Service Advisor Duration: Christmas period until end of January 2025 Job Type: Temporary Contract Location: Manchester City Centre (Office-Based) Pay Rate: £12.00 per hour Start Date: 9th Decemeber 2024 Background Checks: DBS and Basic Credit Check Required Role Overview: Join the Coop Group in Manchester as a Customer...
-
Temporary Customer Service Assistant 32 Hours
6 months ago
Manchester, United Kingdom THE KAY GROUP - Irlam Gateway Service Station, Manchester Full timeCustomer Service Assistant 32 hours per week, 4 x 8 hour shifts, 7am-3pm and 3pm-11pm. Hours are a mix of shifts over a 7 day week. As Industry award winners for customer service, design and innovation, at the Kay Group we recognise the importance of our staff and customers alike. We want you to enjoy your work and share our passion for providing a first...