Service Manager

5 days ago


Ellesmere Port Town, United Kingdom CV-Library Full time

Service Manager - £32k – Ellesmere Port

Job Title: Service Manager
Location: Ellesmere Port
Shifts: Full-time (37.5 hours per week, varied hours from Monday to Sunday)
Salary: £32,000 per annum

Benefits:
• Enhanced Sickness Pay Scheme
• Additional holiday days based on length of service
• Subject to qualifying period & eligibility

About You
You are a natural leader who can inspire and organize your team to reach their full potential. Warm, approachable, passionate, kind, and resilient—these are the values we cherish and see as essential in delivering the best care. With your leadership, you will motivate your team to embody these values, creating an environment where everyone can thrive.
You have experience in care, particularly with individuals who have learning disabilities or mental health conditions, and are ready to lead a dedicated team to provide exceptional care. You’re committed to developing the service, driving continuous improvements, and providing coaching and support to your team.

About Us
We are dedicated to supporting individuals to thrive in a place they call home. As one of the largest providers of adult social care, we have over 4,000 employees supporting 1,300 people. Our approach is centered on collaboration, with co-production at the heart of what we do. We work with the people we support to plan and design activities, ensuring we create meaningful and positive experiences together.
Proudly named one of the best places to work in The Sunday Times Best Places to Work 2024, we are on a mission to deliver the highest quality of care, providing genuine support that helps people set and achieve their goals.

Role Overview
You will report directly to the Area Manager and take responsibility for ensuring the consistent delivery of high-quality care across the homes you oversee. You will support adults with a variety of needs, including learning disabilities and autism, empowering them to live fulfilled and ambitious lives in a safe, responsive, and effective environment.

Key responsibilities include:
• Leading a team to ensure the highest standards of care, in line with regulatory frameworks (e.g., CQC, Care Standards Act 2000).
• Upholding and promoting our values in all aspects of care delivery.
• Managing the day-to-day operations of your service, including resource management and ensuring budget and performance goals are met.
• Ensuring all care is provided in a way that respects individuals’ rights and promotes their independence.

You will also embrace the principles of our leadership charter, taking responsibility for resources, managing change, and positively engaging with stakeholders to deliver outstanding results.

Essential Skills & Experience:
• Proven experience in a managerial role within social care.
• Good general education and confident IT skills.
• Knowledge of the regulatory frameworks for service provision, including CQC and Health and Social Care Act.
• Required training qualifications (e.g., fire safety, first aid, food hygiene, manual handling).
• Clear Police Check and check against the ISA List (if applicable).
• Ability to perform spot checks at various times, including evenings and weekends.
• RQF Level 3 or above in Health and Social Care.

Desirable Skills & Experience:
• RQF Level 5 in Social Care (or a commitment to achieve this within a specified timeframe).
• Experience in creating rotas and managing commissioned hours.
• Knowledge of Positive Behaviour Support (PBS).
• A valid driver’s license or access to reliable transport for travel between locations.

What We Offer:
We go above and beyond to support our colleagues, offering a comprehensive reward package:
• 25 days of annual leave + bank holidays
• Pension scheme
• Paid birthday leave after one year of service
• £300 referral bonus
• Colleague Lotto with opportunities to win great prizes
• Discounts on high street, supermarket, gym memberships, and more through our Blue Light and other discount programs
• Salary Finance scheme to help with savings and loans

Wellbeing & Development:
• Free wellbeing app and practical advice on various life matters.
• Career development opportunities with specialist training in Autism, Dementia, and Mental Health.
• Career pathways, apprenticeships, and support for professional memberships.

Why Work with Us?
• A vibrant and supportive team culture.
• The chance to make a real difference in people's lives every day.
• A rewarding career with growth opportunities in a large, well-established organization.
• We build lasting relationships with the people we support, creating an environment that feels like home.

Overall, you will be a self-driven individual who is passionate about what you do and the people you care for. If you want to work for a company who shares your values and you are interested in applying for this fantastic opportunity, then this is the role for you

Please contact Rory at Amber Mace for more information, then please do not hesitate to get in touch on (phone number removed) or alternatively email an up to date CV to (url removed)



  • Ellesmere Port, Cheshire, United Kingdom Service Care Solutions Full time

    Housing Officer£26,250 per annumPermanent, Full-timeWe are seeking an experienced professional to join our team as a Housing Officer in Chester. As a key member of the team, you will ensure a high standard of accommodation and compliance with the Asylum Accommodation and Support Services Contract (AASC). Your focus will be on the safety and well-being of...


  • Ellesmere Port, Cheshire, United Kingdom Service Care Solutions Full time

    Housing OfficerJob Description:We are seeking a dedicated and experienced professional to join our team as a Housing Officer in Chester. As a key member of our housing support team, you will be responsible for ensuring a high standard of accommodation and compliance with the Asylum Accommodation and Support Services Contract (AASC). Your focus will be on the...


  • Ellesmere Port Town, United Kingdom Service Care Solutions Full time

    About Our Team">We are seeking a skilled Housing Officer to join our team in Ellesmere Port and Cheshire, providing essential support to asylum seekers.">The Key Responsibilities">">Ensure a high standard of accommodation through regular property inspections and maintenance.">Manage property withdrawals and onboarding processes according to established...


  • Ellesmere Port, Cheshire, United Kingdom Service Care Solutions Full time

    Housing Services CoordinationAs a Housing Officer at Service Care Solutions in Chester, you will play a crucial role in ensuring the safety and well-being of vulnerable individuals across Chester and Ellesmere Port. Your duties will include conducting monthly property inspections, overseeing property management processes, and managing customer...


  • Ellesmere Port, Cheshire, United Kingdom Service Care Solutions Full time

    Housing Support SpecialistJob Summary:We are seeking a skilled and experienced Housing Officer to join our team in Chester. As a key member of our housing support team, you will be responsible for providing high-quality housing support services to vulnerable asylum seekers.Key Responsibilities:Property Safety: Ensure properties meet the required safety and...

  • SEN Caseworker

    1 week ago


    Ellesmere Port Town, United Kingdom Service Care Solutions Full time

    Service Care Solutions are looking for a SEN Caseworker to work within the Cheshire East Council on a 3-month contract. Location: Ellesmere Port (1 day per week, 4 days remote). Pay: £16.25 per hour umb ltd Job role/responsibilities: Support the Senior Management Team in providing advice to Head Teachers, Parents/ Carers and other managers for the...

  • Housing Officer

    4 weeks ago


    Ellesmere Port Town, United Kingdom Service Care Solutions Full time

    Housing Officer Chester / Cheshire £26,250 per annum Permanent Full time We are seeking a dedicated and experienced Housing Officer to join a team supporting vulnerable asylum seekers in Chester. As a Housing Officer, you will ensure a high standard of accommodation and compliance with the Asylum Accommodation and Support Services Contract (AASC),...

  • Housing Officer

    4 weeks ago


    Ellesmere Port Town, United Kingdom Service Care Solutions Full time

    Housing Officer Ellesmere Port / Cheshire £26,250 per annum Permanent Full time We are seeking a dedicated and experienced Housing Officer to join a team supporting vulnerable asylum seekers across Ellesemere Port and Cheshire. As a Housing Officer, you will ensure a high standard of accommodation and compliance with the Asylum Accommodation and...


  • Ellesmere Port, Cheshire, United Kingdom Service Care Solutions Ltd Full time

    We are seeking an Accommodation Manager Assistant to join our team at Service Care Solutions Ltd. As a key member of our housing support team, you will be responsible for managing the day-to-day activities related to housing services for vulnerable asylum seekers in Chester and Ellesmere Port.Conduct routine property inspections to ensure they meet our high...

  • Service Manager

    3 weeks ago


    Ellesmere Port, United Kingdom Domus Recruitment Full time

    Domus are on the lookout for an experienced manager within the Health and Social Care sector to join a national Charity in Ellesmere Port, as a Service Manager.Based in Ellesmere Port you will be responsible for the delivery of high quality and person-centred support to adults with Learning Disabilities, Learning Disability and Autism in a supported living...

  • Payroll Administrator

    7 months ago


    Ellesmere Port, United Kingdom Service Care Full time

    I am currently recruiting on behalf of a local authority for a Payroll Administrator in Cheshire (Hybrid) to assist with payroll administration for all employees, schools and Council Businesses including managing and checking payroll data as and when received, dealing with payroll expenses and claims and responding to payroll and contractual queries.. **The...


  • Ellesmere Port, Cheshire, United Kingdom Travail Employment Group Full time

    Job Summary:We are seeking a skilled Service Operations Manager to join our team at Travail Employment Group. This role will be responsible for providing exceptional customer service and administrative support to our clients.About the Role:The ideal candidate will have strong IT skills, excellent administration abilities, and a manufacturing or service...


  • Ellesmere Port, Cheshire, United Kingdom Land Rover Full time

    Porsche Centre Chester is seeking a highly skilled Service Operations Manager to oversee the reception department and ensure excellent customer service.This role requires someone with experience in managing teams, mentoring staff, and driving customer satisfaction. The ideal candidate will be passionate about delivering exceptional levels of service and have...


  • Ellesmere Port, Cheshire, United Kingdom Compass Associates Full time

    Job SummaryWe are seeking a highly skilled and experienced Pharmacist to lead our Ellesmere Port pharmacy team. As Pharmacy Service Manager, you will be responsible for delivering high-quality patient care, managing daily operations, and driving business growth.About the RoleThis is an exciting opportunity for a qualified Pharmacist with a valid GPhC...


  • Ellesmere Port Town, United Kingdom Service Care Solutions Full time

    Job Summary">We are looking for a Property Compliance Officer to join our team, ensuring a safe and compliant environment for asylum seekers in Cheshire and Ellesmere Port.">The Main Responsibilities">">Regularly inspect properties to guarantee compliance and safety.">Co-ordinate property additions and removals based on operational procedures.">Prioritize...


  • Ellesmere Port, Cheshire, United Kingdom Compass Associates Full time

    Job DescriptionWe are seeking a skilled Healthcare Services Manager to join our team.In this role, you will be responsible for delivering pharmacy services to a diverse range of customers, providing expert advice and medication guidance to patients, and overseeing the daily operations of the pharmacy.The successful candidate will have strong communication...


  • Ellesmere Port, Cheshire, United Kingdom TRIGO Specialist Resourcing Full time

    Job DescriptionWe are seeking a Quality Services Manager to join our team at TRIGO Specialist Resourcing. This is a full-time position that will be responsible for ensuring quality services and maintaining customer satisfaction through leadership, training, and motivation of team members.Key ResponsibilitiesCommunicate project changes effectively.Make...


  • Ellesmere Port, Cheshire, United Kingdom Land Rover Full time

    Porsche Centre Chester is seeking an experienced Service Department Manager to oversee the customer service department.This role requires someone with a proven track record in delivering excellent levels of customer service, mentoring and coaching the Service Advisor Team, and being proactive in anticipating client needs.The ideal candidate will have a...


  • Ellesmere Port, Cheshire, United Kingdom Asda Stores Ltd Full time

    At Asda Stores Ltd, we are seeking an exceptional Pharmacy Service Manager to join our dynamic team. This is a fantastic opportunity to lead and develop a high-performing pharmacy team, delivering excellent patient experience and achieving exceptional levels of patient safety.Salary:The estimated salary for this role is £60,000 - £80,000 per annum,...

  • Sen Caseworker

    7 days ago


    Ellesmere Port, United Kingdom Service Care Solutions Full time

    Service Care Solutions are looking for a SEN Caseworker to work within the Cheshire East Council on a 3-month contract.Location: Ellesmere Port (1 day per week, 4 days remote).Pay: £16.25 per hour umb ltd Job role/responsibilities: Support the Senior Management Team in providing advice to Head Teachers, Parents/ Carers and other managers for the...