German Speaking Customer Service Executive

5 days ago

New Manchester, United Kingdom CV-Library Full time

German Speaking Customer Service Representative- Manchester (M29) up to £28k Permanent

Axon Moore is excited to announce an opportunity to join our clients dynamic and established team as a German Speaking Customer Service Executive

I am seeking a dedicated and personable Customer Service Representative to join our client’s team. The ideal candidate will be responsible for providing exceptional service to customers, addressing their enquiries, and resolving any issues they may face, please note you must be German Speaking.

This role requires excellent communication skills, a positive attitude, and the ability to handle a high volume of interactions efficiently and effectively.

More about the role and responsibilities:

Customer Interaction: Respond to customer inquiries via phone, email, chat, or in person, ensuring a timely and accurate resolution.
Problem Solving: Identify customer issues and provide appropriate solutions, escalating complex problems to higher-level support when necessary.
Product Knowledge: Maintain a thorough understanding of our products and services to provide accurate information and guidance to customers.
Documentation: Accurately record customer interactions and maintain detailed records of inquiries, comments, and complaints.
Follow-up: Conduct follow-up communication with customers to ensure their issues are resolved and their satisfaction is achieved.
Feedback Collection: Gather and report customer feedback to help improve our products and services.
 Key skills required:-

Team Collaboration: Work closely with other departments to resolve issues and improve customer service processes.
Experience: Previous experience in customer service or a related role preferred.
Communication Skills: Excellent verbal and written communication skills.
Problem-Solving Skills: Strong analytical and problem-solving abilities.
Technical Skills: Proficiency in using customer service software, CRM systems, and basic computer applications (e.g., MS Office).
Interpersonal Skills: Ability to remain calm and empathetic when handling customer complaints and issues.
Time Management: Strong organizational skills and ability to multitask in a fast-paced environment.
 
Salary: up to£28K

This position offers significant room for professional development and growth for the right candidate.

Employment Type: Full-time Monday to Fiday

Benefits: Company pension plan

Holidays: 25 days plus bank holidays

Work Schedule:  36.5 hours per week, 8.30 until 5 Monday to Thursday then 8.30 to 4 on Fridays. Lunch is an hour.

Location: On-site

Apply now for a rewarding career opportunity in a thriving industry.

Interested? Please reply to this advert with your CV attached and I'll be in touch if you're short listed.

(phone number removed)

  • German Speaking Customer Service Executive

    4 days ago

    New Manchester, United Kingdom Axon Moore Full time

    German Speaking Customer Service Representative- Manchester (M29) up to £28k Permanent Axon Moore is excited to announce an opportunity to join our clients dynamic and established team as a German Speaking Customer Service Executive I am seeking a dedicated and personable Customer Service Representative to join our client’s team. The ideal candidate...

  • German Speaking Customer Service Advisor

    4 weeks ago

    Manchester, United Kingdom CV-Library Full time

    GERMAN SPEAKING CUSTOMER SERVICE ADVISOR / MANCHESTER / HYBRID / £25,000 PLUS BENEFITS Are you a fluent German Speaker, on the lookout for an exciting new challenge? ~If so, this German Speaking Customer Service Advisor role could be perfect for you. WEX Inc. is a leading provider of business to business physical, digital and virtual card payment...

  • German Speaking Customer Service Advisor

    3 weeks ago

    Manchester, United Kingdom WEX Europe Full time

    GERMAN SPEAKING CUSTOMER SERVICE ADVISOR / MANCHESTER / HYBRID / £25,000 PLUS BENEFITS Are you a fluent German Speaker, on the lookout for an exciting new challenge? ~If so, this German Speaking Customer Service Advisor role could be perfect for you.WEX Inc. is a leading provider of business to business physical, digital and virtual card payment...

  • German Speaking Customer Service Advisor

    2 weeks ago

    Manchester, United Kingdom Wex Europe Full time

    GERMAN SPEAKING CUSTOMER SERVICE ADVISOR / MANCHESTER / HYBRID / £25,000 PLUS BENEFITS Are you a fluent German Speaker, on the lookout for an exciting new challenge? ~If so, this German Speaking Customer Service Advisor role could be perfect for you.WEX Inc. is a leading provider of business to business physical, digital and virtual card payment...

  • German Speaking Customer Service Advisor

    2 weeks ago

    Manchester, United Kingdom Wex Europe Full time

    GERMAN SPEAKING CUSTOMER SERVICE ADVISOR / MANCHESTER / HYBRID / £25,000 PLUS BENEFITS Are you a fluent German Speaker, on the lookout for an exciting new challenge? ~If so, this German Speaking Customer Service Advisor role could be perfect for you. WEX Inc. is a leading provider of business to business physical, digital and virtual card payment...

  • German Speaking Customer Service Advisor

    2 weeks ago

    Manchester, United Kingdom Wex Europe Full time

    GERMAN SPEAKING CUSTOMER SERVICE ADVISOR / MANCHESTER / HYBRID / £25,000 PLUS BENEFITS Are you a fluent German Speaker, on the lookout for an exciting new challenge? ~If so, this German Speaking Customer Service Advisor role could be perfect for you.WEX Inc. is a leading provider of business to business physical, digital and virtual card payment...

  • German Speaking Customer Service Advisor

    4 weeks ago

    Manchester, United Kingdom Wex Europe Full time

    GERMAN SPEAKING CUSTOMER SERVICE ADVISOR / MANCHESTER / HYBRID / £25,000 PLUS BENEFITS Are you a fluent German Speaker, on the lookout for an exciting new challenge? ~If so, this German Speaking Customer Service Advisor role could be perfect for you.WEX Inc. is a leading provider of business to business physical, digital and virtual card payment...

  • German Speaking Customer Service Advisor

    1 week ago

    Manchester, United Kingdom Wex Europe Full time

    GERMAN SPEAKING CUSTOMER SERVICE ADVISOR / MANCHESTER / HYBRID / £25,000 PLUS BENEFITS Are you a fluent German Speaker, on the lookout for an exciting new challenge?~If so, this German Speaking Customer Service Advisor role could be perfect for you.WEX Inc. is a leading provider of business to business physical, digital and virtual card payment...

  • Sales Executive

    2 months ago

    Manchester, United Kingdom CV-Library Full time

    Advancing People Multilingual - Recruitment Specialists are now recruiting for a German Speaking Sales Executive to join a global US Owned Publications company. This is a fantastic opportunity to join an innovative company, who are based in Manchester City Centre Key Responsibilities: Development new business opportunities within the German speaking...

  • German speaking Customer Service Representative

    2 months ago

    Manchester, United Kingdom Language Matters Recruitment Consultants Ltd Full time

    Are you a German speaker living in Manchester and looking for a new role using your Customer Service skills? Our client, an organisation that is active in the legal service industry, is looking for a German speaking Customer Service Representative to join them in their Manchester office due to the expansion of their team. In this role you will be providing...

  • German speaking Customer Service Representative

    3 months ago

    Manchester, United Kingdom CV-Library Full time

    Are you a German speaker living in Manchester and looking for a new role using your Customer Service skills? Our client, an organisation that is active in the legal service industry, is looking for a German speaking Customer Service Representative to join them in their Manchester office due to the expansion of their team. In this role you will be providing...

  • German Speaking Customer Service Advisor

    4 weeks ago

    Manchester, United Kingdom Pioneering People Full time

    GERMAN SPEAKING CUSTOMER SERVICE ADVISOR / MANCHESTER / HYBRID / £25,000 PLUS BENEFITS Are you a fluent German Speaker, on the lookout for an exciting new challenge? ~If so, this German Speaking Customer Service Advisor role could be perfect for you.WEX Inc. is a leading provider of business to business physical, digital and virtual card payment...

  • German Speaking Customer Service Advisor

    4 weeks ago

    manchester, United Kingdom Wex Europe Full time

    GERMAN SPEAKING CUSTOMER SERVICE ADVISOR / MANCHESTER / HYBRID / £25,000 PLUS BENEFITS Are you a fluent German Speaker, on the lookout for an exciting new challenge? ~If so, this German Speaking Customer Service Advisor role could be perfect for you.WEX Inc. is a leading provider of business to business physical, digital and virtual card payment...

  • German Speaking Customer Service Advisor

    4 weeks ago

    Manchester, United Kingdom Wex Europe Full time €25,000

    GERMAN SPEAKING CUSTOMER SERVICE ADVISOR / MANCHESTER / HYBRID / £25,000 PLUS BENEFITS Are you a fluent German Speaker, on the lookout for an exciting new challenge? ~If so, this German Speaking Customer Service Advisor role could be perfect for you. WEX Inc. is a leading provider of business to business physical, digital and virtual card payment...

  • German Speaking Customer Service Advisor

    4 weeks ago

    Manchester, United Kingdom Pioneering People Full time

    GERMAN SPEAKING CUSTOMER SERVICE ADVISOR / MANCHESTER / HYBRID / £25,000 PLUS BENEFITS Are you a fluent German Speaker, on the lookout for an exciting new challenge? ~If so, this German Speaking Customer Service Advisor role could be perfect for you.WEX Inc. is a leading provider of business to business physical, digital and virtual card payment...

  • Customer Service Representative- German Speaking

    6 months ago

    Manchester, United Kingdom WEX Europe Ltd Full time

    **CUSTOMER SERVICE ADVISOR - GERMAN SPEAKING / MANCHESTER / HYBRID 1 DAY PER WEEK IN THE OFFICE MINIMUM/ COMPETITIVE PAY £25000 & GREAT BENEFITS** **About the Team/Role** WEX Inc. is a leading provider of business to business physical, digital and virtual card payment solutions. WEX is fleet, corporate and health payment solutions provide its customers -...

  • German Speaking Sales Executive

    2 months ago

    Manchester, United Kingdom CV-Library Full time

    German speaking Sales Executive - Manchester - City Centre - £30,000 basic OTE £45,000 1st year- Monday - Friday hours - Driving license required! Do you want a career in Sales that will allow you to earn up to £100k after 4 years in the business? BRILLIANT CAREER OPPORTUNITIES! Based in Manchester, our market-leading international...

  • German Speaking Customer Service Representative

    1 week ago

    Manchester, United Kingdom Language Matters Full time

    Are you a German speaker living in Manchester and looking for a new role using your Customer Service skills?Our client, an organisation that is active in the legal service industry, is looking for a German speaking Customer Service Representative to join them in their Manchester office due to the expansion of their team.In this role you will be providing an...

  • German and English Speaking Customer Service Advisor

    1 week ago

    Manchester, United Kingdom Language Matters Full time

    Are you a German speaker living in Manchester and looking for a new role using your Customer Service skills? Our client, an organisation that is active in the legal service industry, is looking for a German speaking Customer Service Representative to join them in their Manchester office due to the expansion of their team. In this role you will be providing...

  • German Speaking Customer Service Representative

    1 week ago

    Manchester, United Kingdom Language Matters Full time

    Are you a German speaker living in Manchester and looking for a new role using your Customer Service skills?Our client, an organisation that is active in the legal service industry, is looking for a German speaking Customer Service Representative to join them in their Manchester office due to the expansion of their team.