Claims Handler

2 months ago


Lincoln, United Kingdom CV-Library Full time

HomeLet are looking for a new Claims Handler to join their dynamic and customer-focused team. With a key focus on collaboration, where this is embraced on a daily basis to work together to deliver on our ambitious objectives, we are really proud of the culture we have and pride ourselves on internal progression.

The purpose of this role is to manage the process of claims from instruction through to finalisation and closure effectively. Providing advice and support throughout claims to agents in a timely manner and seeking advice from Legal Partners to ensure legal obligations are met and Insurer costs are minimised as far as possible. Taking a pro-active and “hands on” approach to claims handling whilst embracing Barbon’s Vision and Values.

Key Responsibilities

Claims Handling:

Adhere to all relevant policies, Standard Operating processes, regulatory and business service level agreements.
Input, assess & manage a portfolio of claims, storing the relevant documents and evidence on the corresponding systems for audit purposes.
Delivering exceptional service to all customers, primarily by telephone and also via email & post. 
Undertaking detailed fact finds, paying great attention to detail, thereby highlighting any barriers which may prevent the claim from progressing. 
Making every effort to pursue tenants and guarantors for unpaid rents where possible in a professional and empathetic manner. 
Accurately manage & calculate financial payment requisitions as part of the claim ensuring payments are made to the policy holder efficiently with relevant tracking & recording in place. 
Manage customer relationships effectively to ensure the claim progresses efficiently and maintain an accurate claim ledger. 
Escalate where appropriate any fraud indicators highlighted from fraud measures in place. 
Carry out any other tasks that may be required of you from your line manager.
 
Legal Activities:

Serve legal notices to the tenant tailored to their circumstances and in line with current legislation to regain possession of the property as efficiently as possible whilst managing and escalating any associated risks.
Collaborate with Ligation Team and In House Solicitors to ensure that the legal service provided is robust, low risk and efficient.

Qualifications:

3 GCSEs at grade C or above, including English and Maths

Knowledge/ Experience:

Administrative and customer service experience

Further information

 As well as a competitive salary we offer the following benefits -

Competitive holiday allowance with the annual option to buy additional days 
Death in Service benefit of x4 salary
Company pension scheme
Enhanced maternity and paternity leave packages
A flexible benefits package which allows you to add additional benefits to your overall package
Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more
Referral schemes 
Discounted rates on PIB products
We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more
If supporting the local community, engaging with charities and having the opportunity to ‘give something back’ interests you, you have the opportunity to take an extra day to support this with a Volunteering day.
We also offer a wide range of discounts including a kids pass – giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose
PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development
Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity
PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB’s carbon footprint.
 
We are proud of our success and growth and have been recognised for many industry awards across our business.  If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you.  PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. 
We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.

REF-(Apply online only)


  • Claims Handler

    5 months ago


    Lincoln, United Kingdom Reflect Recruitment Group Full time

    Claims Handler I am seeking a superb claims handler to join my client already successful team based on the out skirts of Lincoln, my client is established within their industry with an excellent reputation, you will be part of a highly regarded team who achieve superb results Be organised Able to multitask, dealing with several, cases at any one...

  • Claims Handler

    5 months ago


    Lincoln, United Kingdom Reflect Recruitment Group Full time

    Claims Handler I am seeking a superb claims handler to join my client already successful team based on the out skirts of Lincoln, my client is established within their industry with an excellent reputation, you will be part of a highly regarded team who achieve superb results Be organised Able to multitask, dealing with several, cases at any one...

  • Claims Handler

    2 months ago


    Lincoln, United Kingdom HomeLet Full time

    HomeLet are looking for a new Claims Handler to join their dynamic and customer-focused team. With a key focus on collaboration, where this is embraced on a daily basis to work together to deliver on our ambitious objectives, we are really proud of the culture we have and pride ourselves on internal progression.The purpose of this role is to manage the...

  • Claims Handler

    5 months ago


    Lincoln, United Kingdom Bell & Co Recruitment Full time

    A growing Insurance Brokerage in Lincoln have an opportunity for a Claims Handler, to support Commercial and some HNW clients. This is a great role with a reputable independent broker who are expanding their Claims department to assist a selection of new clients they've secured over the past 12 months. Daily Responsibilities: - You will play an important...


  • Lincoln, United Kingdom Optima Claims Ltd Full time

    Optima Claims specialises in working with commercial insurance brokers and insurance companies to help business road users get back on the road following road traffic collisions. Our employees are our most valuable asset, we ensure that they are fully prepared and supported in doing their roles to the best standard possible, with our comprehensive induction...


  • Lincoln, United Kingdom Optima Claims Ltd Full time

    Optima Claims specialises in working with commercial insurance brokers and insurance companies to help business road users get back on the road following road traffic collisions. Our employees are our most valuable asset, we ensure that they are fully prepared and supported in doing their roles to the best standard possible, with our comprehensive induction...

  • Claims Handler

    5 months ago


    Lincoln, United Kingdom HomeLet Full time

    Job Advert HomeLet are looking for a new Claims Handler to join their dynamic and customer-focused team. With a key focus on collaboration, where this is embraced on a daily basis to work together to deliver on our ambitious objectives, we are really proud of the culture we have and pride ourselves on internal progression. The purpose of this role is to...

  • Motor Claims Handler

    5 months ago


    Lincoln, United Kingdom Magna Accident Services Full time

    Magna Accident Services is a Credit Hire Company based in Ingham, approximately 13 miles from Lincoln and 10 miles from Gainsborough. We offer free onsite parking and encourage car sharing when suitable. We are a family business, and many in our team have been with us for more than 10 years. Our business has experienced recent growth and we are looking for...

  • Claims Handler

    3 weeks ago


    Lincoln, United Kingdom HomeLet Full time

    HomeLet are looking for a new Claims Handler to join their dynamic and customer-focused team. With a key focus on collaboration, where this is embraced on a daily basis to work together to deliver on our ambitious objectives, we are really proud of the culture we have and pride ourselves on internal progression.The purpose of this role is to manage the...

  • Claims Handler

    3 weeks ago


    Lincoln, United Kingdom HomeLet Full time

    HomeLet are looking for a new Claims Handler to join their dynamic and customer-focused team. With a key focus on collaboration, where this is embraced on a daily basis to work together to deliver on our ambitious objectives, we are really proud of the culture we have and pride ourselves on internal progression.The purpose of this role is to manage the...

  • Claims Handler

    1 week ago


    Lincoln, United Kingdom HomeLet Full time

    HomeLet are looking for a new Claims Handler to join their dynamic and customer-focused team. With a key focus on collaboration, where this is embraced on a daily basis to work together to deliver on our ambitious objectives, we are really proud of the culture we have and pride ourselves on internal progression. The purpose of this role is to manage the...

  • Claims Handler

    1 week ago


    Lincoln, United Kingdom HomeLet Full time

    HomeLet are looking for a new Claims Handler to join their dynamic and customer-focused team. With a key focus on collaboration, where this is embraced on a daily basis to work together to deliver on our ambitious objectives, we are really proud of the culture we have and pride ourselves on internal progression. The purpose of this role is to manage the...

  • Claims Handler

    1 week ago


    Lincoln, United Kingdom HomeLet Full time

    HomeLet are looking for a new Claims Handler to join their dynamic and customer-focused team. With a key focus on collaboration, where this is embraced on a daily basis to work together to deliver on our ambitious objectives, we are really proud of the culture we have and pride ourselves on internal progression. The purpose of this role is to manage the...


  • Lincoln, Lincolnshire, United Kingdom HomeLet Full time

    Job Title: Claims Handler 12 Month Fixed TermJob Summary:We are seeking a skilled Claims Handler to join our dynamic team at HomeLet. As a Claims Handler, you will be responsible for managing the process of claims from instruction through to finalisation and closure effectively.Key Responsibilities:Adhere to all relevant policies, Standard Operating...


  • Lincoln, United Kingdom Magna Accident Services Full time

    Magna Accident Services is a Credit Hire Company based in Ingham, approximately 13 miles from Lincoln and 10 miles from Gainsborough. We offer free onsite parking and encourage car sharing when suitable. We are a family business, and following recent growth we are looking for the right people to join us as we expand further. If you enjoy working in a...

  • Claims Handler

    4 days ago


    Lincoln, United Kingdom HomeLet Careers Full time

    HomeLet are looking for a new Claims Handler to join their dynamic and customer-focused team. With a key focus on collaboration, where this is embraced on a daily basis to work together to deliver on our ambitious objectives, we are really proud of the culture we have and pride ourselves on internal progression. The purpose of this role is to manage the...


  • Lincoln, United Kingdom HomeLet Full time

    Claims Handler Job DescriptionHomeLet is seeking a skilled Claims Handler to join their team. As a Claims Handler, you will play a crucial role in managing the claims process from instruction to finalization.Key Responsibilities:Claims Handling: Adhere to all relevant policies, Standard Operating procedures, regulatory, and business service level...

  • Claims Handler

    4 weeks ago


    Lincoln, Lincolnshire, United Kingdom HomeLet Full time

    Claims Handler Role OverviewHomeLet is seeking a skilled Claims Handler to join their team. As a Claims Handler, you will be responsible for managing the claims process from instruction to finalisation, providing advice and support to agents, and ensuring legal obligations are met.Key Responsibilities:Adhere to all relevant policies, Standard Operating...


  • Lincoln, United Kingdom HomeLet Full time

    Claims Handler RoleAt HomeLet, we're seeking a skilled Claims Handler to join our team. As a key member of our dynamic and customer-focused team, you'll play a crucial role in managing claims from instruction through to finalisation and closure. Your expertise will be essential in providing advice and support throughout the claims process, ensuring seamless...


  • Lincoln, Lincolnshire, United Kingdom HomeLet Full time

    Claims Handler Opportunity at HomeLetWe are seeking a skilled Claims Handler to collaborate with our dynamic team at HomeLet. As a key member, you will play a crucial role in managing claims from instruction through to resolution, ensuring seamless delivery of our objectives.Key Responsibilities:Manage claims from instruction to resolution, ensuring timely...