Sales Administrator

2 months ago

Chelmsley Wood, United Kingdom CV-Library Full time

Job Title: Sales Administrator

Location: Birmingham B37

Company: A Leading Steel Engineering Company Serving the Offshore Oil and Gas Industry

Job Summary:

We are seeking a motivated and detail-oriented Sales Administrator to join our dynamic team. The ideal candidate will support the sales department in managing customer accounts, processing orders, and ensuring the smooth flow of communication between clients and internal teams. This role is critical in enhancing customer satisfaction and contributing to the overall success of our sales efforts in the offshore oil and gas sector. The position could develop into a more project management or commercially focused role through time, dependent on the candidate.

Key Responsibilities:

1. Order Management:

• Process sales orders and quotations accurately and promptly.

• Track order status and communicate updates to clients.

• Coordinate with production and logistics teams to ensure timely delivery.

2. Customer Support:

• Serve as the primary point of contact for clients, addressing inquiries and resolving issues.

• Maintain and update customer records in the CRM system.

• Assist in managing client relationships and enhancing customer satisfaction.

3. Sales Reporting:

• Prepare sales reports and forecasts for management review.

• Analyze sales data to identify trends and opportunities for growth.

• Monitor key performance indicators (KPIs) related to sales performance.

4. Administrative Duties:

• Support the sales team with administrative tasks, including scheduling meetings and preparing presentation materials.

• Maintain organized files and documentation related to sales activities.

• Assist in the development and distribution of marketing materials as needed.

5. Collaboration:

• Work closely with engineering and project management teams to ensure alignment on project specifications and timelines.

• Collaborate with finance to manage invoicing and payment processes.

6. Market Research:

• Conduct market research to identify potential clients and industry trends.

• Support the identification and pursuit of new business opportunities within the offshore oil and gas industry.

Qualifications:

• Education: Bachelor’s degree in Business Administration, Sales, Marketing, or a related field preferred.

• Experience: Minimum of 2 years of experience in a sales administration or support role, preferably within the engineering, manufacturing, or oil and gas sectors.

• Skills:

• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and CRM software.

• Strong analytical and problem-solving abilities.

• Excellent communication and interpersonal skills.

• Detail-oriented with strong organizational skills.

Working Conditions:

• Full-time position with a typical office environment.

• Occasional travel may be required for client meetings or industry events.

Benefits:

• Competitive salary and performance-based bonuses.

• Comprehensive health benefits.

• Opportunities for professional development and career growth.

Application Process:

Interested candidates should submit their resume and a cover letter outlining their qualifications and experience relevant to the position

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