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Customer Service Administrator

2 months ago

Elstree, United Kingdom CV-Library Full time

We are recruiting for an experienced Customer Service Administrator to join our successful client based in Elstree.

You will be joining an office of supportive, upbeat and hard-working colleagues, where you will take on extra responsibility as you grow and develop within the role.

This role is based in the office Monday to Friday, 9am-5:30pm

What’s in it for you?

· Salary: £28k-£30k

· 28 days holiday (including bank holidays)

· Free onsite parking

· Pension

· Supportive training programme

· A welcoming, friendly team

Key responsibilities:

· Supporting the sales team with providing quotes and answering general queries

· Handling customer enquiries efficiently and professionally, via email and phone calls

· Maintain accurate records of sales activities and customer interactions

· Liaising with wholesalers and main contacts within the industry

· Coordinating with various departments to ensure timely delivery of products and services

· Preparing sales reports

· Supply chain planning

· Identifying new leads

· Processing orders

What the client are looking for:

· Minimum 1-2 years’ previous customer service administration experience within an office environment

· Confident and proficient in using Microsoft Office and CRM software

· Highly motivated with a positive, ‘can-do’ and flexible attitude

· Great timekeeping and organised approach

· Team player but also able to work independently on your own initiative

· You must be a driver due to the location

Red Door Recruitment is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website.

Please note due to the number of applications we often receive; only shortlisted applicants will be contacted