Customer & Logistics Coordinator

2 weeks ago

Caterham, United Kingdom CV-Library Full time

Job Summary:

We are seeking a detail-oriented and proactive Customer & Logistics Coordinator to join our dynamic team. This role is crucial for managing the end-to-end process of customer orders, ensuring smooth communication with our UK warehouse and international branches, and supporting the sales team. You will be responsible for processing customer orders, checking stock levels, organizing despatches, and maintaining a high level of communication across different teams. Additionally, you will support the preparation of the PSI (Projected Sales and Inventory) report and place orders with our in-house factories to ensure timely and accurate product fulfilment.

Key Responsibilities:

Order Processing & Stock Management:

* Process incoming customer orders efficiently and accurately using our internal systems.

* Liaise with the sales team to confirm order details, special requirements, and delivery schedules.

* Check stock availability and monitor inventory levels to ensure orders can be fulfilled in a timely manner.

* Coordinate stock replenishment and escalate any stock shortages or potential delays.

Coordination with Warehouse & Dispatch:

* Communicate daily with the UK warehouse to ensure orders are picked, packed, and dispatched according to customer requirements.

* Track the status of all despatches and resolve any logistical issues or discrepancies.

* Prepare and issue dispatch notes, shipping documents, and tracking information to customers.

Communication with International Branches:

* Act as a liaison between our UK warehouse, international branches, and customers to coordinate orders, stock levels, and shipping details.

* Maintain clear and timely communication across global teams to resolve any issues or delays.

PSI Report Preparation:

* Collaborate with the sales team to gather sales and inventory data and prepare the monthly PSI (Projected Sales and Inventory) report.

* Analyze trends in order volume, stock levels, and sales projections to provide insights and recommendations for inventory management.

Placing Orders with Factories:

* Work closely with the sales and production teams to place regular orders for manufacturing based on customer demand, PSI reports, and sales forecasts.

* Ensure timely and accurate order placement to meet customer deadlines and optimize inventory turnover.

Customer Service & Issue Resolution:

* Handle customer queries related to order status, product availability, and delivery.

* Resolve any order-related issues, including product shortages, damages, or shipment delays, while maintaining a high level of customer satisfaction.

Skills & Qualifications:

Essential:

* Previous experience in order processing, logistics, or supply chain management.

* Strong communication skills with the ability to work collaboratively with internal and external teams.

* Proficient in Microsoft Office Suite (Excel, Word, etc.) and familiarity with ERP or order management systems.

* Strong attention to detail and problem-solving skills.

* Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.

* Good organizational and time management skills.

Desirable:

* Experience working in an international or multi-site environment.

* Knowledge of inventory management and dispatch processes.

* Experience with PSI (Projected Sales and Inventory) reporting.

* Familiarity with warehouse operations and shipping logistics

  • Customer & Logistics Coordinator

    2 days ago

    Caterham, United Kingdom Parker Jones Group Ltd Full time

    Job Summary:We are seeking a detail-oriented and proactive Customer & Logistics Coordinator to join our dynamic team. This role is crucial for managing the end-to-end process of customer orders, ensuring smooth communication with our UK warehouse and international branches, and supporting the sales team. You will be responsible for processing customer...

  • Customer Care Coordinator

    5 months ago

    Caterham, United Kingdom Croudace Homes Group Full time

    Job Advert **Customer Care Administrator** Caterham, Surrey **Who are Croudace?** A family-owned business who are committed to building high-quality homes backed up with first-class customer service. Our strength lies in the care and attention given to all our design, specification of fixtures and fittings and a high-quality finish. **Things you may not...

  • Technical Coordinator

    5 months ago

    Caterham, United Kingdom Vistry Group PLC Full time

    Role Overview: **In a Nutshell** We have an exciting opportunity for a Technical Coordinator to join our team within Vistry South East at our Caterham office. As our Technical Coordinator you will be responsible for coordinating key information, engineering and working drawing packages to enable any given residential development to be built as intended and...

  • Technical Coordinator

    5 months ago

    Caterham, United Kingdom Vistry Group PLC Full time

    Role Overview: **In a Nutshell** We have an exciting opportunity for a Technical Coordinator to join our team within Vistry South East at our Caterham office. As our Technical Coordinator you will be responsible for coordinating key information, engineering and working drawing packages to enable any given residential development to be built as intended and...

  • Technical Coordinator

    4 weeks ago

    Caterham, Surrey, United Kingdom Vistry Group Full time

    Technical Coordinator Job DescriptionWe are seeking a highly skilled Technical Coordinator to join our team at Vistry Group. As a Technical Coordinator, you will play a crucial role in the control of the complete design process, managing consultants, liaising with statutory and local authorities, and coordinating with internal and external stakeholders.Key...

  • Sales Progression Coordinator

    1 week ago

    Caterham, Surrey, United Kingdom Vistry Group Full time

    We are seeking a skilled Sales Progression Coordinator to join our team at Vistry Group.The successful candidate will be responsible for progressing reservations to exchange and legal completion within agreed timescales. This includes supporting the customer journey, effecting timely exchanges through regular communications with solicitors, mortgage brokers,...

  • Residential Operations Coordinator

    1 day ago

    Caterham, Surrey, United Kingdom Churchill Estates Management Ltd Full time

    About the RoleChurchill Estates Management Ltd are seeking a highly skilled and experienced individual to join our retirement development as a Lod...We offer an exciting opportunity for someone who loves working with people, coupled with a background in administration and customer service.The successful candidate will have excellent communication skills, be...

  • Technical Coordinator

    4 weeks ago

    Caterham, Surrey, United Kingdom Vistry Group PLC Full time

    Job OverviewEntity: Vistry Group PLCRegion: Vistry South EastDepartment: TechnicalContract Type: Permanent - Full TimeJob Location: Caterham, SurreyWe are seeking a highly skilled Technical Coordinator to join our team within Vistry South East at our office in Caterham, Surrey. As our Technical Coordinator, you will be responsible for the control of the...

  • Technical Coordinator

    3 weeks ago

    Caterham, Surrey, United Kingdom Vistry Group Full time

    Job DescriptionWe are seeking an experienced Technical Coordinator to join our team at Vistry Group. This role will be responsible for coordinating the technical aspects of our residential house building projects, ensuring that all designs and plans are accurate and compliant with relevant regulations.Key ResponsibilitiesManage multiple sites, from design...

  • Technical Coordinator

    2 months ago

    Caterham, United Kingdom CV-Library Full time

    In a Nutshell… We have a fantastic opportunity for a Technical Coordinator to join our team within Vistry South East at our office in Caterham, Surrey. As our Technical Coordinator, you will be tasked with the control of the complete design process involving the management of consultants, liaison with the relevant statutory and local authorities and...

  • Technical Coordinator

    1 month ago

    Caterham, Surrey, United Kingdom Vistry Group PLC Full time

    About the RoleWe are seeking a highly skilled and experienced Technical Coordinator to join our team at Vistry Group PLC. As a Technical Coordinator, you will play a key role in the control of the complete design process, managing consultants, liaising with statutory and local authorities, and ensuring designs comply with all necessary legislation and...

  • Technical Coordinator

    4 weeks ago

    Caterham, United Kingdom Vistry Group PLC Full time

    In a Nutshell…We have a fantastic opportunity for a Technical Coordinator to join our team within Vistry South East at our office in Caterham, Surrey. As our Technical Coordinator, you will be tasked with the control of the complete design process involving the management of consultants, liaison with the relevant statutory and local authorities and other...

  • Technical Coordinator

    2 weeks ago

    caterham, United Kingdom Vistry Group Full time

    We have a fantastic opportunity for a Technical Coordinator to join our team within Vistry South East at our office in Caterham, Surrey. As our Technical Coordinator, you will be tasked with the control of the complete design process involving the management of consultants, liaison with the relevant statutory and local authorities and other internal and...

  • Customer Service Co-ordinator

    6 months ago

    Caterham, United Kingdom Vistry Group PLC Full time

    Role Overview: **In a Nutshell** We are pleased to say, this role can accommodate agile working arrangements. **Let’s cut to the chase, what’s in it for you** - Competitive basic salary and annual bonus - Agile working possible (dependent on role) - Up to 33 days annual leave plus bank holidays - Private Healthcare - Enhanced maternity, paternity and...

  • Insurance Service Coordinator

    3 weeks ago

    Caterham, Surrey, United Kingdom Howden Group Holdings Full time

    About the RoleWe are seeking an Insurance Service Coordinator to join our team at Howden Group Holdings. In this role, you will be responsible for providing exceptional service to our clients, ensuring their insurance needs are met, and exceeding their expectations.Key ResponsibilitiesAdministrating client insurance requirements, including general enquiries,...

  • Technical Coordinator

    1 week ago

    Caterham, United Kingdom Vistry Group PLC Full time

    Technical Coordinator - Caterham, England In a Nutshell… We have a fantastic opportunity for a Technical Coordinator to join our team within Vistry South East at our office in Caterham, Surrey. As our Technical Coordinator, you will be tasked with the control of the complete design process involving the management of consultants, liaison with the relevant...

  • Veterinary Office Coordinator

    5 days ago

    Caterham, Surrey, United Kingdom CVS Group Plc Full time

    A challenging opportunity has opened for a skilled Veterinary Office Coordinator to join the CVS Group Plc team at Village Animal Hospital in Caterham.This is a full-time, permanent position working 40 hours per week across our main sites of Caterham, Smallfield, and Merstham.Ability to travel to these branches is essential. The shifts are 9 hours per day...

  • Progress and Sales Coordinator

    5 days ago

    Caterham, Surrey, United Kingdom Vistry Group Full time

    About the RoleWe are seeking a skilled Progress and Sales Coordinator to join our team at Vistry South East, based in Caterham, Surrey. The ideal candidate will have excellent communication skills and experience in sales progression.Key ResponsibilitiesUpdate Keys with all sales progress activity and maintain accurate plot records.Liaise with the Sales...

  • Office Manager

    3 weeks ago

    Caterham, United Kingdom Parker Jones Group Ltd Full time

    Job Summary:The Office Manager / Personal Assistant (PA) will play a critical role in managing daily office operations and providing administrative support to the CEO. The successfulcandidate will handle a wide range of administrative, logistical, and operational tasks to ensure efficient office management and the smooth functioning of the executive team....

  • Residential Community Coordinator

    4 weeks ago

    Caterham, Surrey, United Kingdom Churchill Estates Management Ltd Full time

    About the RoleChurchill Estates Management Ltd is seeking a highly skilled and dedicated individual to fill the position of Lodge Manager. As a key member of our team, you will be responsible for providing exceptional customer service to our Home Owners, ensuring their needs are met and exceeded.Key ResponsibilitiesManage the day-to-day operations of the...