Progress and Sales Coordinator
5 days ago
We are seeking a skilled Progress and Sales Coordinator to join our team at Vistry South East, based in Caterham, Surrey. The ideal candidate will have excellent communication skills and experience in sales progression.
Key Responsibilities- Update Keys with all sales progress activity and maintain accurate plot records.
- Liaise with the Sales Director, Sales Manager, and Marketing Manager to ensure site set up and manage Keys - Dynamics 365 Database.
- Communicate daily/weekly with the Sales Director on conveyancing issues and plot progression to achieve completions targets.
- Set up new developments with legal teams before the first sales release.
- Obtain management proposals from managing agents and establish management companies.
- E nsure contracts are issued by company solicitors within agreed timescales and with correct plans/information.
- Liaise with other Vistry departments to respond to inquiries in a timely manner.
- Produce weekly sales progression trackers for the sales team.
- Keep the sales team and customers informed of purchase updates and advise on necessary actions.
- Liaise with mortgage lenders, solicitors, estate agents, and Vistry departments to resolve issues.
- Attend weekly sales/build meetings and forecast expected exchanges, providing reasons for delays on overdue contracts.
- Report on KPIs including outstanding contracts, time taken to achieve exchange, and upcoming legal completions.
- Behave in line with Vistry's core values: Integrity, Caring, and Quality.
- Achieve GCSEs/GCEs, or equivalent, including Maths and English.
- Possess A Levels in any discipline.
- Hold relevant experience in Legal and/or Estate Agency, New Homes background.
- Excel in IT skills, particularly with CRM systems.
- Demonstrate intermediate Excel skills.
- Show ability to work under pressure, prioritize tasks, and meet deadlines.
- Have a good understanding of building regulations and legal obligations.
- Be proficient in MS Office programs, specifically Outlook, Word, and Excel, as well as Sales software e.g., COINs/Keys.
- Exhibit excellent telephone manners and email etiquette.
- Develop effective working relationships with stakeholders and colleagues.
We offer a competitive basic salary of £35,000 - £45,000 per annum, plus annual bonuses, private healthcare, enhanced maternity/paternity/adoption leave, contributory pension scheme, life assurance, share incentive schemes, employee rewards portal, and more.
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