Call Centre Agent

3 months ago


Potters Bar, United Kingdom CV-Library Full time

We are currently working on behalf of a well-established Gas and Heating Client who are currently hiring Call Centre Agents/Administrators who will be based in their Potters Bar Office.

Please note this role is on a temp to perm basis, after 12 weeks the suitable candidate will be offered a PAYE Permanent role

Role Details:

* Working Hours: Monday to Friday, 8:00 am to 5:00 pm

* Hourly Rate: £14.86 per hour (weekly pay through Umbrella for first 12 weeks)

Key Responsibilities:

* Job Scheduling

* Efficiently book and plan maintenance jobs

* General Administration

* Upload data onto the company system.

* Handle filing and scanning tasks

* Answer incoming calls and respond to emails promptly.

* Liaise with tenants to ensure they are informed about updates.

* Social Housing Interaction

* Deal with social housing tenants professionally and courteously.

Requirements:

* Experience: A minimum of 1 years in the UK’s administrative sector/Customer Service Sector.

* Organisational Skills: Exceptional organisational abilities.

* Communication: Strong verbal and written communication skills.

Interviews are being held this week and next week for a view with an immediate start date. Please contact Simona from R9 Recruitment, or apply to this advert to register your interest



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