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Technical Support Administrator

2 months ago

Paddington, United Kingdom CV-Library Full time

Technical Support Administrator - £30-35k per annum - Paddington, London

Are you an experienced Administrator within the Facilities Management Sector looking for your next opportunity?

Overview:

Monday - Friday 
Permanent position 
£30-35k per annum 
8am - 5pm 
Office based 5 days per week 
Based in Paddington, LondonFull job description

The role is quite diverse and would suit someone who is self motivated and forward thinking.

Principal responsibilities:

- Provide excellent phone etiquette when interacting with clients and staff members as the primary point of contact.

- Schedule appointments and meeting utilising our system, including planned, reactive and PPM tasks and develop the general operating system to benefit the business growth. 

- Prepare and submit statutory applications as required.

- Manage office and consumable purchases and general stores.

- Writing reports  and producing detailed quotations.

Requirements:

- Strong organizational skills with the ability to multitask effectively

- Excellent typing skills for data entry tasks

- Proficient in phone etiquette and customer service principles

- Familiarity with computerized scheduling systems and office software (e.g., Word, Excel)

- Previous experience in an administrative or scheduling role is very important and if it cannot be evidenced, applications will not be processed.

Proficiencies:

Incredible sense of pride and passion for what you do and a desire to help your teammates.
Must be neat, organised, energetic, and show initiative.
Support and provide expertise of the evolving Microsoft 365 suite of products, self-learning and self-training new products and services when applicable.
Experience with advanced hardware troubleshooting and the installation of core Networking equipment.Qualifications:

Relevant professional qualifications a plus
Great attitude, team player always willing to pitch in and take on new tasks
Proactive/flexible nature