Customer Service Executive

4 days ago

Eaton Socon, United Kingdom CV-Library Full time

Role: Customer Service Executive

Location: St Neots

Hours: Monday – Friday 8am – 5pm or 8.30am – 5.30pm

Salary: £24,000 - £26,000 depending on experience.

Our client is one of the UK’s leading Fleet & Mobility companies. Working within the Mobility Team, you will play a key role in helping Customers with their vehicle rental and other business mobility needs.

What will you be doing in the role?

Handling incoming calls/emails/online requests across various platforms and products
Allocate and source daily rental reservations – identify opportunities to save our Customers money;
Liaise with Supplying Partners to minimise turndowns, delays and service issues
Process Customer and Supplier invoicing with high level of accuracy
Running Customer & Supplier reports and producing a Daily Report to Management Team
What we would like from you:

Positive approach – get the best result for our Customers
Respect for Customers, Colleagues and Supplying Partners at all times
Customer service skills – listen, help, advise 
Problem solving and ‘can do’ approach
Attention to detail – meticulous, thorough and right first time mentality
Time management and ability to prioritise workloads
Excellent verbal and written communication skills
BEDFORDPERM

Thank you for your interest in this vacancy, which is being advertised by Osborne Appointments, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.

Osborne Appointments is an award-winning recruitment agency specialising in the supply of temporary, contract and permanent placements.  In order to keep up to date with all our recruitment activity, please like us on Facebook, follow us on Instagram and sign up for free email job alerts on our website

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