Customer Service Executive
18 hours ago
My client is an international company based out of St Neots, Cambridgeshire that is seeking an established Customer Service Exec to join their team.
In tandem with the external sales team you will be responsible for ensuring the highest standard of Customer Service is maintained. You will be responsible for processing a large volume of orders, dealing with customer queries and handling complaints by phone, live chat and email.You will work independently at times but also within a team to achieve personal KPI targets.
This is a fast paced role suitable for someone motivated to deliver results. You must be a good communicator and someone who is able to prioritise workload.
Responsibilities:
Previous experience of dealing with customers in a service or sales role
Previous experience of dealing with large volumes of customer queries via the telephone and email
The ability to work in a team as well as individually
Sound working knowledge of Office Applications, especially Microsoft Excel
Excellent written and verbal communication skills
Good attention to detail
The ability to work under pressure and to deadlines
Sound decision making
Willing to travel to our offices around the country for whole team meet ups and events
Skills/Experience:
Excellent verbal and written communication abilities to interact effectively with customers.
A friendly and empathetic approach to resolving customer inquiries and complaints.
Ability to think critically and provide practical solutions to customer issues.
Competence with Microsoft Office and CRM software, along with the ability to learn new systems quickly.
Strong organizational skills to manage multiple tasks and meet deadlines efficiently.
Ability to work collaboratively within a team environment while taking ownership of individual responsibilities.
Previous experience in a customer-facing role, preferably within a contact centre, retail, or service-based industry.
Willingness to learn about the company's products or services to provide accurate information to customers.
Flexibility to handle a variety of customer needs and work in a fast-paced environment.
Capability to handle challenging situations calmly and professionally.
Hours/Pay:
09:00 until 17:00 – Monday to Friday
£26,500 per annum
-
Customer Service
1 month ago
Eaton Socon, United Kingdom CV-Library Full timeJob Title: Fluent German or Swiss German Speaking Customer Service Advisor Location: Home Based / St Neots, Cambridgeshire, England Remote: The role will be remote based with 1 day per month in the office for training A fantastic success story, our client is expanding and are looking to recruit a Fluent German speaking Customer Care Advisor who enjoys...
-
Customer Service Advisor
4 months ago
Eaton Socon, United Kingdom Athena Resourcing Solutions Full timeJob Title: Fluent German or Swiss German Speaking Customer Service AdvisorLocation: Home Based / St Neots, Cambridgeshire, EnglandRemote: The role will be remote based with 1 day per month in the office for trainingA fantastic success story, our client is expanding and are looking to recruit a Fluent German speaking Customer Care Advisor who enjoys Customer...
-
Customer Services Team Leader
3 months ago
Eaton Socon, United Kingdom CV-Library Full timeJob Title: German Customer Service Team Leader Location: 4 days Home Based / 1 day Office location St Neots, Cambridgeshire. Successful International company are looking for German speaking Customer Service Team Leader. Fluent German Customer Service Team Leader is required to deliver the highest levels of service excellence and positively contribute to...
-
Customer Services Team Leader
2 months ago
Eaton Socon, United Kingdom Athena Resourcing Solutions Full timeJob Title: German Customer Service Team LeaderLocation: 4 days Home Based / 1 day Office location St Neots, Cambridgeshire.Successful International company are looking for German speaking Customer Service Team Leader. Fluent German Customer Service Team Leader is required to deliver the highest levels of service excellence and positively contribute to...
-
Customer Service Team Lead
2 months ago
Eaton Socon, Cambridgeshire, United Kingdom Athena Resourcing Solutions Full timeJob DescriptionJob Title: Customer Care Team Leader German SpeakerLocation: Remote Work Option AvailableAthena Resourcing Solutions is seeking a highly skilled Customer Care Team Leader with fluent German language skills to deliver exceptional customer service and contribute to the company's success.Key Responsibilities:Lead a team of customer service...
-
Customer Care Administrator
3 months ago
Eaton Socon, United Kingdom CV-Library Full timeGerman Speaking Customer Care Administrator Salary £20 - 27,000 Hybrid working 1 day per month in the office in Cambridgeshire Our client is a people focused business who strive to create an environment where mutual respect, trust, collaboration and a shared sense of purpose drives their success. They are looking for German Speaking Customer Care...
-
Customer Care Administrator
3 days ago
Eaton Socon, United Kingdom Athena Resourcing Solutions Full timeGerman Language Customer Care Administrator Mainly Home based 1 days per month in office in Cambridgeshire Our client is currently looking to recruit Fluent German or Swiss German who enjoy Customer Care, Administration and Teamwork. It is a busy environment working with other Customer Care Administrators who speak a variety of European languages. The...
-
Customer Care Administrator
3 months ago
Eaton Socon, United Kingdom CV-Library Full timeGerman Language Customer Care Administrator Mainly Home based 1 days per month in office in Cambridgeshire Our client is currently looking to recruit Fluent German or Swiss German who enjoy Customer Care, Administration and Teamwork. It is a busy environment working with other Customer Care Administrators who speak a variety of European languages. The...
-
Customer Care Team Leader
3 months ago
Eaton Socon, United Kingdom CV-Library Full timeGerman Language Customer Care Team Leader Hybrid Role: 4 days from home 1 day at the office - St Neots, Cambridge, This international people focused company values everyone who works with them and create an environment of mutual respect, trust and collaboration. They strive for their people to feel valued and to have fun at work. They are currently looking...
-
Swiss Customer Care Administrator
6 months ago
Eaton Socon, United Kingdom Lifeplus Europe Full time**Swiss Customer Care Administrator** Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of...
-
Swiss Customer Care Administrator
7 months ago
Eaton Socon, United Kingdom Lifeplus Europe Full time**Swiss Customer Care Administrator** Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of...
-
Service Excellence Manager
3 days ago
Eaton Socon, Cambridgeshire, United Kingdom Athena Resourcing Solutions Full timeService Excellence Manager OpportunityWe are seeking a Service Excellence Manager to join our team at Athena Resourcing Solutions. As a key member of our customer-facing team, you will be responsible for delivering exceptional service and driving business growth.This role is ideal for a German language speaker who possesses excellent communication skills,...
-
Manufacturing Services Manager
3 days ago
Eaton Socon, Cambridgeshire, United Kingdom OSI Electronics UK Full timeElectronics Manufacturing Services:As a leading manufacturer of electronic devices, OSI Electronics UK offers a range of services to support our customers' needs.Key Accountabilities:Pursue excellence in manufacturing capabilities and purchasing power.Develop and implement innovative solutions to meet customer needs.Compensation Package:The estimated salary...
-
Eaton Socon, United Kingdom Athena Resourcing Solutions Full timeJob Description Job Title: Customer Care Team Leader German Speaker Location: 4 days Home Based / 1 day Office location St Neots, Cambridgeshire. Successful International company are looking forCustomer Care Team Leader German Speaker . Fluent German Customer Service Team Leader is required to deliver the highest levels of service excellence and positively...
-
Sales Advisor
3 weeks ago
Eaton Socon, United Kingdom CV-Library Full timeSalary: £12,307 + Bonus + Excellent Benefits - Part time 20 hours per week Sales Advisor - St Neots (PE19 8TR) - Plumb Centre So, who are we? We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do –...
-
Van Driver
18 hours ago
Eaton Socon, United Kingdom CV-Library Full timeWe are recruiting on behalf of a well-established engineering business in St Neots that is looking for a reliable and versatile Delivery Driver/Warehouse Operative to join their team. This is a fantastic opportunity for someone who enjoys variety in their role and thrives in both driving and hands-on environments. Responsibilities: Delivering goods to...
-
Cleaner
6 months ago
Eaton Socon, United Kingdom OCS Full time**Job Reference: CL/MS/15-05/1165/18** **Job Title: Cleaner** **Location: Site Based** **Site Address: Eaton Socon** **Postcode: PE19 8EL** **Pay Rate: £11.44** **Hours per week: Monday, Tuesday, Wednesday, Friday, Saturday, Sunday - 06:00 - 08:30, 06:00 - 09:00, 08:00 - 10:30 - 16 hours per week** **Business Overview** Atalian Servest and OCS have...
-
Customer Service Advisor
7 months ago
Long Eaton, United Kingdom the clifford health club & spa Full time**Customer Service Advisor** As a Customer Service Advisor you will be joining an energetic team who pride themselves on getting results in our fast paced business center at Clifford Health Club & Spa. As a Customer Service Advisor you will be well experienced in a similar environment where you utilise your sales and customer service skills to provide...
-
Qualified & Unqualified Nursery Educators
6 months ago
Eaton Socon, United Kingdom Cracker Jacks Full time**Qualified or Unqualified Nursery Educator** Reports to: Nursery Manager/Deputy Manager **What is the purpose of the job?** To provide the highest level of service to the customers, ensuring a professional and yet caring and nurturing service is given, incorporating teamwork and values into the nursery. **What do you have to achieve?** - To ensure the...
-
Site Supervisor
6 months ago
Eaton Socon, United Kingdom Brush Group Full timeJob Introduction As a Site Supervisor you will coordinate, supervise and manage construction site activities by either taking control of an element of work on a large substation scheme or by delivering all site-based construction elements associated with a smaller High Voltage Electrical scheme. The key requirement of the role is to ensure construction...