Complaints Handler

1 month ago


Leeds, United Kingdom CV-Library Full time

Page Personnel have just registered a new exciting Permanent Complaints Handler Position in Leeds to work for a reputable business within the Legal Sector

This would be an excellent opportunity for someone who is a good problem solver is passionate about helping and supporting customers and making a real difference.

The role would be working for a progressive business which offer excellent development opportunities

Client Details

Page Personnel have just registered a new exciting Permanent Complaints Handler Position in Leeds to work for a reputable business within the Legal Sector

This would be an excellent opportunity for someone who is a good problem solver is passionate about helping and supporting customers and making a real difference.

The role would be working for a progressive business which offer excellent development opportunities

Description

As a Complaints Handler you will be central point of contact for any complaints coming into the business and will be investigating these from start to finish ensuring service level agreements are exceeded.

The complaints will be email and telephone based evaluating accordingly and making sure guidelines and processes are adhered too.

The role will also be analysing data and reporting any trends to improve the customer experience.

Profile

Complaints experience desirable however the business can be open to customer service experience

Excellent written and verbal skills

A good problem solver

An excellent telephone manner

Strong commitment to client care and passionate about the customer experience

A good team player

Job Offer

Salary of £25000+ reputable business within the Legal Industry+ full training provided+ excellent progression and development+ fantastic benefits+ central Leeds+ no shift patterns or weekends+ 9am-5.30pm+ superb offices and facilities+ immediate interview


  • Complaints Handler

    3 weeks ago


    Leeds, United Kingdom Page Personnel Full time

    Page Personnel have just registered a new exciting Permanent Complaints Handler Position in Leeds to work for a reputable business within the Legal Sector! This would be an excellent opportunity for someone who is a good problem solver is passionate about helping and supporting customers and making a real difference. The role would be working for a...

  • Complaints Handler

    2 weeks ago


    Leeds, United Kingdom Page Personnel Full time

    Page Personnel have just registered a new exciting Permanent Complaints Handler Position in Leeds to work for a reputable business within the Legal Sector!This would be an excellent opportunity for someone who is a good problem solver is passionate about helping and supporting customers and making a real difference.The role would be working for a progressive...

  • Complaints Handler

    2 weeks ago


    Leeds, United Kingdom Michael Page Full time

    Page Personnel have just registered a new exciting Permanent Complaints Handler Position in Leeds to work for a reputable business within the Legal Sector!This would be an excellent opportunity for someone who is a good problem solver is passionate about helping and supporting customers and making a real difference.The role would be working for a progressive...

  • Complaints Handler

    19 hours ago


    Leeds, United Kingdom Search Consultancy Full time

    **Customer Complaints Handler** **Leeds City Centre** **Full time - Hybrid once training complete** **£26,000.00** We are actively recruiting a Customer Complaints Handler for our reputable client based in the centre of Leeds in modern offices on a permanent basis. **KEY RESPONSIBILITIES**: - Provide a friendly and professional complaints resolution...

  • Complaints Handler

    7 months ago


    Leeds, United Kingdom Morgan King Full time

    **Complaints Handler** **Leeds** **£25,000 - £27,000** **Duties & Responsibilities** **Essential Skills and Experience** - Minimum of 2 years’ experience in an office-based environment. - Minimum of 1 years complaints handling experience - Proactive and self-motivated; - A strong knowledge around the end-to-end customer journey within the energy...

  • Complaints Handler

    7 months ago


    Leeds, United Kingdom Zenith Full time

    Are you a complaints specialist, or perhaps you have experience of managing complaints as part of your role? If so, we have an exciting opportunity for an empathetic Complaints Handler to join the Customer Experience team at Zenith! You'll have the chance to make a real impact by improving the quality of our customer service. You'll be responsible for...

  • Complaints Handler

    7 months ago


    Leeds, United Kingdom Zenith Full time

    Are you a complaints specialist, or perhaps you have experience of managing complaints as part of your role? If so, we have an exciting opportunity for an empathetic Complaints Handler to join the Customer Experience team at Zenith! You'll have the chance to make a real impact by improving the quality of our customer service. You'll be responsible for...


  • Leeds, United Kingdom Direct Line Group Full time

    **Technical & Large Loss Complaints Handler**: **Leeds - Hybrid (2 days a week in the office)**: **Full Time, Permanent Position**: **Let’s be brilliant for our customers**: Join our Technical and Large Loss Complaints team as a Complaints Handler and become an integral part of a dedicated group of professionals committed to ensuring our customers receive...


  • Leeds, Leeds, United Kingdom Michael Page (UK) Full time

    Job DescriptionAs a Customer Service Executive, you will be the central point of contact for any complaints coming into the business. You will investigate these from start to finish, ensuring service level agreements are exceeded.The complaints will be email and telephone based, where you will evaluate them accordingly and make sure guidelines and processes...


  • Leeds, United Kingdom Huntswood Full time

    Huntswood is looking for experienced travel insurance claims handlers to work on behalf of a well-known insurance provider working from home on an initial 3-month contract This role will involve investigating customer complaints by reviewing evidence to ensure the right outcome for the customer is made. **Role overview**: **Location**: Working from...

  • Claims Handler

    6 months ago


    Leeds, United Kingdom Pib Insurance brokers Full time

    **The Role**: We have an exciting opportunity for an experienced Commercial insurance Claims Handler to join our Claims Team based in our Leeds office. This role is very customer focussed, requiring you to provide an excellent claims service to our clients. Your proven claims handling experience within all classes of commercial claims will allow you to...

  • Claims Handler

    7 months ago


    Leeds, United Kingdom PIB Insurance Brokers Full time

    **The Role**: We have an exciting opportunity for an experienced Commercial Insurance Claims Handler to join our Claims Team based in our Leeds office. This role is very customer focussed, requiring you to provide an excellent claims service to our clients. Your proven claims handling experience within all classes of commercial claims will allow you to...


  • Leeds, United Kingdom Schofield Insurance Brokers Full time

    **Account Handler - Leeds - ARDYV850073** Are you someone who thrives in the Insurance Industry? We’re on the hunt for a talented Insurance Commercial Account Handler who uses their knowledge and experience of the Insurance Industry to build strong, trusted, and profitable client and customer relationships. Is a successful career within a growing business...

  • Home Recovery Handler

    6 months ago


    Leeds, United Kingdom Direct Line Group Full time

    **Home Recovery Handler**: **Leeds - Hybrid (2 days a week in the office)** **Full Time, Permanent Position** **Let’s be brilliant for our customers** Join our Technical Property & Liability Claims team as a Home Recovery Handler, where you'll navigate the complexities of claims recovery with skill, ensuring optimal outcomes through proactive...

  • Home Recovery Handler

    6 months ago


    Leeds, United Kingdom Direct Line Group Full time

    **Home Recovery Handler**: **Leeds - Hybrid (2 days a week in the office)** **Full Time, Permanent Position** **Let’s be brilliant for our customers** Join our Technical Property & Liability Claims team as a Home Recovery Handler, where you'll navigate the complexities of claims recovery with skill, ensuring optimal outcomes through proactive...


  • Leeds, United Kingdom Direct Line Group Full time

    **Counter Fraud Motor Claims Handler** **Leeds - Hybrid** **About us** We are Direct Line Group - the driving force behind household brands like Direct Line, Churchill, Privilege and Greenflag. We're rewriting the insurance narrative, transforming it into a personal, inclusive, and impactful tool. Our mission is simple: to offer people peace of mind today...


  • Leeds, United Kingdom Direct Line Group Full time

    At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance and procurement, we’re a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. A fantastic new...


  • Leeds, United Kingdom DAC Beachcroft Full time

    **What you will do** Through effective management, supervision and coaching of claims handlers, to be accountable for the following: - Ensuring files are run pro-actively and effectively to conclusion, with all appropriate deadlines met and procedures followed. - Ensuring handlers work effectively to meet the needs of the client and commercial requirements...


  • Leeds, United Kingdom Direct Line Group Full time

    Counter Fraud Motor Claims Handler Leeds - Hybrid About us We are Direct Line Group - the driving force behind household brands like Direct Line, Churchill, Privilege and Greenflag. We're rewriting the insurance narrative, transforming it into a personal, inclusive, and impactful tool. Our mission is simple: to offer people peace of mind today and...

  • Home Recovery Handler

    7 months ago


    Leeds, United Kingdom Direct Line Group Full time

    At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance, and procurement, we’re a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. It always feels good,...