Customer Service Advisor

3 weeks ago


Kingston upon Hull, United Kingdom CV-Library Full time

Page Personnel have just registered multiple Customer Service Advisor Positions in Hull to work for a reputable legal business.

This would be an excellent opportunity for someone who is experienced within a customer service role or someone that is working within hospitality or retail looking to get into an office based position

The business offer the best training and development programme for all their employees

Client Details

Page Personnel have just registered multiple Customer Service Advisor Positions in Hull to work for a reputable legal business.

This would be an excellent opportunity for someone who is experienced within a customer service role or someone that is working within hospitality or retail looking to get into an office based position

The business offer the best training and development programme for all their employees

Description

As a Customer Service Advisor you will have your own caseload of customers that are going through the remortgage process you will deal with the case from start to finish ensuring the highest level of service all times.

The role will be dealing with a high volume of inbound and outbound calls assisting with a range of enquiries you will be chasing up documentation and details required for the process making sure service level agreements are exceeded.

You will be also liaising with lenders, financial organisations alongside other third parties handling queries to get the case progressed.

Profile

Full training provided if you are passionate about customer experience and driven to kick start your career we would love to hear from you

A confident excellent telephone etiquette

Professional and able to build excellent relationships

Good communication skills

A keen eye for detail and excellent organisation

The ability to work in a busy environment

Able to work independently and as part of a team

Job Offer

Salary of £22500+ monthly bonuses+ reputable business within the legal field+ no industry experience required+ full training provided+ excellent progression and development+ no shift patterns or weekends+ 9am-5.30pm+ central location in Hull+ hybrid working+ excellent benefits+ superb on site facilities+ immediate interview



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