Head of Claims
2 weeks ago
Head of Claims - Operations (Hybrid)
On behalf of our client, a leading law firm, we are seeking an experienced Operations Manager to join their Claims Handling Department.
About the Team:
The Claims Handling Department provides managed claims services for top professional indemnity insurers, overseeing claims from first notification to resolution. The team operates with delegated authority on pre-litigated matters and supports the firm’s insurance strategy, contributing referrals and expertise across the broader business.
The Role:
This internal, non-client-facing role is pivotal in the operational management of the department, reporting directly to senior leadership. Based in the firm’s Bristol office, with flexible hybrid working, the Operations Manager will work alongside the Head of Claims Handling and report to the overseeing Partner. The role focuses on ensuring efficient claims processing, staff development, and effective performance against client standards.
Key Responsibilities:
* Team Leadership & Development: Oversee Scheme Managers and Team Leaders, driving performance and maintaining high standards of claims handling.
* Operational Oversight: Manage capacity, resource allocation, and surge planning, ensuring client service standards and efficient team operations.
* Compliance & Quality Control: Enforce SLA and process compliance, supporting training, auditing, and adherence to regulatory requirements.
* Collaboration & Strategy: Work with senior leadership to set team strategies and enhance processes; represent the team in client meetings and contribute to new business onboarding.
Ideal Candidate Profile:
* Experience: Proven operational leadership within an insurance claims environment.
* Skills: Excellent communication, stakeholder management, and compliance knowledge in a regulated field.
* Qualifications: Relevant insurance or legal qualifications are an asset.
DEI and Flexible Working:
The firm values diversity and flexibility, fostering an inclusive workplace. Adjustments and support for flexible working are available.
This is a unique opportunity to drive operational excellence in a dynamic, forward-thinking environment. If you’re interested in this role, please click apply now
-
Head of Claims Operations
3 weeks ago
Bristol , Bristol, South West England, United Kingdom Hays Specialist Recruitment Limited Full timeYour new companyThis collaborative and nurturing international law firm is looking for a Head of Claims Operations to join their vibrant and growing Insurance Group in Bristol. The firm has a well-established client base and the Claims Handling Department provides an outsourced managed claims handling service for leading professional indemnity insurers. The...
-
Head of Claims Operations
3 weeks ago
Bristol, United Kingdom Hays Specialist Recruitment Limited Full timeYour new companyThis collaborative and nurturing international law firm is looking for a Head of Claims Operations to join their vibrant and growing Insurance Group in Bristol. The firm has a well-established client base and the Claims Handling Department provides an outsourced managed claims handling service for leading professional indemnity insurers. The...
-
Head of Claims
2 weeks ago
Bristol, United Kingdom Pertemps Full timeHead of Claims - Operations (Hybrid)On behalf of our client, a leading law firm, we are seeking an experienced Operations Manager to join their Claims Handling Department.About the Team: The Claims Handling Department provides managed claims services for top professional indemnity insurers, overseeing claims from first notification to resolution. The team...
-
Head of Claims
2 weeks ago
bristol, United Kingdom Pertemps Full timeHead of Claims - Operations (Hybrid)On behalf of our client, a leading law firm, we are seeking an experienced Operations Manager to join their Claims Handling Department.About the Team: The Claims Handling Department provides managed claims services for top professional indemnity insurers, overseeing claims from first notification to resolution. The team...
-
Head of Claims
2 weeks ago
Bristol, United Kingdom Pertemps Full timeHead of Claims - Operations (Hybrid) On behalf of our client, a leading law firm, we are seeking an experienced Operations Manager to join their Claims Handling Department. About the Team: The Claims Handling Department provides managed claims services for top professional indemnity insurers, overseeing claims from first notification to resolution. The...
-
Head of Claims Administration
2 days ago
Bristol, Bristol, United Kingdom Hays Specialist Recruitment Limited Full time**Join a Leading International Law Practice**We are seeking a Head of Claims Operations to join our vibrant and growing Insurance Group in Bristol.As a key member of the team, you will be responsible for leading a team in an Insurance Claims operational leadership role, with experience of working within an Insurance Claims...
-
Head of Claims Operations
2 weeks ago
Bristol, South West England, United Kingdom myGwork Full timeThis job is with RPC, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. ROLE OVERVIEW The teamThe Claims Handling Department provides an outsourced managed claims service handling service for leading professional indemnity insurers. The...
-
Head of Claims
2 weeks ago
Bristol, United Kingdom Meriden Media Full timeHead of Claims - Operations (Hybrid)On behalf of our client, a leading law firm, we are seeking an experienced Operations Manager to join their Claims Handling Department.About the Team: The Claims Handling Department provides managed claims services for top professional indemnity insurers, overseeing claims from first notification to resolution. The team...
-
Head of Claims Operations
2 weeks ago
Bristol,, South West England, United Kingdom Meriden Media Full timeOn behalf of our client, a leading law firm, we are seeking an experienced Operations Manager to join their Claims Handling Department. About the Team: The Claims Handling Department provides managed claims services for top professional indemnity insurers, overseeing claims from first notification to resolution. The team operates with delegated authority on...
-
Head of Claims Operations
2 weeks ago
Bristol, United Kingdom Meriden Media Full timeOn behalf of our client, a leading law firm, we are seeking an experienced Operations Manager to join their Claims Handling Department. About the Team: The Claims Handling Department provides managed claims services for top professional indemnity insurers, overseeing claims from first notification to resolution. The team operates with delegated authority on...
-
Head of Claims Operations
1 week ago
Bristol, United Kingdom Meriden Media Full timeJob Description On behalf of our client, a leading law firm, we are seeking an experienced Operations Manager to join their Claims Handling Department. About the Team: The Claims Handling Department provides managed claims services for top professional indemnity insurers, overseeing claims from first notification to resolution. The team operates with...
-
Claims Handling Department Head
2 days ago
Bristol, Bristol, United Kingdom Meriden Media Full timeWe are looking for an exceptional leader to head our Claims Handling Department at Meriden Media. As a seasoned professional in the field, you will be responsible for driving performance, managing capacity, and ensuring compliance with regulatory requirements.About the Position:The successful candidate will have extensive experience in operational leadership...
-
Claims Handler
2 weeks ago
Bristol, United Kingdom CV-Library Full timeRed Recruitment is recruiting a Claims Handler in Bristol to join our client, an international law firm who are looking to recruit motivated and commercially driven individuals to join their team. The salary for this position is £25,000 per annum and is a full-time, permanent position. Benefits and Package for a Claims Handler: Salary: £25,000...
-
Claims Specialist
4 weeks ago
Bristol, Bristol, United Kingdom Gerrard White Full timeClaims Handler Job Description**Job Title:** Claims Handler**Location:** Bristol (Hybrid working available)**Job Summary:** Gerrard White is seeking a motivated Claims Handler to manage professional indemnity claims. As a Claims Handler, you will be responsible for investigating and resolving claims in a timely and efficient manner.**Key Responsibilities:***...
-
Claims Handler
2 months ago
Bristol, United Kingdom CV-Library Full timeJob Title: Claims Handler Location: Bristol (Hybrid working available) Are you an experienced Claims Handler looking for a dynamic and supportive team? Our client, a leading organisation in the insurance sector, is seeking a motivated individual to manage professional indemnity claims. Join a thriving department that provides outsourced claims management...
-
Claims Handler
1 month ago
Bristol, United Kingdom CV-Library Full timeClaims Handler Bristol - Hybrid working available - approx. 3 days working in the office Competitive salary Our legal client in Bristol has a permanent opportunity to join their team as a Claims Handler. This is a full-time role working Monday - Friday 09.30 - 5.30 pm. Our client offers excellent benefits including: - Health screening and dental...
-
Claims Handler
3 weeks ago
Bristol, United Kingdom Pertemps Bristol Commercial Full timeClaims HandlerBristol - Hybrid working available - approx. 3 days working in the officeCompetitive salaryOur legal client in Bristol has a permanent opportunity to join their team as a Claims Handler.This is a full-time role working Monday - Friday 09.30 - 5.30 pm.Our client offers excellent benefits including:- Health screening and dental checks- Discounted...
-
Claims Handler
2 weeks ago
Bristol, South West England, United Kingdom myGwork Full timeThis job is with RPC, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Role overview The teamThe Claims Handling Department provides an outsourced managed claims service handling service for leading professional indemnity insurers. The...
-
Claims Handler
1 month ago
Bristol, United Kingdom GerrardWhite Full timeJob Title: Claims Handler Location: Bristol (Hybrid working available) Are you an experienced Claims Handler looking for a dynamic and supportive team? Our client, a leading organisation in the insurance sector, is seeking a motivated individual to manage professional indemnity claims. Join a thriving department that provides outsourced claims management...
-
Claims Handler
3 weeks ago
Bristol , Bristol, South West England, United Kingdom Hays Specialist Recruitment Limited Full timeYour new firmOur client, a collaborative and nurturing international firm, is looking for a Claims Handler to join their Professional Indemnity team in Bristol, who act on numerous high value and sensitive claims for clients throughout the UK including solicitors, surveyors, accountants, brokers, engineers, architects and their insurers. This role is based...