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Claims Handler

1 month ago

Bristol, United Kingdom GerrardWhite Full time

Job Title: Claims Handler

Location: Bristol (Hybrid working available)

Are you an experienced Claims Handler looking for a dynamic and supportive team? Our client, a leading organisation in the insurance sector, is seeking a motivated individual to manage professional indemnity claims. Join a thriving department that provides outsourced claims management services on behalf of top insurers, working with a diverse client base across multiple sectors.

Key Responsibilities:

  • Manage claims from initial notification to resolution, ensuring thorough investigation and appropriate responses.
  • Negotiate settlements within delegated authority, balancing efficiency and fairness.
  • Maintain accurate case records on the electronic case management system.
  • Report regularly to insurers and ensure adherence to both internal and insurer KPIs and SLAs.
  • Proactively manage a caseload to avoid litigation and ensure effective resolutions.
  • Identify and report potential risks, supporting the Head of Claims with insights on trends.
  • Build strong relationships with insured professionals, insurers, and suppliers.

What We're Looking For:

  • Solid experience in claims handling, particularly in professional indemnity.
  • Strong communication and relationship-building skills.
  • A commercial mindset with the ability to meet deadlines and manage caseloads efficiently.
  • Commitment to delivering high-quality service and ensuring client satisfaction.
  • A proactive approach to self-development and staying updated with industry changes.

Why Apply?

  • Join a company that values diversity, equity, and inclusion.
  • Benefit from flexible and hybrid working arrangements.
  • Be part of a supportive, collaborative culture that encourages growth and innovation.

If you're ready to take your career to the next level, apply today and become a part of this dedicated and forward-thinking team