Customer Service Executive
4 days ago
Morgan McKinley is looking for an experienced Customer Service Executive with proven customer service skills to work for a fast growing exciting company based in East Grinstead.
My client are looking for a Customer Service Executive to assist with the daily queries, process orders using a ticketing system as well as maintain existing relationships.
Salary: between £25,000 - £27,700k
Location: East Grinstead - hybrid - 2/3 days office based
Hours: Monday to Friday: 8am - 5pm or 9am - 6pm
Key Responsibilities:
Be first point of contact on queries, maintaining client relationships.
Resolve daily queries, process orders, and handle related correspondence.
Use ticketing systems to update clients within SLA and follow SOPs.
Coordinate with Customer Services, Warehouse Team Leaders, and clients to ensure smooth operations.
Manage live chat and inbound queries, forwarding them to relevant departments within agreed timeframes.
Provide frontline telephone and email support.Skills and experience:
Customer service experience, meeting deadlines.
Previous knowledge and experience of delivery services (desirable)
Financial responsibility experience
Proficient in MS Office, especially Excel and Outlook
Organised, especially with email management
Strong interpersonal skills
Effective team player
Excellent written and verbal communication
High accuracy in workMorgan McKinley is acting as an Employment Agency and references to pay rates are indicative.
Morgan McKinley encourages applications from all qualified candidates who represent the full diversity of communities in the UK. Accommodations are available on request for candidates taking part in all aspects of the selection process.
BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES
-
Customer Services Executive
2 months ago
East Grinstead, United Kingdom CV-Library Full timeWe are delighted to be working alongside our fast growing, award winning and very successful client as they seek to recruit additional Customer Service Executives to join their friendly and growing teams in East Grinstead. This role is available due to continuing and ongoing strong business levels. Customer Service Executives Full time permanent role -...
-
Customer Account Executive
2 months ago
East Grinstead, United Kingdom CV-Library Full timeWe are delighted to be working alongside our fast growing, award winning and very successful client as they seek to recruit an additional Customer Account Executive to join their friendly and growing teams in East Grinstead. This role is available due to continuing and ongoing strong business levels. Customer Account Executive Full time permanent role -...
-
Customer Service Representative
1 week ago
East Grinstead, West Sussex, United Kingdom International Logistics Group Full timeInternational Logistics Group is an award-winning, market-leading 3PL company specialising in high-quality order fulfilment and delivery services.We work with premium brands in the beauty, fashion, and wellbeing sectors to help them succeed.As a Customer Service Account Executive, you will provide front-line support to our clients, understanding their...
-
Marketing Services Executive
3 days ago
East Grinstead, United Kingdom Lloyd Recruitment Services Ltd Full timeLloyd Recruitment Services are working with a well-established company in East Grinstead who are currently in search of a Marketing Services Executive to join their expanding team on a fulltime, permanent basis. As the Marketing Services Executive, you must be professional, hardworking, and have excellent communication skills in both verbal and written...
-
Marketing Services Executive
3 days ago
East Grinstead, United Kingdom Lloyd Recruitment Services Ltd Full timeLloyd Recruitment Services are working with a well-established company in East Grinstead who are currently in search of a Marketing Services Executive to join their expanding team on a fulltime, permanent basis. As the Marketing Services Executive, you must be professional, hardworking, and have excellent communication skills in both verbal and written...
-
Customer Service Representative
1 month ago
East Grinstead, West Sussex, United Kingdom First Recruitment Services Full timeWe are delighted to be working alongside our fast-growing, award-winning client as they seek to recruit a Customer Service Account Executive to join their friendly team in East Grinstead.The role involves providing front-line inbound telephone and email support to clients, understanding their bespoke requirements and delivering exceptional customer service...
-
Customer Operations Executive
3 days ago
East Grinstead, United Kingdom Lloyd Recruitment Services Ltd Full timeLloyd Recruitment Services are pleased to be working with a family run business on the outskirts of East Grinstead. They have over 25 years of experience in a range of engineering disciplines. In a fast-changing industry, they are proud to remain 100% independent.Due to the sustained growth and expansion of the business, they are now looking to welcome a...
-
Customer Operations Executive
5 days ago
East Grinstead, United Kingdom Lloyd Recruitment Services Ltd Full timeLloyd Recruitment Services are pleased to be working with a family run business on the outskirts of East Grinstead. They have over 25 years of experience in a range of engineering disciplines. In a fast-changing industry, they are proud to remain 100% independent.Due to the sustained growth and expansion of the business, they are now looking to welcome a...
-
Customer Service
4 days ago
East Grinstead, United Kingdom Lloyd Recruitment Services Ltd Full timeLloyd Recruitment Services are pleased to be working with an engineering company who are in search of a Customer Service Manager to join their expanding team. **What's in it for you?** - **Salary £30k - £35k depending on experience**: - **8am - 4pm / 9am - 5pm Monday to Friday**: - **Company laptop**: - **Company pension** **The role**: - Daily...
-
Customer Service Account Executive
3 days ago
East Grinstead, United Kingdom ILG (International Logistics Group) Full time**About ILG**: We’re an award-winning, market-leading 3PL specialising in high-quality order fulfilment and delivery services. ILG customers are premium brands, many in the beauty, fashion and wellbeing sectors. Our mission is to help them succeed. ILG is a people business - we invest in training and development, recognising and rewarding our people’s...
-
Customer Service
7 days ago
East Grinstead, United Kingdom Search Consultancy Full timePart Time Customer Service East Grinstead £11 per hour Duties and responsibilities: - Loading equipment orders - Taking inbound & making outbound calls whilst providing excellent customer service at all times - Coordinating with a number of internal and external departments and third party suppliers - Running reports for the client and the brand Account...
-
Operations Executive
1 month ago
East Grinstead, United Kingdom Lloyd Recruitment - East Grinstead Full timeLloyd Recruitment Services are pleased to be working with an engineering company who are looking for an Customer Operations Executive to join their friendly team. As the Operations Executive, you will be the first point of contact for customers, processing customer orders within agreed SLA's. In this role, the Operations Executive will be liaising...
-
Operations Executive
1 month ago
East Grinstead, United Kingdom CV-Library Full timeLloyd Recruitment Services are pleased to be working with an engineering company who are looking for an Customer Operations Executive to join their friendly team. As the Operations Executive, you will be the first point of contact for customers, processing customer orders within agreed SLA's. In this role, the Operations Executive will be liaising...
-
Operations Executive
4 weeks ago
East Grinstead, United Kingdom Lloyd Recruitment Services Ltd Full timeLloyd Recruitment Services are pleased to be working with an engineering company who are looking for an Customer Operations Executive to join their friendly team. As the Operations Executive, you will be the first point of contact for customers, processing customer orders within agreed SLA's. In this role, the Operations Executive will be liaising with the...
-
Ecommerce Executive
4 days ago
East Grinstead, United Kingdom Integral Recruitment Ltd Full time**ECommerce Executive East Grinstead, RH19 (Remote) £30,000 - £32,000 **plus extensive benefits including bonus, generous pension, 25-30 days holiday (plus BH), private health insurance, DIS, training, discounts and lots more! Keywords: Ecommerce, E-Commerce, digital, website optimisation, marketing, B2C, consumer marketing, data analysis, Google...
-
Customer Service Assistant
4 days ago
East Grinstead, United Kingdom Lloyd Recruitment Services Ltd Full timeLloyd Recruitment Services are pleased to be working with a reputable business in the East Grinstead area who are currently in search of Customer Service Assistants on a temporary basis over the summer. **Purpose of job**: To promote and sell a range of services and products, handle customer enquiries and resolve complaints to the required standards....
-
Customer Service Coordinator
3 months ago
East Grinstead, United Kingdom CV-Library Full timeCustomer Service Coordinator East Grinstead £25,000 - £28,000 We are seeking a Customer Service Coordinator to join our well established and bespoke development client. The role be based in East Grinstead, West Sussex, and comes with a salary between £25,000 - £28,000. Responsibilities for Customer Service...
-
Customer Service Advisor
2 months ago
East Grinstead, United Kingdom CV-Library Full timeWould you like your next Customer Service Advisor role to offer hybrid working from home, hardly any weekend work, no evening shift work and benefits that include private healthcare, free parking and discounts on retailers, holidays and gym? Our client, an industry leading membership...
-
Customer Service Advisor
4 days ago
East Grinstead, United Kingdom Jewson Full time**We are looking for an energetic and enthusiastic Customer Service Advisor to join our team in Jewson East Grinstead (RH19 1EU ) !** As a **Customer Service Advisor**, your role will be essential to keeping our branch running smoothly. From serving our customers at the trade counter and yard to processing customer orders, and from monitoring stock to...
-
Customer Service Advisor
5 days ago
East Grinstead, United Kingdom Clearline Recruitmentment Ltd Full timeThis role offers a competitive salary and many attractive benefits to reward you for your hard work, such as bonus schemes, the opportunity for a hybrid role, birthday leave and so much more. **Responsibilities** - Responsible for resolving day to day queries including processing of all orders and any correspondence relating to those orders with the...