Client Services Assistant

2 months ago


Middlewich, United Kingdom CV-Library Full time

Role Summary:
The IFA Administrator will play a crucial role in providing high-level administrative support to the Independent Financial Advisors (IFAs)n. The ideal candidate will have prior experience in a financial services administrative role and possess the ability to handle sensitive and confidential information, particularly when liaising with high-profile clients.

Key Responsibilities:

* Provide comprehensive administrative support to the IFA team.

* Process client documentation efficiently and accurately.

* Liaise directly with clients, demonstrating professionalism, discretion, and confidentiality at all times.

* Maintain and update client records on internal systems.

* Ensure compliance with financial regulations and company policies.

* Work collaboratively with internal teams to deliver a seamless service to clients.

Candidate Requirements:

* Experience: Previous experience in a similar IFA Administrator role or financial services environment is essential.

* Skills: Strong organisational skills, attention to detail, and the ability to manage multiple tasks simultaneously.

* Confidentiality: A high level of discretion and professionalism, particularly when working with high-profile clients.

* Communication: Excellent verbal and written communication skills.

* Teamwork: Ability to work autonomously and collaboratively in a hybrid work setting.

Benefits:

* Annual Leave: 25 days, increasing by 1 day per year of service up to a maximum of 30 days.

* Life Assurance: 4x salary.

* Private Health Insurance: 75% coverage.

* Pension Scheme: Employer contributes 5%, employee contributes 3%.

* Hybrid Working: 3 days in the office per week once fully autonomous in the role.

To find out more, please apply with a full copy of your up to date CV



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