Client Services Assistant
2 months ago
Role Summary:
The IFA Administrator will play a crucial role in providing high-level administrative support to the Independent Financial Advisors (IFAs)n. The ideal candidate will have prior experience in a financial services administrative role and possess the ability to handle sensitive and confidential information, particularly when liaising with high-profile clients.
Key Responsibilities:
* Provide comprehensive administrative support to the IFA team.
* Process client documentation efficiently and accurately.
* Liaise directly with clients, demonstrating professionalism, discretion, and confidentiality at all times.
* Maintain and update client records on internal systems.
* Ensure compliance with financial regulations and company policies.
* Work collaboratively with internal teams to deliver a seamless service to clients.
Candidate Requirements:
* Experience: Previous experience in a similar IFA Administrator role or financial services environment is essential.
* Skills: Strong organisational skills, attention to detail, and the ability to manage multiple tasks simultaneously.
* Confidentiality: A high level of discretion and professionalism, particularly when working with high-profile clients.
* Communication: Excellent verbal and written communication skills.
* Teamwork: Ability to work autonomously and collaboratively in a hybrid work setting.
Benefits:
* Annual Leave: 25 days, increasing by 1 day per year of service up to a maximum of 30 days.
* Life Assurance: 4x salary.
* Private Health Insurance: 75% coverage.
* Pension Scheme: Employer contributes 5%, employee contributes 3%.
* Hybrid Working: 3 days in the office per week once fully autonomous in the role.
To find out more, please apply with a full copy of your up to date CV
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