Help Desk

2 months ago


Basildon, United Kingdom CV-Library Full time

Streamline Recruitment are currently recruiting for a Help Desk & Compliance Coordinator, you will play a key role in the efficient operation of the help desk, ensuring that all client requests are handled promptly and with attention to compliance requirements.

Key Responsibilities:

* Client Requests Management

* Compliance & Maintenance Coordination

* Ensure adherence to compliance standards for all PPM & reactive tasks and coordinate with the account team to keep them updated.

* Track and monitor compliance documents and certifications, making sure they are accurately logged and maintained.

* Process updates from suppliers, obtaining additional information and quotes as needed.

* Upload all updates to the system and client portals to maintain transparency and organization.

* Prepare and send regular client reports, ensuring they include all necessary compliance information.

* Maintain thorough records of all activities, permits, and compliance documentation on system.

* Out-of-Hours Coverage

Monday - Friday 08:00-17:00, + OOO support 1 in 10.

£28-30k

If you are interested in this position, please apply today



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