Telecoms Billing Team Manager

2 months ago


Stamford Hill, United Kingdom CV-Library Full time

Our client, an award-winning telecoms company are seeking an experienced Telecom Billing Team Manager, you will lead the Telecom and Mobile Billing Operations, ensuring accuracy, efficiency, and compliance. You’ll manage a dynamic team of six, comprising three billing specialists and three administrative support staff. Your primary tool will be the aBillity billing platform. Key Responsibilities

1. Billing Operations Management:

* Oversee the end-to-end Telecom billing process using aBillity.

* Ensure timely and accurate invoice generation for all services.

* Maintain data in the billing system tailored to business needs.

* Monitor customer usage and alerting procedures.

* Manage CDR imports for all billing suppliers.

2. Team Leadership:

* Lead and mentor a team of 6 billing specialists.

* Provide training on billing processes and the aBillity platform.

* Foster a collaborative and high-performance team environment.

* Collaborate with Finance and Credit Control to streamline processes.

3. Data Analysis and Reporting:

* Analyse billing data to identify trends and discrepancies.

* Generate regular and ad-hoc reports for management and stakeholders.

* Prepare monthly reports and enhance reporting methodologies.

* Produce dealer and staff commissions reports.

3. Customer Support:

* Address and resolve customer billing inquiries promptly.

* Collaborate with sales and support teams for a seamless billing experience.

* Maintain high levels of customer satisfaction through effective communication.

* Liaise with Credit Control to address outstanding issues.

4. Compliance and Audit:

* Ensure compliance with industry regulations and company policies.

* Implement billing controls to prevent errors and fraud.

* Review existing processes to standardize, simplify, and automate.

Required Skills and Abilities:

* Telecoms/telecommunications industry experience – essential

* Team management experience within billing– essential

* Knowledge of aBillity billing system is desirable.

* Able to get to Stamford Hill on a daily basis

Compensation:

* After probation you will be entitled to private healthcare, heavy discount on mobile phones and products

* A variety of options on holiday entitlement

* 9.30 – 6 pm or 9.00 – 5.30 pm Monday to Friday

* Extensive career progression

* Free parking



  • Stamford Hill, United Kingdom Kasmir Associates Full time

    Our client, an award-winning telecoms company are seeking an experienced Telecom Billing Team Manager, you will lead the Telecom and Mobile Billing Operations, ensuring accuracy, efficiency, and compliance. You’ll manage a dynamic team of six, comprising three billing specialists and three administrative support staff. Your primary tool will be the...


  • Stamford Hill, United Kingdom CV-Library Full time

    Our client, an award-winning telecoms company are seeking an experienced Telecom Billing Team Manager, you will lead the Telecom and Mobile Billing Operations, ensuring accuracy, efficiency, and compliance. You’ll manage a dynamic team of six, comprising three billing specialists and three administrative support staff. Your primary tool will be the...


  • Stamford Hill, United Kingdom Kasmir Associates Full time

    Our client, an award-winning telecoms company are seeking an experienced Telecom Billing Team Manager, you will lead the Telecom and Mobile Billing Operations, ensuring accuracy, efficiency, and compliance. You’ll manage a dynamic team of six, comprising three billing specialists and three administrative support staff. Your primary tool will be the...


  • Stamford Hill, United Kingdom CV-Library Full time

    Telecoms Billing Manager Our client, a leading name in the communications industry, is looking for a seasoned Billing Manager with proven experience in the telecom sector. This role is essential for overseeing and optimising telecom billing operations, ensuring accuracy, compliance, and high standards of service. The successful candidate will manage daily...


  • Stamford Hill, United Kingdom Spencers Recruitment Full time

    Telecoms Billing ManagerOur client, a leading name in the communications industry, is looking for a seasoned Billing Manager with proven experience in the telecom sector. This role is essential for overseeing and optimising telecom billing operations, ensuring accuracy, compliance, and high standards of service.The successful candidate will manage daily...

  • Billing Manager

    2 months ago


    Stamford Hill, United Kingdom CV-Library Full time

    Billing Manager Our client, a leading name in the communications industry, is looking for a seasoned Billing Manager with proven experience in the telecom sector. This role is essential for overseeing and optimising their telecom billing operations, ensuring accuracy, compliance, and high standards of service. The successful candidate will manage daily...

  • Billing Manager

    1 month ago


    Stamford Hill, United Kingdom Spencers Recruitment Full time

    Billing ManagerOur client, a leading name in the communications industry, is looking for a seasoned Billing Manager with proven experience in the telecom sector. This role is essential for overseeing and optimising their telecom billing operations, ensuring accuracy, compliance, and high standards of service. The successful candidate will manage daily...

  • Billings Manager

    1 week ago


    Stamford Hill, United Kingdom CV-Library Full time

    Title: Billing Manager Hours: Monday - Friday 9:30am - 6:00pm Salary: £45,000 - £50,000. Full-time, office based in North London - Stamford Hill Required to be in the office 5 days a week. No parking on site, so would need to get public transport. Job Description As the Billing Manager, you will be responsible for managing all aspects of the...

  • Accounts Assistant

    7 months ago


    Stamford Hill, United Kingdom Kasmir Associates Full time

    Accounts Assistant - Stamford Hill, Salary £25,000 - £35,000 Team Size: Two-person team, working closely with the Financial Controller and Credit Controller. This UK wide telecoms business is seeking an Accounts Assistant, to report in to the Financial Controller and work alongside the credit controller and the billings team. Duties will include: -...

  • Billing Coordinator

    1 week ago


    Kings Hill, Kent, United Kingdom KHR - Recruitment Specialists Full time

    We are seeking a highly skilled Billing Coordinator to join our team at KHR - Recruitment Specialists. The role involves preparing and sending invoices to clients, investigating and resolving billing discrepancies, and maintaining regular communication with clients.The ideal candidate will have strong communication skills, previous customer service...


  • Kings Hill, United Kingdom National Business Communications Full time

    **About Us**: National Business Communications is a market-leading cloud communication SaaS Unified Communications provider. We specialize in providing cutting-edge communication solutions to businesses nationwide. With a focus on excellence and customer satisfaction, we pride ourselves on our expert-level knowledge of products and services, as well as our...


  • Higham on the Hill, United Kingdom CV-Library Full time

    Bill Of Materials Coordinator/Administrator (DE331) When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. The Original British Motorcycling Company. At Triumph, we are driven to make the best motorcycles in the world. Building...


  • Stamford Hill, Greater London, United Kingdom Network Group Holdings Full time

    About the RoleWe are seeking an experienced Optical Team Manager to join our team in Stamford, Lincolnshire. As an Optical Team Manager, you will be responsible for managing and motivating a team of optical professionals to deliver exceptional customer service and meet sales targets.This is an excellent opportunity to develop your leadership skills, work...


  • Stamford Hill, Greater London, United Kingdom M&S Full time

    RequirementsTo be successful in this role, you will need to have:Good communication and interpersonal skillsAbility to work as part of a team and contribute to a positive and productive work environmentKnowledge of the commercial operation, brilliant basics and operational excellenceCurrent working knowledge of all VM principlesAbility to interpret data...


  • Stamford Hill, Greater London, United Kingdom Daytime Healthcare Recruitment Limited Full time

    Aesthetic Salon Manager Job DescriptionWe are seeking an experienced manager to lead our Aesthetic Saloon in Stamford. This role involves leading a team, developing the clinic, and performing various treatments. As Clinic Manager, you will be responsible for managing all aspects of clinic operations, including treatments, team development, and key...


  • Stamford Hill, Greater London, United Kingdom TimePlan Education Full time

    Job Description:We are seeking a Learning and Development Coordinator to join our thriving Children's Centre in Hackney. As a key member of our team, you will be responsible for planning and delivering high-quality educational programs that promote children's learning and development.Your role will involve building strong relationships with families, carers,...

  • Office Administrator

    6 months ago


    Stamford Hill, United Kingdom Lloyd Recruitment Services - Epsom Full time

    **Office Administrator** Salary range: £25-27,000 p/annum Monday to Friday only We are on the hunt for a detail loving administrator, someone who doesn’t let things slip, and sees things through to finish. Who enjoys working in a small and busy team, but on your own workload. You’ll need all the above to work in this busy billings department, where...


  • Brierley Hill, Dudley, United Kingdom Chapman Tate Associates Full time

    Job Summary:We are seeking an experienced IT Account Manager to join our team. As an Account Manager, you will be responsible for managing a portfolio of key client accounts, developing and maintaining long-term relationships with clients, and providing technical expertise and guidance.The successful candidate will have experience in IT solutions connected...


  • Brierley Hill, Dudley, United Kingdom Mj Quinn Integrated Services Ltd Full time

    About MJ Quinn Integrated Services LtdMJ Quinn Integrated Services Ltd is a leading national organisation with contracts covering the length and breadth of the UK and Ireland. With over 1500 workers delivering our services, we believe in creating great connections with our customers, people, and world.Our team plays a vital role in the logistics function,...


  • Stamford Hill, Greater London, United Kingdom Holroyd Howe Full time

    Job Title: Culinary Team MemberWe are seeking a motivated and organized Chef de Partie to join our culinary team at Stamford Endowed Schools.The ideal candidate will have a strong background in food preparation, with excellent time management and communication skills.This role offers an excellent opportunity to develop your skills and expertise within the...