Marketplace Manager

2 weeks ago

York, United Kingdom CV-Library Full time

Gear4music is a leading UK & European musical retailer. Having launched in 2003 with a mission to offer a range of easy and affordable musical gear to musicians. We offer over 63,000 products in 190 countries, with 20 local websites. In 2022, launched under the Gear4music umbrella, focussing on retailing Home Cinema, HiFi and accessories.

With around 500 employees across five countries and revenues of £144m, we are at the forefront of music retail innovation.
 
What you’ll be doing

We are seeking an experienced Marketplace Manager to drive sales and optimise our presence on international marketplaces such as Amazon and eBay. This role is pivotal to our global growth strategy, responsible for product strategy, managing listings, optimising product visibility, and increasing sales across multiple regions. The ideal candidate will have a strong understanding of marketplace dynamics, analytics, and proven experience in maximising opportunities on Amazon and eBay.
 
Key Responsibilities:

Marketplace Strategy & Growth:

Develop and execute strategies to increase sales on Amazon, eBay, and other international marketplaces.
Identify new marketplace opportunities and optimise existing ones to maximise revenue and brand exposure.
Develop advertising strategies and adopt a test and learn approach to drive marketing ROI across the marketplaces.
Conduct competitive analysis and market research to stay updated on trends and best practices.

Product Listings & Optimisation:

Oversee product listings, ensuring accuracy, quality, and optimised SEO for increased visibility and conversion.
Collaborate with our internal teams to enhance content, including descriptions, images, and other assets to meet marketplace standards.

Analytics & Performance Tracking:

Monitor and analyse marketplace KPIs, including traffic, conversion rates, and sales performance.
Generate insights and reports to inform data-driven decisions and recommendations.
Utilise marketplace analytics tools to identify areas of opportunity and optimise listing performance.

Compliance & Relationship Management:

Liaise with our customer service team to resolve customer queries and claims.
Ensure compliance with each marketplace's policies and guidelines.
Build and maintain relationships with Amazon, eBay, and other marketplace representatives to leverage platform support and insights.

We’d Love to Meet Someone With

Experience:

Minimum 3 years of hands-on experience managing Amazon and eBay for a retail or ecommerce brand.

Skills & Knowledge:

Strong understanding of Amazon and eBay marketplaces, including SEO, PPC, content management, and performance optimisation.
Proficiency in analytics tools (e.g., Amazon Seller Central, eBay Seller Hub, Google Analytics).

Competencies:

Data-driven mindset with a focus on ROI and the ability to translate insights into actionable strategies.
Exceptional organisational skills, with the ability to manage multiple priorities in a fast-paced, global environment.
Strong communication and collaboration skills for working with cross-functional teams.

What We Offer:

Alongside the benefit of working with a fantastic bunch of talented people, we are committed to providing a well-rounded benefits package that includes development opportunities and support for your wellbeing:

Generous discount scheme across our full range of music and home entertainment products.
Employee Assistance Programme, offering 24/7 caring & compassionate support across a wide range of areas.
Access to 30 qualified Mental Health First Aiders across the business, demonstrating our commitment to prioritising mental health & wellbeing support as a ‘Mindful Employer’.
Free car parking and access to electric charging points.
Our modern office space features an onsite café and bar where we hold regular social events.
A relaxed dress code and a great coffee machine to make your day more enjoyable.
Plus the following: employee referral scheme, employer pension scheme, corporate eyecare vouchers, cycle to work scheme, company sick pay scheme, enhanced maternity, paternity & adoption pay, annual flu vaccinations, access to the 26-day per annum WFH policy where job roles permit.
We have an open, collaborative, and friendly culture, and offer a supportive learning environment for people to grow and develop a career with us.
 
Why Join Us?

This is an exciting opportunity to make a meaningful impact in a high-growth, international environment. If you’re passionate about ecommerce and marketplaces, and ready to be a part of a team that values innovation, creativity, and growth, we’d love to hear from you

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