Customer Support Representative
2 weeks ago
Job Title: Customer Support Representative
Location: Welwyn Garden City
Salary: £22,308 per annum
Working Hours: 9:00 AM to 5:00 PM (37.5 hours per week, including a 30-minute unpaid break)
Contract Type: Temporary to Permanent
Job Purpose:
To provide excellent customer support by handling orders, addressing inquiries, managing complaints, and supporting process improvements in line with company standards.
Key Responsibilities:
Handle general customer inquiries from internal and external stakeholders, such as order management, claims and returns, warranty processes, and invoicing.
Manage and process customer orders accurately and efficiently.
Respond to and document customer complaints in a timely and service-oriented manner.
Provide proactive communication with customers regarding order status, delivery updates, and any related queries.
Contribute to process improvement initiatives within the customer support department.
Collaborate with sales and operational teams to support smooth workflow and customer satisfaction.
Benefits:
Well-being Centres
Subsidised gym memberships
Discounts on 800+ online retail stores
Cashback for online shopping
Home Utilities discounts (Energy Saving)
Access to healthy eating guides and recipes
Physical, mental, nutritional, and financial benefits
Holiday pay and discounts on UK and overseas holidays
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
-
Customer Support Representative
2 weeks ago
Welwyn Garden City, United Kingdom Adecco Full timeJob Title: Customer Support Representative Location: Welwyn Garden City Salary: £22,308 per annum Working Hours: 9:00 AM to 5:00 PM (37.5 hours per week, including a 30-minute unpaid break) Contract Type: Temporary to Permanent Job Purpose: To provide excellent customer support by handling orders, addressing inquiries, managing complaints, and supporting...
-
Customer Support Representative
2 weeks ago
Welwyn Garden City, United Kingdom Adecco Full timeJob Title: Customer Support Representative Location: Welwyn Garden City Salary: £22,308 per annum Working Hours: 9:00 AM to 5:00 PM (37.5 hours per week, including a 30-minute unpaid break) Contract Type: Temporary to Permanent Job Purpose: To provide excellent customer support by handling orders, addressing inquiries, managing complaints, and...
-
Customer Service Representative
2 months ago
Welwyn Garden City, Hertfordshire, United Kingdom beBee Professionals Full time £25,000 - £35,000beBee Professionals is looking for a skilled Customer Service Representative to join our team in Welwyn Garden City. As a key member of our team, you will deliver exceptional customer service and support, while participating in all aspects of the operational workflow.Key Responsibilities:Engage with customers, providing service and support.Collaborate with...
-
Customer Service Representative
2 months ago
Welwyn Garden City, Hertfordshire, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a Customer Service Representative to join our team at beBee Professionals in Welwyn Garden City. As a key member of our operational team, you will be responsible for delivering excellent customer service and contributing to our operational success.Key Responsibilities:Engage with customers, providing service and support.Participate in all...
-
Customer Service Representative
2 months ago
Welwyn Garden City, Hertfordshire, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a skilled Customer Service Representative to provide exceptional support to our customers in Welwyn Garden City, UK. Key responsibilities include:Handling customer inquiries via phone, email, and chat.Providing accurate product and service information.Resolving customer issues efficiently and escalating when necessary.Processing customer...
-
Customer Support Representative
1 week ago
Welwyn Garden City, United Kingdom Adecco Full timeJob Title: Customer Support RepresentativeLocation: Welwyn Garden CitySalary: £22,308 per annumWorking Hours: 9:00 AM to 5:00 PM (37.5 hours per week, including a 30-minute unpaid break)Contract Type: Temporary to PermanentJob Purpose:To provide excellent customer support by handling orders, addressing inquiries, managing complaints, and supporting process...
-
Customer Service Representative
2 months ago
Welwyn Garden City, Hertfordshire, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a Customer Service Representative to provide excellent service and resolve queries in a timely manner for beBee Professionals in the UK.Responsibilities:Handle customer inquiries and resolve issues efficiently.Provide accurate information regarding products and services.Process customer orders and manage account information.Keep records of...
-
Customer Service Representative
4 days ago
Welwyn Garden City, Hertfordshire, United Kingdom Ashtons Estate Agents Full timeWe are seeking an exceptional Customer Service Representative to join our award-winning team in Harpenden.This role involves accompanying applicants and prospective buyers to properties, while also spending time office-based dealing with clients on the telephone and in person, delivering outstanding customer service.The ideal candidate will have 2+ years of...
-
Customer Service Representative
4 weeks ago
Welwyn Garden City, Hertfordshire, United Kingdom Three Full timeUnlock your potential with Three, a leading mobile network provider. We're on the hunt for talented individuals to join our team as Customer Service Representatives. As a key member of our retail team, you'll play a crucial role in delivering exceptional customer experiences and driving sales growth.Our ideal candidate will have a passion for delivering...
-
Customer Service Representative
4 days ago
Welwyn Garden City, Hertfordshire, United Kingdom PayPoint Group Full timeWe are seeking a skilled and compassionate individual to join our team as a Customer Service Representative in Welwyn Garden City. In this role, you will provide exceptional service to consumers assisting them with their queries related to DWP allowances/payments.As a valued member of our team, you will have the opportunity to work in a hybrid environment,...
-
Customer Service Representative
4 weeks ago
Welwyn Garden City, Hertfordshire, United Kingdom PayPoint Group Full timeJob Description:We are seeking a skilled Customer Service Representative to join our team at PayPoint Network Ltd. Based in Welwyn Garden City, this part-time role involves providing exceptional customer experiences over the phone.About the Role:Handle challenging customer conversations with empathy and compassion.Deliver outstanding customer service in...
-
Customer Service
6 months ago
Welwyn Garden City, United Kingdom Customer Service and Call Centres Full timeJob Title: Customer Service Location: Welwyn Garden City **Salary**: £12.47 per hour Contract: Full Time, Monday to Friday 9:00am - 5:00pm The Role: Our client is looking for a confident and pro-active Customer Service Executive, to join their busy team in Welwyn Garden City. Working in the travel industry, no two days are the same and you must be...
-
Welwyn Garden City, Hertfordshire, United Kingdom Putterills of Hertfordshire Limited Full timeWe have an excellent opportunity available for a customer service representative to work alternate weekends in our Stevenage branch. Estimated salary: £27,000 - £35,000 per annum.About the Company:Putterills of Hertfordshire Limited is a reputable estate agent with a strong presence in the local community.We are committed to providing exceptional customer...
-
Customer Service Team Leader
7 months ago
Welwyn Garden City, United Kingdom Customer Service and Call Centres Full time**Job Title**: Customer Service Team Leader **Salary**: £32,000 - £35,000 per annum **Location**: Welwyn Garden City (Hybrid) **Contract**: Permanent - full time **Hours**: Monday to Friday -8.30am - 5pm COMPANY PROFILE Our established client based in the heart of Welwyn Garden City are seeking an enthusiastic Customer Service Team Leader to join...
-
Customer Service Representative
3 months ago
Welwyn Garden City, Hertfordshire, United Kingdom beBee Professionals Full time £25,000 - £35,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Welwyn Garden City, UK.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...
-
Customer Service Representative
3 weeks ago
Welwyn Garden City, Hertfordshire, United Kingdom PayPoint Group Full timeJob OverviewWe are seeking a highly skilled Customer Service Advisor to join our team at the PayPoint Group. As a key member of our contact centre, you will play a vital role in providing exceptional customer service and resolving queries efficiently.Key Responsibilities:Providing proactive and reactive support to customers via phone, email, or other...
-
Sales Representative
2 months ago
Welwyn Garden City, Hertfordshire, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking a Sales Representative to deliver exceptional customer service and support the store's day-to-day operations in Welwyn Garden City, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain the store's visual...
-
Customer Service Representative
3 months ago
Welwyn Garden City, Hertfordshire, United Kingdom beBee Professionals Full time £25,000 - £35,000Job SummaryWe are seeking a highly motivated and enthusiastic Team Member to join our team at beBee Professionals in Welwyn Garden City. As a key member of our operational team, you will play a vital role in delivering exceptional customer service and contributing to our business success.Key ResponsibilitiesProvide outstanding customer service and support to...
-
Customer Service Representative
4 days ago
Welwyn Garden City, Hertfordshire, United Kingdom Ashtons Estate Agents Full timeWe are seeking a customer service professional to join our estate agency team in Harpenden. The ideal candidate will have excellent communication skills, be articulate and possess an engaging personality.The role involves accompanying applicants and prospective buyers to properties, as well as dealing with clients on the telephone and in...
-
Customer Service Representative
2 weeks ago
Welwyn Garden City, Hertfordshire, United Kingdom Tesco Partners Full timeOur ApproachWe're a responsible and sustainable business, acting for our customers, communities, and the planet. Our vision is to become every customer's favourite way to shop.We're committed to diversity and inclusion and have achieved Disability Confident Leader status. We offer diverse full-time & part-time working patterns across our business areas.