Head of Neighbourhood Services
3 days ago
We are seeking an experienced and innovative Head of Neighbourhood Services to lead and transform a wide-ranging housing management service. This is a strategic leadership role that encompasses the management of neighbourhood services, sheltered housing, and community initiatives to improve resident satisfaction, build sustainable communities, and ensure high-quality service delivery.
You will work closely with senior leadership and stakeholders to develop and implement housing management strategies, improve operational efficiency, and deliver on the council's key priorities and objectives.
The Role
·Develop and deliver long-term housing strategies and service improvement plans that align with corporate goals and enhance the resident experience.
·Provide leadership and support to managers across neighbourhood and sheltered housing services, ensuring high performance, staff development, and effective collaboration.
·Oversee the delivery of multi-functional housing hub services, ensuring customer satisfaction and value for money through efficient processes.
·Lead the review and enhancement of housing policies and procedures, using business intelligence and benchmarking data to drive transformation.
·Prepare and manage budgets effectively, ensuring compliance with financial regulations and delivering cost efficiencies.
·Foster strong relationships with residents, tenant associations, and community groups to ensure their voices shape service delivery.
·Ensure adherence to all relevant legal, regulatory, and health and safety requirements, implementing robust governance and risk management processes.
·Build effective partnerships with internal teams, external agencies, and voluntary organizations to deliver joined-up services and improve community outcomes.
The Ideal Candidate
·Must have previous experience in a "Head of" role within housing,
·5 years line management experience.
·Educated to degree level or equivalent, with evidence of continuous professional development.
·Proven leadership experience in housing management, delivering transformation and service improvements within a fast-paced environment.
·Strong understanding of housing legislation, governance, and regulatory frameworks for social landlords.
·Outstanding verbal and written communication skills, with the ability to present complex information clearly to diverse audiences.
·A natural leader with excellent people management skills, able to inspire and develop teams to achieve high performance.
What you need to do now?
If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW.
If you do not hear from us within 48 hours of applying, your application has been unsuccessful.
Footnote
If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status.
Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed).
By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us
-
Neighbourhood Services Manager
3 days ago
Hammersmith, United Kingdom CV-Library Full timePurpose: To deliver a value for money neighbourhood and sheltered housing service which builds safe and sustainable communities, provides excellent resident experience, improves satisfaction and enhances the quality of life and opportunity for residents. To lead on the housing management strategy improvement plan and review all policies, processes for...
-
Housing Officer
5 months ago
Hammersmith, United Kingdom 4Social Work and Public Sector Staffing Full time**Housing Officer - Hammersmith & Fulham** **Salary: £21.52 - £26.00 an Hour** **Full-Time (36 hours)** **Contract: Three Months - Possibly beyond** To provide a customer focused, proactive and high-quality tenancy/leasehold, neighbourhood management service to general needs and sheltered residents. Enable our residents to hold sustainable tenancies,...
-
Temporary Housing Manager
2 weeks ago
Hammersmith, United Kingdom CV-Library Full timeWe have an exciting opportunity for a highly skilled and qualified Temporary Housing Manager to work in the area of West London for a leading local authority. The post holder will lead and manage a team of housing officers and housing assistants in providing a value for money local neighbourhood service which delivers good quality housing advice,...
-
Head of Operations
7 months ago
Hammersmith, United Kingdom Hammersmith & Fulham Council Full timeI am delighted that you are interested in joining Hammersmith & Fulham and leading our Operations team which sits in the Repairs department for housing, in one of London's most environmentally, economically, and socially ambitious boroughs. At the heart of our approach is our ambition to deliver quality housing services, that take commercially and...
-
Head of Housing Policy
5 months ago
Hammersmith, United Kingdom Pertemps Network Group Full time**Head of Housing Policy**: - 176HHP0224**£500 Per Day** - Full Time**Temporary** **Hammersmith & Fulham, Greater London** **Public Sector And Council** **Job Description**: - ROLE OVERVIEW - We are seeking an experienced and dynamic individual to join our team as the Head of Housing Policy. In this role, you will be responsible for developing and...
-
Head Chef
3 weeks ago
Hammersmith, United Kingdom Côte Full timeHead Chef Position OverviewWe're seeking an accomplished Head Chef to lead our kitchen team and create unforgettable dining experiences for our guests. As a key member of our team, you'll be responsible for delivering high-quality, French-inspired cuisine that showcases our menu's flavour, provenance, and seasonality.Key Responsibilities:Develop and...
-
Assistant Director Housing Management
3 weeks ago
Hammersmith Broadway, United Kingdom CV-Library Full timeRole: Assistant Director, Housing Management Department: Economy Reporting To: Director of Housing Transformation Areas of Responsibility: Housing Strategy and Partnerships, Neighbourhood Services, Estate Management, Leaseholder Services, Contract Management, Homelessness Prevention, Supported Housing, Allocations, Financial Inclusion, Fire Safety Plus Job...
-
Housing Officer
5 months ago
Hammersmith, United Kingdom Hammersmith & Fulham Council Full timeAt Hammersmith & Fulham, we are ambitious in reforming the council to ensure this is a place for everybody. Within the Economy department, we aim to be efficient in everything that we do. We believe our residents deserve a place that is safe, clean and green, with high quality services they can rely on. We have an opportunity for an enthusiastic Housing...
-
Head Receptionist
5 months ago
Hammersmith and Fulham, United Kingdom Soho House & Co. Full time**£17 per hour**: **What's in it for you?** - Weekly Pay - Team meal whilst on shift prepared by our chefs - £20 Taxi Contribution for late shifts (post 1am - 5am / Uber) - Soho Friends Membership - 50% Team discount on Food & Drink, 7 days a week - Team Room Rates; Any Bedroom, Any House, $100 a night - Financial Incentive based on House Performance...
-
Head of Business Compliance and Risk
5 months ago
Hammersmith, United Kingdom Hyperoptic Full time**Location **Hammersmith** - Competitive salary plus bonus - Hybrid working - 25 days' paid holiday increasing each year - Extra days off for your birthday, to volunteer, move home and wedding/civil partnership - Private medical Insurance - Life assurance - Retail offers — discounts from hundreds of recognisable brands - Cycle-to-work scheme - Free...
-
Progression Coach
2 weeks ago
Hammersmith, United Kingdom Central Recruitment Services Ltd Full timeCentral is currently recruiting for a Progression Coach, to work across seven West London boroughs. The service provides floating support to those who have slept rough or are sleeping rough to support them to sustain their tenancies and develop independent living skills.The 7 boroughs covered include Brent, Ealing, Hammersmith & Fulham, Harrow, Hillingdon,...
-
Head of Ecommerce
5 months ago
Hammersmith, United Kingdom Harnham Full timeINFO - SALARY: - £600 - £601 LOCATION Hammersmith - JOB TYPE - Contract **Responsibilities**: - Develop and implement a comprehensive eCommerce strategy to drive sales and maximize profitability. - Oversee the day-to-day operations of the eCommerce platform, including website management, product merchandising, and inventory management. - Lead a team...
-
Senior Operation and Investigation Officer
5 months ago
Hammersmith, United Kingdom Hammersmith & Fulham Council Full timeAt Hammersmith & Fulham, we are ambitious in reforming the Council to ensure this is a place for everybody. Within the Environment Department, the Law Enforcement team works with a wide range of services to help make the borough an attractive place, one that is safe, clean, and green and one in which our residents take pride. London Borough of Hammersmith &...
-
Bmb Programme Officer
5 months ago
Hammersmith, United Kingdom Imperial College London Full time**Join one of the world’s top medical schools as Programme Assistant (Phase 1 Team), supporting the education of tomorrow’s doctors.** Imperial College London’s School of Medicine is one of the world’s top medical schools at one of the world’s most-respected universities. At the forefront of medical education, your work here will help create the...
-
Housing Officer
5 months ago
Hammersmith, United Kingdom Hammersmith & Fulham Council Full timeAt Hammersmith & Fulham, we are ambitious in reforming the council to ensure this is a place for everybody. Within the Economy department, we aim to be efficient in everything that we do. We believe our residents deserve a place that is safe, clean and green, with high quality services they can rely on. We have opportunities for an enthusiastic Housing...
-
Head Chef- West London
3 weeks ago
Hammersmith, Greater London, United Kingdom Côte Full timeHead ChefIf you are considering sending an application, make sure to hit the apply button below after reading through the entire description. Are you looking for your next move as a Head Chef working with a menu that is packed full of flavour, provenance, and seasonality? We might just have the perfect opportunity for you here at Côte. We create...
-
Front of House
6 months ago
Hammersmith, United Kingdom RUSH Hair & Beauty Full timeRUSH Hair & Beauty is currently seeking a friendly and customer-focused Front of House / Receptionist to join our team at our Hammersmith salon. As a Front of House / Receptionist, you will be the first point of contact for our clients and will play a crucial role in providing exceptional customer service and creating a welcoming and professional salon...
-
Project Manager
1 week ago
Hammersmith, United Kingdom CV-Library Full timeMarks Consulting Partners are looking for a Project Manager who can manage the delivery of required professional development services including site searching, feasibility studies, financial appraisals, obtaining planning, budgeting, contract management, handover and final account. Duties will include; * Undertaking inspections, collating background...
-
Housekeeping Supervisor
5 months ago
Hammersmith, United Kingdom Atlas Hotels Full time**Hours**: Part-time** **Salary**:£13.50 per hour** **Atlas Hotels** is hiring a **Part-time Housekeeping Supervisor** right now at the **Holiday Inn Express London - Hammersmith** Whilst previous experience of working in housekeeping in hotels would be useful, it’s not essential. If you join our friendly, enthusiastic and guest focused teams we can...
-
Housekeeping Supervisor
5 months ago
Hammersmith, United Kingdom Atlas Hotels Full time**Hours**: 34** hours over 4 days per week** **Salary**:£13.50 per hour** **Atlas Hotels** is hiring a **Housekeeping Supervisor** right now at the **Holiday Inn Express London - Hammersmith** Whilst previous experience of working in housekeeping in hotels would be useful, it’s not essential. If you join our friendly, enthusiastic and guest focused...