Neighbourhood Services Director

2 days ago


Hammersmith, United Kingdom Carrington West Full time

**Job Description:**

Carrington West is currently looking for a highly skilled and motivated Neighbourhood Services Director to join our team. As a key member of our leadership team, you will be responsible for leading and transforming a wide-ranging housing management service, including neighbourhood services, sheltered housing, and community initiatives.

**Key Responsibilities:**

  • Develop and implement effective housing strategies and service improvement plans that align with corporate goals.
  • Provide leadership and support to managers across neighbourhood and sheltered housing services, ensuring high performance and effective collaboration.
  • Oversee the delivery of multi-functional housing hub services, ensuring customer satisfaction and value for money.
  • Lead the review and enhancement of housing policies and procedures, using business intelligence and benchmarking data to drive transformation.
  • Manage budgets effectively, ensuring compliance with financial regulations and delivering cost efficiencies.

**Requirements:**

  • A minimum of 5 years' experience in a senior leadership role within housing.
  • Educated to degree level or equivalent, with evidence of continuous professional development.
  • Proven track record of delivering transformation and service improvements within a fast-paced environment.
  • Strong understanding of housing legislation, governance, and regulatory frameworks for social landlords.

**Salary:** £65,000 - £90,000 per annum, depending on experience.



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